PROFESSIONAL EXPERIENCE
01 2013-Aprıl 1 2014
COUNTRY MANAGER, AKFA HOLDING, TURKMENSTAN
My responsıbılıtıes were
Delıver operatıonal leadershıp and assume full P&L responsıbılıty for all contracts ensurıng the company sustaıns market share ın Turkmenıstan.
Dırect day to day operatıonal management of the busıness,applyıng hands-on approach to producıng solutıons to strtategıc,technıcal,commercıal and opertıonal related challenges whıch ımpact on Customer servıce and performance.
On award of contracts ,lead the delıvery teams ın achıevıng theır goals and ensure that all contract requırements are met on tıme.
Develop an annual sales plan for exıstıng and future busıness and ensure excellent clıent relatıonshıps are maıntaıned.
Lead the constant drıve and focus to ımprove operatıonal effıcıency.
Ensure complıance wıth local and ınternatıonal legıslatıve requırements for the work beıng performed.
Provıde ongoıng support to busıness and bıd preparatıon ,workıng closely wıth the related groups ın pursuıt of the new contracts or extendıng the exıstıng contract work scopes.
June 15 2011-Aprıl 1 2012
ACCOUNT DIRECTOR AT hUAWEI, TURKEY
My responsibilities were
Sales & Relation Management
Resource Planning
Customer Solution Management
Customer Project Management
Profit & Loss Responsibility
Commercial Responsibility of all offered tenders
March 1 2009 – June 30 2011
CU HEAD/PRESIDENT, ERICSSON, IRAN
Main Role:Facilitating efficient Sales and profitable business within the country through maintaining strong and positive relations with local customers and authorities and through providing competent resources and efficient facilities for business within the country.
Key Responsibilities:Executive relationship with important bodies within the country ,Ensure “good citizenship“ including adherence to local laws and regulations, Continuous monitoring on new business opportunities and ensuring profitability, Ensure a one-company approach within the country & MU , Co-ordinate and optimize Ericsson activities within the country , Line management of local KAM and competence development of direct reports .
Authority: To sign all documents on behalf of the Company as per authority guidelines (including customer & supplier contracts and requests for local employee’s overseas travel)
To authorise expenditure limits for all functional heads and approve all capital expenditure as per budgets
To structure and manage the local Company Organisation and processes by appropriate delegation of responsibility and authority
To issue local policies, directives and guidelines for the smooth and efficient functioning of the Company in line with MU and corporate directives
To recruit permanent local employees against pre approved positions and competence development for direct reports
Main Tasks:
• To be the part of Steering group and making decisions regarding IRN’s Management, its operations, overall efficiency and the business results.
• Managing the Company within the framework of Ericsson Corporate and MUPolicies, Directives and decisions as taken by the Company’s Board of Directors, MU President and Steering Group.
• Responsible for defining, deploying and periodically reviewing the Strategic Plan and Balanced Scorecard within IRN
• Responsible for the deciding and reviewing Company’s management structure, delegation of responsibility, its operations and goals & objectives in co-ordination with MU president
• To provide adequate and competent resources for meeting goals and objectives
• Responsible for the competence development of direct reports and encouraging competence development at the organisational level
• Representing Ericsson in market contacts to customers and society within the geographical and market segment
• Maintaining executive relationship with Press, Media, JV partners, Government, Secretarial & Regulatory bodies and the key suppliers within the country
• Ensuring total solutions, products and services to the customers as per their needs, expectations and requirements
• Promoting and supporting an Operational System as per the requirements of Market Unit’s Operational Quality Manual and ISO 9001/ 14001 for achieving continuous improvements and ensuring Operational system effectiveness at all levels within local company
• Preparing and submitting IRN’s budget, headcount plan, external financing, compensation plans, capital expenditures, investments-in or disinvestment of business activities, obtaining further approvals on Corporate & MU Policies and Directives
• To monitor Customer Satisfaction measurements and drive improvements on local and MU level based on the same
• To act as an authorised signatory for maintaining the accounts in the financial institutions
• To head the Management Group meetings to discuss the business environment in Sri Lanka and the prospects of the Company with KAM’s and other function-heads within IRN.
2004 – 2009
ERICSSON TELEKOMUNIKASYON ASISTANBUL
VICE PRESIDENT, CU HEAD TURK TELECOM & AVEA
Avea ıs the mobıle part of Turk Telecom who ıs owned by Oger Group.Avea ıs the thırd mobıle operator ın the country wıth 11.000.000 subscrıbers and havıng the hıghest MoU ın the market.The net sales to AVEA was 120.000.000 USD ın 2007 and the target thıs year ıs 160.000.000 USD together wıth Turk Telecom.
My responsibilities towards these Accounts are as followes:
Sales & Relation Management
Resource Planning
Customer Solution Management
Customer Project Management
Profit & Loss Responsibility
Commercial Responsibility of all offered tenders
DETAILS OF EARLIER EXPERIENCE CAN BE PROVIDED UPON REQUEST
TRAINING
2009 KAM II Executıve Program London Busıness School
2005 KAM Executıve Program London Busıness School
2005 Shape the PD Talk Istanbul
2004 Customer Fınance Sweden
2002 LCC Leadıng Change Sweden
2000 Global Telecommunication Management Thunderbird University/Arizona
2000 Inside the IP Tournedo Palo Alto/USA
2000 WCDMA/UMTS Business Essentials Stockholm
1999 Ericsson Management Planning Stockholm/
San Fransisco/United Kingdom
1998 Leadership Dubai
1998 WCS Sweden
1997 Ericsson Management Development Programme United Kingdom
1997 Team Buılldıng Istanbul
1997 Supply Chaın Dubai
1996 ISO 9000 Qualıty Management Systems Istanbul
1996 Props for Lıne Managers Sweden
1989 Management Trainee in Interbank/Istanbul for 6 months
1993 Managerial Grid Istanbul
