Career Summary
2014 – 2007
HOSTESS AT Events – Promotions and Conferences. (Madrid – Spain). (Dubai UAE)
Carrying out the following tasks:
Hostess and PR in high quality events. In charge of greeting and serving guests and VIPs to a varied kind of social, cultural or sports events (GalapaJazz, Ron Barceló, Armani perfum, Ferrary, Real Madrid Cafe, F1, Sky Dive Dubai)
Hostess in congresses and fairs, responsible for managing issues and solving any problem that might occur during the event. Coordination and distribution of documentation, setting up rooms and information points, and organizing Question Time.
“Sales support assistant”: serving as developer support in the commercial sale of a product or service.
2014 – 2012
HUMAN RESOURCE MANAGER. Vivotecnia Research.SL (Madrid – Spain).
Main functions:
– Manage and define Human Resources Management, Policies & Services.
– Define strategies to achieve the objectives.
– Establish Employee’s terms and conditions (hiring, retaining and redundancies)
– Management of grants, social benefits, public constests and risk prevention in the company.
– Ensure all the proper legal aspects around the recruitment function are met
– Develop and manage social benefits policy.
– Monitor compliance of paid leave, the vacation role and absenteeism.
– Personnel Management
– Full management of the selection process, from setting Job Descriptions and interviews.
– Organizing the Motivation strategy for the company through surveys and follow-up interviews
– Empowering new communication channels between all members of the company.
– Setting the new policy of Management Employees Performance
– Organizing the Training strategy for the company with both locals and external courses (For example Tripartite Courses)
2012 – 2011 LABOUR TECHNICAL CONSULTANT. City Hall of Los Molinos. (Madrid – Spain).
Develop individual and group actions aimed at the unemployed to get job placements. Design and delivery of training. Advice for self-employment and entrepreneurship.
2011 – 2010
ADMINISTRATION ASSISTANT (On Line Department). City Hall of Hoyo de Manzanares (Madrid – Spain)
In charge of the computer application proccess (Celet and Electronic Office) to electronically collect all documentation which is handled at the City Hall. Maintain good relations with the company to ensure improvements and fast solution of problems detected.
2009 – 2008
COMMERCIAL AND BANK TELLER. Bankia (Madrid – Spain).
Both operational and commercial. Information to customers about new financial products, by telephone or electronically. NOS Management, Intranet, Outlook and TUL.
2008
BANK TELLER. La Caixa (Madrid – Spain).
Processing of income, payments, transfers and taking deposits.
Qualifications
MasterDegree in HR and Basic Certified Degree in Ocupational Risk Prevention by sociologists and political scientists of Madrid (2010)
Degree in Business Administration by University Carlos III Madrid (2005).
Specialization in Business Management (2006)
CERTIFIED INTERMEDIATE ENGLISH COURSE. OFFICIAL LEVEL (CEFR B1) 2012 (San Roman)
2005 – 2008
Statement of Cash Opposition Local Government at the Centre for Financial Studies
2008 – 2009
Certified “Active Customer Management Delinquency and Delinquency Management” by Bankia.
2008
Certified “Products and financial services”. Certified in “Financial operations and customer” by Caixa.
Languages & IT Skills
Spanish. Native
English. Intermediate: Spoken and written.
Microsoft Office and social nets
