| Company |
Concentrix deputed to VMware, Bangalore |
| Duration |
June, 2014 – Dec 2015 |
| Position |
Technical Writer |
| Responsibilities |
- Developed Troubleshooting, Informational and How to articles, user manuals and release notes for software products.
- Write online help, installation guides, user guides, system administration guides and other documents as required.
- Ensured that the documents are consistent with VMware style guidelines and use VMware templates.
- Collaborated with Authors and Knowledge Champions to determine necessary content updates.
- Collaborated with Production Support and development staff to collect and interpret technical information.
- Maintained document repository.
- Used existing templates to follow structure in documentation.
|
| Company |
Capgemini (CGBSIL), Bangalore |
| Duration |
July, 2013 – June, 2014 |
| Position |
Consultant |
| Responsibility |
- Developed user manuals, release notes and training guides for software products.
- Wrote hardware and software documentation for client’s products and technologies.
- Collaborated with subject matter experts to determine necessary content updates.
- Gathered information for documentation by studying functional specifications (FS), working with product and interacting with cross functional teams.
- Collaborated with Production Support and development staff to collect and interpret technical information.
- Distil relevant information and present that information in an easy to understand format using text, screen shots, photographs, drawings, sketches, diagrams and charts.
- Contributed to and communicate documentation standards and provide training where required.
- Worked in a team environment and ensure all people in the project delivered in a timely manner.
|
| Company |
Oracle, Bangalore |
| Duration |
Feb, 2013 – July, 2013 |
| Position |
Technical Writer |
| Responsibilities |
- Developed / updated documents and CBT’s as per requirement of the process owner.
- Developed process certifications/assessments as per requirement of the process team.
- Interacted with OU (Oracle University) team for content upload.
- Worked closely with the Documentation Controller to handle check-out requests of the Desk Manual repository.
- Received reviews at each stage and fixing them.
- Maintained the GFIC web page.
- Provided training to peers.
- Provided documentation support for automated projects.
|
| Company |
Amazon, Chennai |
| Duration |
Nov, 2009- Jan, 2011 |
| Position |
Content Quality Associate |
| Responsibilities |
- Created product training using UPK.
- Interacted with design and development team to create a release note.
- Ensure quality and timely delivery of e-book editing, Proof reading and quality check and other work that is assigned.
- Worked on special testing projects on a need basis.
- Used software tools for editing QA, workflow and data capture on a daily basis.
- Performed peer reviews and fixes.
|
Company |
StaidLogic, Pune |
| Duration |
May 2008 – Oct 2009 |
| Position |
Technical Recruiter |
| Responsibility |
- Sourced suitable candidates as per the requirements of the company.
- Reviewed proprietary database and contact potential candidates and key industry sources.
- Thorough screening and short-listing of the resumes and submit initial slate of candidates to the Manager.
- Coordinated with the technical team for technical interview.
- Built vendor relationships for quick and better results for obtaining the right profiles at the right moment.
- Experienced in offer negotiation, sending e-offer, on boarding of the candidates and induction.
- Optimum utilization of posting the requirements on various job sites including most of the free sites for early submissions.
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