Profile
I’m an International Business Development professional offering 20 Years’ Experience in Sales Management, Marketing and Engineering in Local & International Markets. My goal is to help organizations identify gaps in their markets & process and fill them by providing innovative solutions.
CORE COMPETIENCIES
Penetrating, Developing and Growing New Markets and Delivering Professional World-Class Service
TARGETED INDUSTRIES
Sustainable energy, Medical technologies, Laboratory & Diagnostic equipment, Manufacturing.
VALUE OFFERED
• Working and communicating effectively in Asian, African, Australian and European environments.
• Identifying and managing marketing and sales expansion projects
• Consulting with clients on technical issues, removing obstacles, guiding sales processes
• Creating solutions for clients – partnering clients – to achieve objectives
• Cultivating and maintaining productive, mutually profitable relationships
• Building, coaching and leading Sales and Technical teams – motivating, mentoring, and driving performance
• Stable family background.
Achievements
• Added new markets: Increased the number of countries we export our products from 39 to 52.
• Added new clients: Increased the number of clients we deal with from 84 to 106.
• Achieved a growth in export sales of 22.1% in 2010 & 35.6% in 2011.
• Selected as a participant to be part of South African delegation to India, representing the Department of Trade & Industry on an Investment & Trade Initiative
• Successfully completed the South African Reserve Bank head office extension project on time & within budget under pressurized conditions by putting in extra time & effort to make sure things were done right the first time.
• Re-started from scratch single handed, the non-active equipment sales division and grew it into a full fledged revenue generating mini business unit run of five personnel’s in four years time .
Transferrable Skills
• Good organization and project management skills.
• Ability to work under pressure both individually and as a part of team to achieve common objectives and meet deadlines.
• Good level of problem solving skills.
• Ability to process & analyze information.
• IT Skills: MS Word (Advanced), MS Excel (Advanced), MS PowerPoint (Basic), MS Outlook (Intermediate), SAP (Sales package)
• Language Skills: English, Hindi, Urdu and some French & Arabic.
• Soft Skills: Leadership, Research, Problem-solving, Numeracy, Commitment.
Education & Training
• Diploma in Digital Marketing, Blue Magnet Digital Institute, 2013.
• Business Report Writing Skills, IMM School of Business Science, 2013.
• MS Excel Intermediate and Advanced, Learnfast, 2012.
• Diplome d’Etudes en Langue Francaise (DELF), A2: Alliance Francaise, 2012
• Television Presenting, Media Concepts, April 2009
• Certificate in Marketing and Customer Service, Damelin, 2007
• MBA (Master of Business Administration), Regent Business School, 2005
• Bachelor of Engineering, MS Ramaiah Institute of Technology (India), 1998
Computer Literacy
• SAP, MS Office – Word, Excel, Access, PowerPoint, Outlook.
Career History
Export Manager
DAIKIN Air Conditioning South Africa (Pty) Ltd
June 2013 – present
Daikin Air conditioning South Africa is part of Daikin Industries Limited, a leading global manufacturer & supplier of Heating, Ventilation, Air conditioning & Refrigeration products. Established in 1997, with its head office in Cape Town and one branch office each in Johannesburg and Durban. More information is available on our website at www.daikin.co.za
Job Overview – I was hired to grow its network in the Sub-Saharan Africa region as well as the Indian Ocean Island countries. Locate, evaluate and appoint new distributors. Manage key accounts.
I’m in search of taking my career to the next higher level.
Achievements – Increased the number of distributors from 12 in 2013 to 16 in 2014. Improved transit time from 21 days to 17 days. Made the order process more flexible. Managed to rekindle old relationships and generate sales from dormant clients. Streamlined export process.
Sales Manager – Exports
Centurion Systems (Pty) Ltd
August 2005 to June 2013
Centurion Systems is a family owned specialist manufacturer and distributor of world-class access control products – operating within ISO9001:2000 standards. The company produces products that are competitively priced on the global market – exporting to over 50 countries in six continents. For more information please visit the Centurion website at www.centsys.co.za
Job Overview – I was hired to establish a formal exports department, find new markets and grow export sales. From 2005 when I joined to 2013 when I left, we grew from a monthly target of R1 million to R5 million and from two staff members to six.
Leading activity across the entire sales lifecycle – from the development of new markets, building relationships, generating and pursuing leads, preparing quotations, negotiating and reaching agreement on pricing and terms, compiling export documentation, to providing after sales support, technical support and training. Additional roles involve participating in local & international trade shows and exhibitions.
I left to utilize my knowledge of HVAC products & International markets to grow Daikin’s network in Africa.
Achievements – Successfully added new markets and new clients. Achieved growth of 8.47% in my first year of employment and 35.6% in 2011. As Sales Manager, have created and established systems and procedures to ensure a smooth & efficient sales process. Created and documented Standard Operating Procedures (SOP). Hired and trained four sales representatives and one exports clerk.
Consulting Engineer – Mechanical
Ubunye Engineering Services (Pty) Ltd
January 2002 – July 2005
Ubunye is a full service engineering company with large clients in the commercial sector. For more please see the Ubunye website at www.ubunye.co.za
Job Overview – Heading projects in the Heating, Ventilation and Air Conditioning (HVAC) area – compiling Tender documentation, coordinating all service providers, supervising installations, testing, commissioning and certification of systems and equipment on-site. I left Ubunye to be in the Sales & Marketing field.
Achievements – Built a reputation for completing projects within time and budgetary targets – ensuring profitable, service oriented projects for Ubunye.
[Note – on relocating from Kuwait took on a bridging roles as Sales Executive at IS Mirk Office Machines and Client Liaison Officer at Electronic Management Services.]
Sales Engineer
Kazema Engineering Projects, Kuwait
November 1996 – November 2000
Kazema is a leading trading company in the manufacturing, industrial and engineering sector. The company trades across USA, Europe, Japan, Far East, Gulf Cooperation Countries and Middle East markets. For more please see the Kazema website at www.kazema.com
Job Overview – Selling HVAC equipment and services through the showroom and through consultant and contractor sales channels. A key role was to support Consulting Engineers with specifications, designs, budgets during the conceptual design stage and to prepare quotations, negotiate pricing and terms, close deals, process orders and provide after sales service.
Achievements – Grew the sales department from one person to five. Successfully built valuable international experience in selling in the residential and industrial markets – working with multi-national partners, clients and professional teams and with international products.
Previous Positions
• Mechanical Projects Engineer, Technical Electrical Air Conditioning Maintenance Company, UAE, 1992 – 1996. Job Overview – Designing HVAC systems and layouts; preparing drawings; obtaining approvals for installations; procuring equipment and materials; supervising site installations, testing and commissioning.
• HVAC Projects Engineer, Reliance Electro-Mechanical Company, Dubai, UAE – 1990 – 1992. Job Overview – Performing heat load calculations; designing layouts, ducting, piping, grilles and diffusers; selecting equipment and material; costing projects; preparing technical submissions.
• Estimation Engineer, Morad Yusuf Behbehani, Kuwait – 1989 – 1990. Job Overview – Designing ducting, piping, insulation, grilles and diffusers; filling in bills of quantities; estimating manpower requirements; preparing quotations and contract agreements.
Professional Memberships
• Institute of Marketing Management (IMM)
• Digital Marketing Institute (DMI)
• United Professional Sales Association of Southern Africa (UPSA)
• Sustainable Energy Society of Southern Africa (SESSA)
Interests
I’m an amateur pianist. I enjoy reading books and hiking.
I also participate is social games like cricket and tennis.
Besides the above, I also involve myself in community services and charitable events.
References
Available on request
