Education
Edexcel (UK) 2012/2013
BTEC HND in Computing and Systems Development
GIMPA/Center for IT Professional Development (CIPD) 2011/2013
Diploma in Network Engineering
IIHT (GHANA) 2010/2011
Advance Certified Hardware and Networking Professional (ACHNP)
Regent University 2006
Open Source Technologies (LINUX)
National Institute of Information Technology (NIIT) 2001/2002
Intercom Programming Manufacture Code (IPMC) 2001/2002
Diploma in System Engineer (IPMC)
MCSA 2000/2003: Microsoft Certified Systems Administrator
MCSE 2000/2003: Microsoft Certified Systems Engineering
Dard Professional career Training Institute 2000/2001
Technician Diploma in Electronic and Engineering
Advance Technician Diploma in Electrical Electronic Engineering
Certificate Obtained
BTEC HND in Computing and Systems Development
Diploma in Network Engineering
Advance Certified Hardware and Networking Professional (ACHNP)
Advance Technician Diploma in Electrical Electronic Engineering
Technician Diploma in Electronic and Engineering
MCSE: Microsoft Certified Solutions Expert (Server Infrastructure Charter Member Server 2012)
MCSE: Microsoft Certified Solutions Expert
(Desktop Infrastructure Server 2012)
Microsoft Certified Solution Associate (Server 2012)
Microsoft Certified Solution Associate (Server 2008)
Microsoft Certified Technology Specialist (MCTS)
MCTS: Windows Server 2008 Active Directory
MCTS: Windows Server 2008 Network Infrastructure
MCTS: Windows Server 2008 Applications Infrastructure
Microsoft Certified IT Professional (MCITP):
Server Administrator on Windows Server 2008
Enterprise Administrator on Windows Server 2008
Microsoft Exchange Server 2007 Configuration
MCSA 2000/2003: Microsoft Certified Systems Administrator
MCSE 2000/2003: Microsoft Certified Systems Engineering
CCNA: Cisco Certified Network Associate
CCNP: Cisco Certified Network Professional
Comptia Security+
Oracle Database 10g Administrator Certified Associate (OCA)
Oracle Database SQL Certified Expert (OCE)
Open Source Technologies (LINUX) from Regent University
Professional Experience
Call Centre Support Engineer
Avaya Project/Airtel Ghana YEAR
MARA-ISON Technologies Ltd. Present
My duty is 24/7 making sure that voice and data servers are uptime and working perfectly.
Managing and monitoring the network and provide support remotely
Troubleshooting basic Avaya voice call applications
Making sure that call agents are provided with basic needs and services
IT Instructor/Network Support YEAR
GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMINISTRATION 2007/2014
(GIMPA)
CENTRE FOR I.T. PROFESSIONAL DEVELOPMENT (CIPD) Part-time
At GIMPA CIPD I trained both students and workers on the following courses:
MCSA (Microsoft Certified System Administrator)
MCSE (Microsoft Certified System Engineer)
System Information Security
Microsoft Certified IT Professional (MCITP):
Server Administrator on Windows Server 2008
Enterprise Administrator on Windows Server 2008
Provide network support
I.T Instructor YEAR
Intercom Programming Manufacture Code (IPMC) 2007
At IPMC I trained both students and workers on the following courses:
A+ (Hardware Qualified Professional)
Network+ (Network Qualified Professional)
MCP (Microsoft Certified Professional)
MCSA (Microsoft Certified System Administrator)
MCSE (Microsoft Certified System Engineer)
IT Instructor YEAR
TOWERS COMPUTER TRAINING SCHOOL 2005/2006
The School comprises of about 500 students and over 140 Computers. I trained students and some of my duties are:
• Providing support for hardware, software, and networks.
• Trouble shooting, Administration and support of Windows 2003 server.
• First, Second and third line Support.
• Optimum trouble shooting and problem solving abilities developed.
• Ensuring the appropriate level of anti-virus protection.
Network Instructor and Support Technician YEAR CORPDATA COMPUTER TRAINING SCHOOL 2004/2005
The school comprises of about 50 computers and over 170 students. My position in the School was an IT Instructor and PC Support Technician. My duties were Maintenance, Upgrading, Installation, Trouble shooting, Network Administration as well as Network Instructor, A+ Instructor, Microsoft Office Instructor, Internet, and Microsoft Server Operating Systems.
PC Support Technician YEAR
JABS COMPUTER AND ENGINEERING SERVICES. 2003/2004
The Organization comprises of different PC and different operating systems including Windows 2000 server. I determine the exact nature of problems (1st to 3rd line support). Providing for end-users and support to over 150 users.
Research and Investigative Work
• Designing and Implementing Security in Microsoft Windows 2008 Server and 2012 server.
• Cloud Computing and Virtualization.
• Virtualization Security.
• Wireless Network Security.
• Internet Security
