CV, Experienced South African Operations Manager Seeking Work In UK

Available
Serial No: 25803
Skills keywords: franchise operations manager, general manager, operations manager, retail operations manager, retail project manager
Current location:  Durban South Africa - View on map
Nationality: South African
Spoken languages: english

Education

Matric Education

High School attended: George Campbell Technical High School
Subjects Passed:

English

Afrikaans

Mathematics

Technical Drawing

Fitting & Turning

Qualified with N3

Tertiary Education and Training

Name of Institution: I.T Intellect
A+ certificate
N+ certificate

Name of Institution: Durban Computer Tech
Microsoft Course certificate

• Word

• Excel

• PowerPoint

• Outlook

• Wndows98/Xp

• Internet & Email

Name of Institution: Damelin – 2007
Project Management certificate

● Essentials of Project Management

 

Career Summary

Entity: Checkout Retail Supermarket Group
Position: Regional Cellular Manager

Duration: (1999 – 2003)

Duties/experience:

 Developed/setup cellular concept and infrastructure for the group (x13 stores)

 Set strategy including monthly sales targets, sourcing suppliers and annual objectives, all aligned with the overall business strategy/plan

 Designed shop-in-shop incl. Fixtures, location in store, etc.

 Merchandising/shelf layout.

 Developed focused promotional strategy/plan

 Managed & controlled all outlets – including expansion plan, feasibility study and future growth aspirations

 Procurement i.e. stock, resources, consumables, packaging, etc.

 HR- Staff recruitment. performance appraisals

 Monthly sales and income statements

 Stock control

Entity: Sabre Watch (UK – London)
Position: VIP Security

Duration: 2003 – 2005

Duties/experience:

 Moved to the UK to broaden my horizons and life experience

 Employed as a VIP protection consultant

 Celebrity and security escort

 Training included:

◦ Security

◦ Terrorist awareness/Retail Search Techniques

◦ Fire Extinguishers/ safety

◦ CPR

◦ Self Defence/Control & Restraint/Conflict Management

Entity: Retail Confectionary Distribution
Position: Owner

Duration: 2005

Duties/experiences:

 Fulfilled entrepreneurial ambitions and went into business independently.

 Distributor/wholesaler of sweets and other confectionary/novelty items

 Durban based

 Imported stock from production centres in Malaysia/China via local Johannesburg based agent

 Stored stock in local warehouse

 Distributed stock across KZN including national customers:

◦ Jumbo C&C (Dbn)

◦ Independent Buying Consortium (Pmb)

◦ Independent outlets

Entity: Unilever Ola Milky Lane
Position: Franchisee/Owner

Duration: 2005 – 2006

Duties/experiences:

 Purchased franchise

 Cape Town based

 Completed Unilever franchisee compliance training certificate including psychometric testing (facilitated by Retsol Management Group)

 Setup store from the ground up

 Cash control

 Comply/adhere to franchise rules and regulations

 Attend regular franchise meetings

 Staff recruitment

 Stock control

 Promotions management

 General management

 Developed sales to R1.5m per annum

 Sold business for a profit

Entity: Jimmy’s Killer Prawns (UAE Dubai)
Position: Operations Manager

Duration: 2007 – 2009

Duties/experiences:

 Setup 1st franchise in Dubai

 Project management from inception to completion.

 Plan was 2 stores within 12 months

 Site evaluation for prospective stores

 Negotiated rental and landlord contribution towards store setup

 Signage design and placement

 Store Layout and design

 Procurement of equipment, fixtures and fitting

 Staff Recruitment

 Maintenance of store and equipment

 Supplier evaluation and appointment

 Supplier consistence

 International logistics between China South Africa And Dubai UAE

 Research for all necessary licenses and visas and permits

 Procurement of all necessary licenses and visas permits

 Interviewing potential Franchisees.

 Finance:

 Cash Flow projections

 Break-even estimation

 ROI calculations

 Marketing:

 Establish Jimmy’s Killer Prawns in Dubai

 Create awareness of the brand

 Assessed best possible advertising channels and marketing tools

 Developed communication mix for advertising

 Developed an integrated marketing concept including

 Print (Newsprint – community and national papers and magazines)

 Radio campaign

 Promotions

 Activation at Taste of Dubai Exhibition, sampling to induce trial with the intention of driving purchase and building loyalty

Entity: Jimmy’s Killer Prawns (Jhb SA)
Position: Operations Manager

Duration: 2009

Duties/experience:

 Conducted pilot exercise to convert existing franchise in Boksburg to a Halaal store

 General store management

Entity: Galito’s Flame Grilled Chicken
Position: Store Manager

Duration: 2009

Duties/experience:

 Head hunted to grow store

 Improved turnover: 18% sales and 6% GP in the 1st month

 Reduce pilferage and wastage

 Focused on  efficiency and profitability

 customer service to ensure a pleasant experience and loyalty

 Streamlined staff compliment

 General management & marketing

Entity: CHUE Chicken (Choose How You Eat)
Position: Operations Manager and Store Manager

Duration: 2009 – 2010

Duties/experience:

 Converted / Re branded both Galitos Flame Grilled Chicken outlets to CHUE Chicken

 Sourced new suppliers and negotiated all deals with suppliers

 Sourced and negotiated contractors for necessary work

 Setup a central kitchen that has the capacity to supplier 9 CHUE chicken outlets.

 Trained new store Managers

 Trained staff for central kitchen

 Management of 32 staff between two stores, namely Gateway and Chatsworth

Entity: Dakota Music and Electronics
Position: Operations Manager and Store Manager

Duration: 2010 – 2012

Duties/experience:

 All the procurement

 Marketing of products and the outlets

 Train new staff and store Managers

 Merchandising and store layout

 Management of 13 staff in my store and 6 staff in the 2nd store

 I am responsible for all salaries and payments made for all three outlets based in Durban.

GENCON / NGUNI PLANT HIRE / COSMIX
Position: Site manager / Plant Manager / Retail Manager

Duration: 2014 March to Current

Duties/experience for site: GENCON

 All procurement for site

 Control of onsite projects

 Negotiation of external contractors

 Mediate between council, locals and professional team

 Manage and control all transport and fuel

 Negotiate for the blasting and all approvals and removal of 31000 tons of rock.

 Identify an area to dispose of the rock – I identified a school that need a play area that had to be build up.

 I negated with the ward councilor of Umlazi V section, the principle and my Company. The conclusion was we will move and dump all materials at the school and build a ground for the pupils to play on.

Duties/experience: NGUNI PLANT HIRE

 Negotiate and procure all plant

 Control of plant

 Plant consist of 5 new 3335 Merc tippers, 2 Dooshan Excavators, 3 JCB Sitemaster TLB 1 Bob Cat

 All controls and maintenance for Plant

 The hiring and movement of plant

Duties/experience: COSMIX

 Cosmix is a cosmetic retail outlet that was inherited by my Director.

 With no one to run it or manage it due to lack of experience, I volunteered to look after the outlet.

 I put in all the necessary checks and balances, stock ordering, stock takes, marketing plan, merchandising strategy, up selling techniques into place

 I changed the P.O.S and back office.

 I than negotiated with suppliers for better prices and promoted the store.

 It’s an ongoing project

 

 

 






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