Profile Summary:
Having experience in venue sourcing has led to a strong background in Corporate Events, in both organising of the events themselves and generating repeat business from a number of International Pharmaceutical, Financial and Consulting companies. This enabled me to become more adaptable, dedicated, self-motivated and ambitious which I bring to any role or task and overall the company.
Education:
2007-2010
London Metropolitan University, London 2:2 BA Degree in Events Management, Music and Media Management Unit areas included: Marketing and PR, Music Law and Events Law
2004-2006
Peter Symonds College, Winchester A-Levels/AS Levels A-D Unit areas included: Textile Art, Media Studies, English Literature, General studies, History
1999-2004
Robert Mays Secondary School, Odiham Hampshire, ,GCSE’s 2 “A” Grades Textile Art and Graphic Art / 2 “B” Grades English Language and English Literature / 4 “C” Grades Double Award Sciences, German, Geography and Mathematics.
Work Summary
Senior Events Consultant| Grass Roots | www.grassrootsgroup.com
Putney, London| March 2015 – Current
Events Consultant| Grass Roots | www.grassrootsgroup.com
Putney, London| May 2013 – March 2015
Working with various clients, including pharmaceutical, banking, financial, media and consulting firms on a day to day basis means I have developed the ability to be flexible when working with different industries and therefore different processes. I have developed strong client and supplier relationships with my ability to work on event briefs delivering high quality proposals within discussed timeframes. Sourcing hundreds of events per year has allowed me to have great knowledge of venues both in the UK and Internationally.
Key Achievements:
• Source venue availability based on the event specifications. Provide preliminary rate and availability grids, and preliminary program budgets as required to assist the event contact in making a final decision on venue within required timeframe.
• Qualify venue offers to high standard of attention to detail to ensure they meet client requirements.
• Identify savings opportunities and negotiate with hotels and other suppliers.
• Negotiate both legal and business contract terms in accordance with client requirements, using a client-specific contract addendum.
• Ensure proper compilation, execution and retention of all contracts.
• Prepare and maintain event budget. Conduct turnover meetings with client event contact.
• Utilise and complete all necessary data entry within client’s preferred technology solution.
• Manage deadlines for expiry dates on venue offers, contract signature and, if required, attrition dates.
• Face to face meetings with clients and manage day-to-day industry relationships.
• Utilise and leverage client preferred hotel agreements when negotiating hotel contracts.
• Schedule and attend supplier educational sessions as required.
• Work alongside the Events Team, Business Development, Account Management and Operations colleagues for client accounts allocated to me, to both deliver projects and maximise business potential for that account – therefore helping to grow revenue.
• Undertake site inspections, both UK & overseas to identify suitability of a venue for a particular event.
• Keep up to date with all client processes both internally and externally, monitoring SLA’s, KPI’s and contractual agreements along with ensuring all accounts are performing as per targets/or with resources allocated.
• Develop the team in day to day running of the team, assistance and support on all projects, identifying strengths and weaknesses of members and offering continued support and training
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Diary and Events Coordinator| Warbrook House – De Vere Venues | www.deverevenues.co.uk
Eversley, Hampshire| May 2012 – May 2011
Managing both corporate business and wedding’s my role was split between social functions and corporate, including product launches and repeat company training business. I managed large corporate accounts for the venue and work within a team that handles over 120 weddings a year. Confirming all business, handling the bookings from enquiry stage to
post event, whilst also being a point on contact on the day and liaising with all departments on site to ensure smooth running and client requirements are met.
Key Achievements:
• Manage the diary of provisional and confirmed business and update with up to date detail and accuracy, whilst maximising revenue potential.
• Arrange and conduct site visits with prospective and confirmed clients.
• Regularly report on the performance of the venue both on corporate bookings and weddings.
• Ensure clear and accurate communication between departments by attending weekly Event Operations Meeting to ensure all client needs are met.
• Assisting in the creative development of packages.
• Management of the venues marketing via social media and print.
• Generating new relationships and developing existing with clients and suppliers.
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Travel to Australia
November 2011 – April 2012
Regional Conference and Events Coordinator| Hilton | www.hilton.co.uk
M4 Area| March 2011 – November 2011
My position entailed the selling and organisation of conferences and events at five Hilton properties. I tailored each event for the client, ensuring that everything runs smoothly and all needs are met. This includes selling the properties, price negotiation, arranging all food, beverage and accommodation, issuing contracts, arranging payment and finally maintaining a strong relationship with the client following the event as well. I liaised with a vast majority of staff and agencies during the process and must maintain excellent organisational skills at all times to ensure I can handle the high demand from all five hotels.
Key Achievements:
• Maximising conversion of enquiries to confirmed business
• Establishing Relationships with clients and developing repeat business
• Working with the Hotel Sales team, providing leads for Business Development
• Diary Management and Maximising Events Revenue
• Production & Distribution of Detailed Function Sheets
• Produce quotations and written confirmation to all clients
• Checking customer satisfaction and resolving any outstanding issues to ensure future business
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Events Co-ordinator | Roughhill LTD | www.roughhill.co.uk
Notting Hill, London | September 2007 – December 2010
Roughhill LTD is the UK’s largest student event company, holding various events in large venues in and around the West End of London, and the UK. Working with them alongside my university degree has given me great insight into the events world and has allowed me to gain hands on experience that I could also relay back to my educational studies.
Key Achievements:
• Worked alongside a team of event specialists and planned and implemented various weekly events within London, and the UK
• Pre-event preparation, handing out badges and setting up for event
• Resolved attendee queries during events
• Compiled databases used for promotional use
• Helped market and promote events, using both online advertising and face to face marketing
• Experience of both ticket sales and packages events
• Assisted in putting together promotional packs and distributing
• Sourcing and purchasing of equipment and materials required for onsite and pre-event
• Liaising with artist agents and coordinating all hospitality for major DJs/artists/celebrities pre-event and during
Technical Skills
Personal Skills
