Education
Last school attended : Alexandra High School – Pietermaritzburg
Highest standard passed : Matric
Subjects :
English
Afrikaans
Maths
Biology
Accountancy
Business Economics
Achievements :
o Founder member of TADA (Teenagers Against Drug Abuse)
o School Council 1991 and 1992
o House Captain for sports team
o Class Prefect 1997
o Public Relations member
o Clothing and Orientation Committee member
o Received Junior Honours for Swimming
o Braid for 1st team Waterpolo – 3 years standing
o Service award for cricket scoring
FURTHER TRAINING & QUALIFICATIONS
Name of Institution : GAT
Course : General Administration and Training
Name of Institution : APSO
Course : AIPSC (The education of personnel service Consultants) Recruitment Consultant
Subjects :
Code of Ethics and Conduct
Recruitment and Consulting
Employment Law
Name of Institution : Varsity College
Qualification : Public Relations level 1 (Basic Principles)
Name of Institution : Natal Midlands Hockey Association
Course : Sports Leaders
Name of Institution : SARFU
Course : Rugby Medics (First Aid) Module 1
Name of Institution : Varsity College
Course : Diploma in Sales Management
COMPUTER PACKAGES
o Lotus 123
o Wordperfect 5.1 & 6.1
o Windows 95
o Corel Wordperfect 8
o Corel Presentations 8
o Corel Quattro Pro 8
o Microsoft Excel
o Microsoft Powerpoint
o Microsoft Word
o Microsoft Access
o Microsoft Outlook
o Microsoft Publisher
o Email and Internet
o SAP
o Basis
o Margin Minder
o Sales Intelligence
o BEX
o Qlikview
o Wings
Career Summary
CURRENT EMPLOYMENT
COMPANY NAME: LISA RALEIGH GROUP
POSITION HELD: OFFICE MANAGER / PA /SOCIAL MEDIA
Salary Package R19400 per month
Provident Fund
13th Cheque
DUTIES:
Admin
Stock take
Sending off parcels / orders
Banking
Spreadsheets for budgets and all businesses
Seeing to Heron road tenants IF / WHEN needed
All WIA emails- enquiries and assisting participants before/ during and after the challenge
Run shopify back ends
Sponsors reports together
Sunfit reports and general SUNfit admin
All WIA emails- enquiries and assisting participants before/ during and after the challenge
Meeting minutes typing and sending off
Helping to organise the NOBLE , SUNFit and well i am events that we have countrywide and attending them if need be
Invoicing – Xero
Payments – bank acc access
Running the office in general
Filing
Errands – during busy times Corrine could assist you with these
Organising travel
Regular PA duties
Preparing books for HVM
Payroll with HVM
Helping will all logistics and couriering etc – for all brands
Coordinate packing of wellness kits
MARKETING
Attending sponsor / JV/ marketing meetings with me for LR and actioning those meeting minutes
Looking after the sponsors and nurturing those relationships together with Jess
Helping to organise the events that we aim to have countrywide and attending them if need be
Helping to maintain the ecommerce sites/ stores back ends
Communication with sponsors / clients/ partners
Looking after some of our corporate clients
Meetings with sponsors/ suppliers/ contributors when required
DURATION OF SERVICE: April 2015
PREVIOUS EMPLOYMENT
COMPANY NAME: LIFE HEALTH CARE
COMPANY ADDRESS: Office 40A, 1st Floor,
7 Pencarrow Crescent, La Lucia Ridge Office Park, Umhlanga,
POSITION HELD: Regional Secretary and Marketing Assistant
March 2014 to present
Salary Package R16000 per month
Provident and Retirement Fund
13th Cheque
Medical Aid
DUTIES:
KZN REGIONAL SECRETARY
Secretarial and Office Management
Setting up of Regional Manager’s meetings and managing his diary
Handling telephonic queries on his behalf;
Making travel arrangements for entire KZN Region
Maintaining schedules and calendars;
Managing petty cash, consumables and stationary for the Regional Office;
Liaising with guests and co-ordinating training/meetings in the boardroom;
Journal out costs to various hospitals at month end and Capture Invoices for the Regional office such as rental, cleaning, catering and security.
Control HR documents from the region
MARKETING
Planning and coordinating of marketing promotions, workshops, events and sporting activities at the various hospitals and venues;
Maintenance of marketing databases and information;
Maintenance and filing of media coverage;
General assistance to the marketing team in terms of the ordering of marketing materials, Processing of payments and signing for, and safe keeping of deliveries to the regional office.
Arranging of social events, assisting with marketing events and managing the bookings and catering for events at the regional office as well as the Rugby Suite.
DURATION OF SERVICE: March 2014 to April 2015
COMPANY NAME: Barloworld Transport Solutions
COMPANY ADDRESS: 45 Eden Park Drive, Mkondeni, Pietermaritzburg
POSITION HELD: Commercial Administrator and Personal Assistant to Commercial Director
June 2013 to February 2014
DUTIES:
PERSONAL ASSISTANT TO COMMERCIAL DIRECTOR
Reading, monitoring and responding to the director’s email,
Answering calls and handling queries,
Preparing correspondence on the director’s behalf,
Commissioning work on the director’s behalf,
Liaising with staff, clients, etc.,
Managing the director’s electronic diary,
Booking meetings,
Organising travel and preparing complex travel itineraries,
Attend meetings on boss’s behalf
Writing minutes,
Taking dictation,
Planning, organising and managing events,
Managing a budget,
Attending events/meetings as the director’s representative,
Conducting research on the internet,
Writing reports, executive summaries and newsletters,
Preparing presentations,
Preparing papers for meetings,
Managing and reviewing filing and office systems,
Typing documents,
Sourcing and ordering stationery and office equipment,
Managing projects,
Booking of personal appointments
Handling all personal confidential information
Monitor contract expiry
Determine the priorities, goals and objectives of Tenders
COMMERCIAL ADMINSTRATION
To create and maintain the BWTS Group’s customer contract register.
To create, implement and maintain the customer rates adjustment matrix.
To manage customer tender submissions including the consolidation of all documents required for the completion of each tender.
To maintain a supplier contract register.
To manage and complete all tasks required for the Commercial Executive to achieve maximum efficiency of his time.
Monitor contract expiry
Determine the priorities, goals and objectives of Tenders
DURATION OF SERVICE: June 2013 to Feb 2014
REASON FOR LEAVING: Wishing to relocate to DBN as we lived in Hillcrest and husband works in Durban
COMPANY NAME: SAB
COMPANY ADDRESS: 9 Barnsley Road, Campsdrift, Pietermaritzburg
POSITION HELD: Sales Coordinator
August 2012 to June 2013
DUTIES:
DATA INTEGRITY
All GPS Plots assigned (longitude and latitudes) – weekly
All New outlets have OSQ completed within a month of take on – Ensure that AM’s are updated on new outlets and what is still outstanding
Ensure that there are no UNASSIGNED outlets – check OSQ to ensure that all info has been answered correctly
Manage integrity of hard coding list – ensure info is updated or removed as necessary
Contact Names and Telephone numbers for all outlets
No Postal Addresses
Claimed volume captured on OSQ for all outlets that do not purchase directly:
Total Weekly Cases SAB Volume
Total Weekly Cases SAB Mainstream Volume
Dead and Dying volume checks
NEVER Call volume checks
Pricing Data Integrity Checked (Everything captured no incorrect pack sizes, no zeros)
DSD Indicator (no not assigned)
Price Bands – No not assigned
GPS Co-ordinates for Informal Outlets to be captured on Market Plotting Tool (for Cluster Plus)
Ensure that informal outlets licensing information is captured on SAP
MANAGE SALES ADMINISTRATION:
SAP payments, orders, etc, PTP process
Co-ordinating requests from SMA, Regional Office
Filing – SAP, asset contracts, promotional sell in letters, Promotional Files, call reports, FBI and FBC, promo recons, OSQ’s, new outlet take on, fridge verifications, vehicle check sheets, dead and dying signed off sheet, CMD list signed off, social systems files by AM, VOLUME TARGET SETTING AND TRACKING:
All Volume targets should be set by category by month down to sales team and AM level and tracked monthly.
Targets also to be split by day and tracked daily on a YTD and QTR to date basis for scorecards and incentives)
Brands also to be tracked monthly.
PROMOTIONS:
Make use of the mechanics of the promotions to determine the reaches and to set targets for the AMs
Collate reaches and send to Promo Assistant
Track and monitor implementation of promotions with aid of sell in letters.
Co-ordinate promotional feedback
Taking receipt of Promo material and following up on any discrepancies
AVAILABILITY:
Update the rep availability tool weekly and send to the Account Managers
Run availability summary report of focus areas weekly update as per scorecard and incentive timing given
ASSET MANAGEMENT:
Fridge Verifications – tracking progress, checking details against database, filing
Updating (maintaining) database with serial numbers for fridge-movements and new fridges installed
Fridge Contracts: checking details, pulling ID’s and Liquor Licences from SAP, copying and filing
Movement-requisitions: completing, copying, filing, updating database.
Creating PO’s for Sabcool Invoices, GRN Invoices.
Update Quarterly Sales Plan with fridge penetration figures : actual vs target
RTM:
Retention – inactive outlets – communicate to AM’s – weekly
PRICING:
Update sales teams on % captured on pricing tool (By District, Sales Team, Team Leader and Account Manager)
Reports and update teams on pricing ladders by District, Sales Team, Team Leader, Account Manager, Geographic Area and Outlet – Highlight areas out of spec
Draw reports and update teams on WAMU by District, Sales Team, Team Leader, Account Manager and Geographic Area – Highlight areas out of spec
Draw Actual Pricing and report on how many outlets are at each price point
Draw reports to indicate all the “Not Applicable” which indicate NO availability
OEI and CLI:
Update sales teams on OEI and CLI vs targets by sales team and plant and district
Highlight OEI results by outlets which are out of spec
OEI query process co-ordinated
MARKET POTENTIAL STUDY:
Market Potential Study
OTHER REPORTING:
Account reviews monthly
DURATION OF SERVICE: August 2012 to June 2013
REASON FOR LEAVING: Due to restructure, which was a downgrade in Salary and Grade.
COMPANY NAME: ABI
COMPANY ADDRESS: 8 Grix Road. Willowton. Pietermaritzburg
POSITION HELD: Account Manager (Schools, Tertiary Education, Vending, On Premise and various National Accounts)
DUTIES:
Identify and implement new business opportunities
Optimise customer service
Generate orders
Liaise with CIC with regard to orders and any customer issues
Formulate account plans
Manage and maintain assets (nothing lost to date)
Execute outlets with upcoming Promotions both local and national
Manage credit terms and limits
Execute surveys with regard to the companies Goals
Complete merchandised stocking patterns within stores
Formulate school budgets
Implement school programme (DC Empowerment)
Sponsorships and Donations
Executing and co-ordinating of Events
Business Building Reviews
Before rerouting I serviced all On-Premise customers.
Servicing the following National Accounts: Woolworths Food Stores, Clicks Stores, Discom, Jetmart and Compass Canteens.
SALES CLERK
December 2010 to April 2011
DUTIES:
Opening and maintaining outlets on SAP for PMB
Raising PO’s
Capturing PDA’s
Weekly PDA Summary
Bi-Monthly CLi Summary
Updating Goal Sheets for Performance Reviews
Collating AM targets and actuals for 1-on-1’s and Performance Reviews
Printing of Call Sheets for AM’s
Printing of Penetration reports by AM each week
MM and SAP reports, as requested by AM or CM
PA responsibilities to District Manager
Cell phone administration
Travel and Accommodation for KZN INLAND
RED reports and tick sheets
Daily Sales Report
Penetration reports
Weekly report on new outlets opened
PA to DISTRICT MANAGER
April 2011 to August 2012
DUTIES:
reading, monitoring and responding to the District managers email,
answering calls and handling queries,
preparing correspondence on the District managers behalf,
commissioning work on the District managers behalf,
liaising with staff, clients, etc.,
managing the District managers electronic diary,
booking meetings,
organising travel and preparing complex travel itineraries,
attend meetings on your boss’s behalf
writing minutes,
taking dictation,
planning, organising and managing events,
managing a budget,
attending events/meetings as the District managers representative,
conducting research on the internet,
writing reports, executive summaries and newsletters,
preparing presentations,
preparing papers for meetings,
managing and reviewing filing and office systems,
typing documents,
sourcing and ordering stationery and office equipment,
managing projects,
booking of personal appointments
handling all personal confidential information
handling of all KZN INLAND’s Travel arrangements for the Soccer World Cup 2010
DURATION OF SERVICE: August 2007 to July 2012
REASON FOR LEAVING: Promotion position to Beer Division
COMPANY NAME: Carter High School
COMPANY ADDRESS: 22 Carter Drive. Athlone. Pietermaritzburg
POSITION HELD: Girls Sports Co-Ordinator/ Coach / Phys ED Educator
DUTIES:
Coaching and Managing of sport:
1st Team Girls Indoor and Field Hockey
– U14 and U16 Girls Water Polo
– Snr Girls Swimming Squad
– Midlands Girls U14B Field Hockey
– Manager Girls U18A & B Water Polo
– Manager Girls Natal Swimming Team
– Manager Girls U18B Midlands Hockey
– Midlands Hockey Executive Member
– Manager Girls U19 A & B Natal Waterpolo
Involvement of the following committees
As Chairman or Vice-Chairman of the below committees, I have been in charge of the communication process. Be it Small-group communication, Public Communication, Organisation Communication and Mass Communication.
Sporting Curricular for each term
New Rules and Regulations
Regional and Provincial Sport Meetings
AGM’s for each sporting code
Awards committee member
Vice-Chairman KwaZulu Natal Waterpolo
Secretary for South African Schools Waterpolo
Secretary for KwaZulu Natal Midlands Swimming
Management of KwaZulu Natal Midlands Hockey
Planning, Organising and Implementing of events:
Sports Days
Training Sessions
Sporting Schedule for each term
Training Schedules
Tours and Clinics
Pre-Season Training Requirements
New Sport Development
National Sporting Events
International Sporting Events
General
Assisting to sport and general injuries
Overseeing training sessions
Assessing individual fitness requirements, and assisting them in reaching their required goal.
Managing of all girls sport
Selecting and evaluating coaches for various sports held in the school.
Assisting students regarding sport aspirations and goals.
A selector for Midlands Hockey and KZN Waterpolo
Ensuring that sports fields are available and not double booked.
Liasing with all sporting unions and associations.
NHA (Rules and Regulations pertaining to Hockey)
USSASA (Students that have been selected to represent Natal or Midlands in various sporting codes)
Physically assisting with stroke corrections and general performance (swimming)
Ensuring that all fields are correctly marked and prepared.
Decisions regarding sportswear and general attire of the sporting image.
Equipment purchasing.
Arrange Refs and First Aid when needed.
Confirm starting and finishing times with visiting school.
Confirm fixtures for the week.
Advise grounds man and tuckshop of all home games and starting and finishing dates of sport per term.
Advise all teams of matches and transport or any changes for the week.
Supplying the catering committee with information regarding weekend and weekday sport.
Co-ordinate with Midlands Hockey regarding Astro bookings.
Sponsorships for sport.
Other
Teaching PE or Life Orientation to Grade 8, 9 and 10 girls.
Head of the Sports Improvement Committee.
Assisting with compiling of a curriculum for the PE department
DURATION OF SERVICE: March 2003 to April 2007
REASON FOR LEAVING: Opportunity at ABI
COMPANY NAME: Wartburg Kirchdorf School
COMPANY ADDRESS: Private Bag X805. Wartburg, 3233
POSITION HELD: Sports Co-Ordinator/ Coach / PA to Principal
DUTIES:
Coaching of sport:
1st Team Boys Indoor and Field Hockey
U16A Girls Field Hockey
U13A Boys Field Hockey
Girls & Boys Grade 1 & 2 Hockey
Snr Swimming Squad
Snr Synchronised Swimming
Attending the following meetings:
Sporting Curricular for each term
New Rules and Regulations
Midlands Sport Meetings
AGM’s for each sport
Planning, Organising and Implementing of events:
Sports Days (Gala’s, Day/Night Cricket, Athletics Meets, Rugby Days)
Training Sessions
Sporting Schedule for each term
Training Schedules
Tours and Clinics
Pre-Season Training Requirements
New Sport Development
General
Assisting to sport or general injuries
Overseeing training sessions
Assessing individual fitness requirements, and assisting them in reaching their required goal.
Managing of all sport – Junior and High School level
Selecting and evaluating coaches for various sports held in the school.
Assisting students regarding sport aspirations and goals.
A selector for Midlands Junior Hockey.
Ensuring that sports fields are available and not double booked.
Liasing with all sporting unions and associations.
SARFU(New Regulations regarding Rugby Injuries)
MRSU (Qualified Refs for High School – 1st team level rugby)
NHA (Rules and Regulations pertaining to Hockey)
USSASA (Students that have been selected to represent Natal in various sporting codes)
Physically assisting with stroke corrections and general performance
Ensuring that all fields are correctly marked and prepared.
Decisions regarding sportswear and general attire of the sporting image.
Equipment purchasing.
Liase with the hostel regarding all free weekends and transport.
Arrange Refs and First Aid when needed.
Confirm starting and finishing times with visiting school.
Confirm fixtures for the week.
Advise grounds man of all home games and starting and finishing dates of sport per term.
Advise all teams of matches and transport or any changes for the week.
Writing letters to parents regarding fixtures.
Supplying the catering committee with information regarding weekend and weekday sport.
Co-ordinate with Midlands Hockey regarding Astro bookings.
Allocating free weekends for each term.
Sponsorships for sport.
Marketing the school ie Corporate image
Admin
Managing the Principal’s diary.
Setting up of appointments.
Typing of newsletter.
Typing of adverts and inserts for the newspaper
Assisting the admissions secretary with data capture.
Counting of money for Financial Secretary.
Organising of matric jackets and staff clothing.
Managing the Deputy Principal’s diary.
Managing the diary of the Primary School’s HOD.
General typing of letters to parents, correspondence and for the Admissions secretary.
Updating of all staff information.
Typing up of agenda’s for Management and Governing Body Meetings.
Promoting learners files up a grade (end of year)
Assisting with the co-ordination and planning of the Mr & Miss Teen Contest.
Assist the PR co-ordinator.
DURATION OF SERVICE: October 2001 to March 2003
REASON FOR LEAVING: Better opportunity at Carter
COMPANY NAME: Varsity College
COMPANY ADDRESS: Harwin Road, Scottsville, 3201
POSITION HELD: Receptionist / Branch Secretary / PA to Principal
DUTIES:
Assisting students with general queries.
Assistant to the Co Ordinator of the School of Business.
Dealing with Advertisement responses from the public.
Sending of Course Details & Contracts of Enrolment.
Assisting the marketer with presentation projects.
Assisting with Marketing of the College
Organising of the Annual Ball (held at the end of the year).
Cold calling and setting up interviews with prospective students.
PA to the principle.
Setting up of meetings and handling of all function arrangements.
Assisting with the organising of the Orientation week.
Typing up of student manuals, test and exams.
Attend Career evenings as marketing assistant
DURATION OF SERVICE: March 2000 to October 2001
REASON FOR LEAVING: Position in sport and PR type position became available
COMPANY NAME: Direct Personnel
COMPANY ADDRESS: Norfolk Villa, Loop Street, Pietermaritzburg 3201
POSITION HELD: Office Co-Ordinator / Trainee Temp Consultant / PA to Director
DUTIES:
General Reception & Front of House duties.
Handling of all incoming calls & queries.
Updating of all records and filing system.
Reference checking of candidates.
Assisting with the placement of applicants.
Interviewing of candidates as well as matching profiles.
Screening and testing of candidates for clients.
Temping on occasions when a suitable temp was not available to the client.
Cold calling for the Marketing Consultant.
Assisting Marketing Assistant with various campaigns
Responsible for the placing of staff for a national client.
Liasing with other Agencies Nation-wide.
Typing up of all CV’s.
Reference checking of all applicants.
Recording of placements and temp stats for the Director
Setting up of meetings.
Ordering of stationery.
Attending of Business Expo’s.
In my capacity as Personal Assistant to the Director of the Agency I was required to manage his diary as well as all personal commitments and correspondence. I was responsible for the planning of all Work Functions and the consequent Travel arrangements that were required. In short, I assumed responsibility for most of the Director’s day-to-day commitments and ensured the smooth running of the Office.
DURATION OF SERVICE: August 1998 to February 2000
REASON FOR LEAVING: The opportunity to join a dynamic organisation and study.
COMPANY NAME: Nampak Corrugated – Pietermaritzburg
COMPANY ADDRESS: 1 Du Toit Viljoen Road, Willowton
POSITION HELD: Telesales / Sales Clerk
DUTIES:
Dealing with all correspondence,
Handling of all samples to final destination.
Telesales & Orders.
Handling of all inventory associated with office stock
Compiling & Filing of all Quotations.
Relief switchboard.
Assisting with the setting up of meetings.
Corresponding with the Durban office and their sales staff.
Assisting the Sales Director’s Secretary with organising of functions and setting up of work functions / conferences.
DURATION OF SERVICE: May 1998 to July 1998
REASON FOR LEAVING: Temporary Assignment
COMPANY NAME: JTR International Investments
COMPANY ADDRESS: 2 Edison Place, Mkondeni
POSITION HELD: PA to Director
DUTIES:
Personal Assistant to the Managing Director.
General office duties.
Making of all reservations and catering needs for the Korean’s visit to South Africa.
Setting up of the boardroom for meetings.
Relief switchboard.
Typing of all general correspondence.
Dealing extensively with International Clients.
Typing up of contracts.
Liasing with the partners of JTR International.
Handling of the fleet management account.
DURATION OF SERVICE: July 1996
REASON FOR LEAVING: School Work Experience Assignment
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