Profile
I am an enthusiastic and dedicated individual who enjoys being part of, as well as leading, a successful and productive team. I am also computer literate and can communicate in two languages.
KEY SKILLS
• EFL
• Microsoft Office Packages
• Data Management
• Problem Solving
• Teamwork
• Organisational Skills
• Communication Skills
• Analytical Skills
Career Summary
CURRENT EMPLOYMENT
Princess Nora University:
09/09 – current
English Teacher
• Planning, preparing and delivering lessons
• Needs Assessment
• Classroom management
• Marking and providing appropriate feedback on oral and written work
• Using a variety of materials, including audio and visual resources
• Proctoring
• Set student examinations
NIDO Student Accommodation:
03/2014 – 05/2014
Administration Assistant – Student Registration
• Meeting and greeting students
• Checking reservations papers
• Provide help and assistance where required
• To maintain a professional image on behalf of the company
• Providing excellent communication
• Strong and confident approach
• Demonstrating a courteous, helpful and pleasant telephone manner
• Well presented, with the ability to remain calm working under pressure and manage changing priorities;
• Ability to work as an efficient and reliable flexible team member
• Ability to use initiative when demanding situations arise
• Ability to deal tactfully and diplomatically when dealing with a wide range of people
Kaamil Education:
02/2013- 02/2014
English TEFL Trainer – Teaching ESOL
• Classroom management
• Planning, preparing and delivering lessons
• Marking and providing appropriate feedback on oral and written work
• Using a variety of materials, including audio and visual resources
• Organising and getting involved in social and cultural activities such as sports competitions, school parties, dinners and excursions
University of Greenwich Research & Enterprise:
10/2012 – 02/2013
Events and Administrative Assistant – Graduate Internship Programme Co-ordinator.
• Responsible for collecting and analysing data and presenting results
• Gather research data associated with various European Funded projects
• Liaising with external clients and internal departments through meetings and dealing with queries through appropriate communication channels
• Maintaining an accurate data base of contacts internal and external
• Provide front-of house support to guests and maintain high levels of customer care
• Assisting with all administrative aspects of coordinating the Graduate Internship Programme
ILAYS Community:
07/ 2010 – 10/ 2012
Community Outreach Worker
• Liaising with key stakeholders, including Hounslow Police, Local authorities and NHS.
• Receptionist
• Coordination of workshops
• Client guidance
• Media and communications
• Interpreting
• Opening and closing of office
VOLUNTEER WORK
Ealing Advice Service:
05/2013 – 08/2013
Volunteer Advice Navigator
• Managing incoming calls, handling enquiries and booking appointments
• Completing an initial screening and assessment, and recording details
• Finding out and interpreting relevant information and exploring options
• Giving preliminary advice on legal matters
• Signposting callers to other advice services
• Recording clear, accurate case details
Trinity Solicitors
09/ 2011
Administration
• Assisting clients with queries
• Admin – filing, writing up covering letters / eviction notice to clients, re-arranging files.
• Answering and making telephone calls to clients
• Database and payment management using Microsoft excel
Qualifications & Education
TEFL Academy: 06/2014-08/2014
• TEFL 120 Hours
University of Greenwich: 09/2008 – 09/2012
• BA Law and Business Studies: 2:2
Sir George Monoux Sixth Form College: 09/2005 – 08/2007
• A-Level: English (C), Business Studies (C), and Law (C)
Aylward Secondary School: 09/2000 – 08/2005
• 6 GCSEs: A-C (including English (C) and Mathematics (C) grade)
Professional Development
Princess Nora University Professional Development Sessions
• Writing Standardization Marking
• Proctoring
• Technology
• Administration
• Motivational Strategies