Education
B.E in Electronics and Communication Engineering, Anna University, Chennai
Diploma in Electronics and Communications, Vasavi polytechnic, Banaganpalli.
Experience
Assistant Manager – Technical Operations
Environment: Linux, Windows, SQL
• Responsible for implementing and providing technical support for operations.
• Manage a team of 35 members who deal with IN and VAS operations.
• Configuration of IN products.
• Responsible for day-to-day administration activities – backups, trouble shooting, updating patches, reports etc.
• Trouble-shooting of issues by analyzing the appropriate Application and Database Logs and traces
• Coordinate with customer and identify their business needs.
• Identify the employee challenges and mentor them to achieve the targets.
• Reinforce team member’s skill to meet the organization goals.
Engineer IN/VAS O & M
Environment Linux, Solaris 9 & 10
Role Hardware testing and networking
Serveen Software system
