Profile
A dynamic and standards-driven ILM-certified manager and MA graduate with the leadership skills required to improve inefficiencies and get results. With excellent decision-making and problem-solving skills and a strong focus on customer satisfaction, now looking to join a company seeking a forward-thinking, open and ambitious person for their management team.
Education
2008–2009
University of Manchester
MA in Translation and Interpreting Studies (with Distinction)
2003–2007
University of Nottingham
BA Honours Degree, 2.1 in French and German with Distinction in spoken French and Distinction in spoken German, including year abroad with teaching posts in La Réunion, Indian Ocean and Leipzig, Germany
2001–2003 Eccles College, Manchester
A level Results: French A,German A, Economics A
1997–2001 Walkden High School, Manchester
GCSE Results: 7 Grade A*,3 Grade A
Work Experience
August 2011–March 2014 Proofreader
March 2014–April 2015 Head of Proofreaders and Translators UK
April 2015–Present General Manager, EVS Translations UK, Nottingham
o Successfully managing a team of project managers, translators, salespeople and IT experts, and developing business processes within/across departments to increase efficiency and productivity.
o Overall responsibility for accounting and managing financial budgets.
o Involved in the recruitment and mentoring of new employees, and the ongoing evaluation of all internal and external translators to ensure the highest quality of the end product.
o Undertaking the ILM’s Level 3 Award in Leadership and Management, studying leadership styles, building effective teams, motivating to improve performance, and problem-solving techniques.
November 2009–August 2011
Technical Translator, Lloyd International Translations (a Welocalize company), Cheshire, UK
o Greatly improved technical knowledge through the translation of texts for major French and German clients from diverse industries, such as mechanical and electrical engineering, information technology, healthcare and life sciences.
o Contributed to the company’s reputation for high quality and customer satisfaction through meticulous attention to detail when proofreading, editing, assessing external translators’ work, checking internal documents and maintaining and updating client termbases.
o Strongly developed IT skills and adaptability, through the daily use of the industry’s leading Computer Aided Translation tools, such as Trados, Transit, MultiTerm, MultiTerm Server, Across and Studio.
February 2008–October 2009
Legal Services Executive, TUI Travel (Thomson and First Choice Holidays), Manchester
o Greatly enhanced communication and decision-making skills through the management of a large case-load of personal injury claims, with responsibility for the final evaluation of each claim within the timeframes permitted.
o Gained excellent knowledge of the relevant conventions, regulations and case law as well as further legal knowledge by assessing and defending contractual breach claims, including the drafting of court defences and arbitrations.
August 2007–December 2007
English Language Teacher in Quebec, Canada
o Creatively introduced the English language and culture to primary school children from different backgrounds, adapting well to a new, foreign environment, and heightening cultural awareness.
Personal Interests
• Improving existing language skills and learning new foreign languages
• Attending industry workshops, trade shows and events
• Travelling to new destinations and learning about new cultures
• Gym classes and long-distance running (completing first half marathon in 2014)
• Learning golf and enjoying weekly Zumba classes
References
Available on request.
