Professional Experience
Designation : General Manager
Company : Choppies Enterprises Ltd, Gaborone, Botswana
May 2008- June 2013
Company :Choppies Supermarkets South Africa
June 2013 – June 2015
Job Role : Sales/Marketing/Training
Duties and Responsibilities:
Managing day to day Affairs of the Stores to attain the set target.
Promotions and Communications Implementation to Customers as well as Team.
Man Power Management (HR, Administration, Staff Development).
Stock Fill Rate and Inventory Control.
Standard Operating Procedures and Statutory Control.
Achieving the Margin (Financial Performance).
Strategic Decision Making (Crisis Management).
Develop Internal and External Relationship.
Customer Service Management and Training Programs.
Market Anticipates, reacts responsively to, and exceed client requirements.
Analyzing Data and Report to the Board.
Clearly and Concisely Communicate Business and Area Objectives to Team.
Plan for Succession in the Area through the Identification of Customers with Potential.
Responsible for Personnel Management, Merchandise Selection and Presentation, and Store Operations.
Training new and existing staff, both expatriate and local management.
Acting as primary point of contact for, and liaison between, key accounts, all levels of company personnel, senior management, and field sales representatives, to ensure expedient problem resolutions, customer satisfaction, and account retention
Close co-ordination with all departments & provide guidance to keep good and safe production atmosphere
Additional Work Responsibilities
Designation : Head of Operation (Butchery & Fruit and Veg Department)
Company : Choppies Supermarkets South Africa .
October 2013 – June 2015
Job Role : Departmental Operational Head
Duties and Responsibilities
Overall supervision of the departments
Responsible for procurements/Buying
Responsible for pricing and promotions
Analyzing profitability of the departments.
Organizing Training to departmental staff’s
Ensuring safety, quality and hygiene standards are set
Ensuring Standard Operation Procedures are followed in departments.
Doing shop visits and report to Board
Man power management
Timely meeting’s with Agriculture and poultry board updating the standards to be followed.
Current Work Responsibilities
All activities reporting to COO and CEO:
Overall supervision of stores and presenting daily, weekly and monthly reports.
Set targets for the stores and monitoring and assist the stores to perform.
Cost control in all divisions including service departments.
Buyer
Pricing / Deal negotiation with suppliers.
Co-ordinating regional orders.
Checking day-to-day affairs of the stores with checklists.
Reporting maintenance and follow-ups.
Close co-ordination with all departments.
Stock controlling and shrinkage management.
Attending store meetings with respective managerial staff.
Communicate effectively to top management and team.
Staff planning for stores and monitoring efficiencies.
Store Opening( 5 stores in Botswana and 6 stores in South Africa).
Designation : Store Manager
Company : Choppies Group of Companies, Gaborone, Botswana.
January 2005 – May 2008
Job Role : Sales and Administration
Manage total Store level operations, training, evaluation, and work schedules.
Handle budget planning and tracking, accounting and payroll.
Coordinate Inventory control, receiving, merchandising (plan-o-grams).
Interview, hire, train, mentor, coach, and evaluate performance of associates.
Ensured excellence in Customer Service and resolved all problems at the store level.
Conducting Meeting with Junior Managers and Hourly Associates.
Responsible for every phase day-to-day store operations.
Maximize sales and profitability of the store
Staff management
Ranging of products
Buying
Stock controlling
Analyse the Results and Report to GM.
Designation : Assistant Manager
October 2002 – January 2005
Company : Choppies Group of Companies, Gaborone, Botswana.
Job Role : Ordering and Stock Controlling
Controlled and Documented Inventory Supply and Purchases and Stock Room management.
Coordinate the induction and training of new employees.
Responsible for accounts payable and receivables.
Shrink and Dump Control.
Providing necessary assistance for merchandising.
Taking necessary controls regarding opening or closing a store.
Offering important motivation and supervision to the employees
Receiving of stocks
Ordering stock
Data entry
Stock management
Staff management
Cash management, Banking
Reporting to Store Manager.
Academic Achievements
Post Graduate Degree MASTERS IN BUSINESS ADMINISTRATION(RETAIL) 2014 -2015 (WAITING RESULT)
Graduate Degree BACHELOR OF COMMERCE
Pre-Graduation Degree 10+2
Secondary School Leaving Certificate 10 CBSE
Skills
Management Skills:
Excellent leadership, communication and inter-personal skills
Strong team player and team leadership skills
A solid decision maker
An excellent negotiator
Ability to work creatively and analytically in a problem-solving environment
Technical Skills:
Well experienced in surfing & mail merging
Skilled & Trained in MS Office
Technical Qualifications
Diploma in Electronics & Telecommunication Engineering
Diploma in computer Hardware
Diploma in Computer Programming
Tally
Strengths:
Work under pressure and handle challenging situation.
The ability to deal with rejection.
Work own and also a part of team.
Decision making ability and sense of responsibility.
Business Strategy:
Worked in coordination with the top level management to set up short term and long term goals.
Assisted the top level management in preparing strategies to achieve the goals and objectives
Motivated executives, managers and employees to devote their best to achieving the business goals
• .•
Profile Summary
NAME : MANCHERY BALAKRISHNAN BINISH
DATE OF BIRTH : 29/06/1980
FATHER’S NAME : BALAKRISHNAN M A
MARITAL STATUS : MARRIED
LANGUAGES KNOWN : ENGLISH, MALAYALAM & HINDI
NATIONALITY : INDIAN
PERMANENT ADDRESS : MENCHERY (HOUSE)
CHEMMANNOOR (PO)
THRISSUR (DT) – 680 517
KERALA, INDIA
PHONE 00914885221145
CELL: 00971507213269(UAE)S
CELL: 00919061464052
PASSPORT DETAILS:
Passport No: Z2372864
Date of Issue: 16/01/2012
Date of Expiry: 15/01/2022
Place of issue: Gaborone, Botswana
EMAIL binish_bala@yahoo.com
binishb145@gmail.com
CONTACT REFERENCE SURAJ PM 00971563681460
Declaration
I hereby declare that the information furnished above by me is true and correct to the best of my knowledge and belief.
Place: AL RAFFA
Date: 30/01/2016 BINISH M BALAKRISHNAN
