Profile
Competent, diligent & detail-oriented Professional, with an excellent and rewarding career of 24 years, currently appointed on contract with – ERP scholars, New Delhi as Business Development Manager.
Self-motivated, goal-oriented, techno-commercial individual with excellent management and interpersonal communication skills having experience of around 24 years, 19+ Years of them in Systems, Networking, CAD, Project Management and an enthusiastic team player with sound business judgment.
Technically sophisticated and business-savvy management professional with a pioneering career reflecting strong leadership qualifications coupled with “hands-on” IS and networking expertise. Maintain focus on achieving bottom- line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs. In past 4 years alone, delivered more cost savings through vendor negotiations and additional savings through system improvements. Superior record of delivering simultaneous large-scale, mission- critical projects on time and under budget.
A goal-oriented professional having experience in a) Project planning and Analysis, b) handling a team of 20 members and accountable for Projects execution, plus having the drive and ability to work with all levels of an organization.
Results oriented professional with expertise in Policies & Procedures, Project costing, Help Desk services, and Integration.
Innovative and seasoned individual with demonstrated capability of proven management skills and extensive exposure of company business operations.
Possess excellent written, oral and interpersonal and communication skills, with proficiency in English.
IT Strategic Planning / Business Solutions / Team Leadership / Budgeting / Project Management Capital Expenditure Planning / Contract Negotiations / Vendor Relations
Career Summary
(I) INFORMATION SYSTEMS MANAGER,
Sultan Foundation, Riyadh, Saudi Arabia
Jun’00 – May’14
Recruited to upgrade and replace obsolete technologies at this Non-Profit organization with more than 200 users in 4 remote locations. Responsible to Hire, train, develop, and lead a 20-person technical team. Authorized to manage a multi-million capital budget and operating budget. Scope of position is expansive and includes departmental direction and full design, installation, engineering, implementation, support, training, administration, and management authority for:
– LAN/WAN Network Services – PC Desktop Systems (IBM & MAC)
– 24×7 Data Center Computer Operations – Servers and Security
– Applications Systems – Database Administration (SQL & Oracle)
– Web/Internet Design & Operations – Help Desk Operations
Spearheaded transition from outdated organization-wide and departmental technologies to highly functional, streamlined, and cost-effective client-server technologies and business solutions that have dramatically improved efficiency, decreased expenses, and optimized data integrity and safety.
Key Achievements:
Directed design and installation of the complete LAN/WAN infrastructure. Utilized state- of-the-art technologies to provide network connectivity of Servers, PC systems and Network printers..
Completed, in just 8 months — 4 months ahead of schedule — a complex project forecasted to take one year and involving replacement of more than 30 systems.
Delivered cost savings through aggressive negotiation of contracts and pricing on a budgeted value for hardware/software purchases and consulting services.
Saved more than the expected in technical consulting fees by negotiating complimentary network design services from vendors.
Performed the work of 3 FTEs, slashing labor expenses annually by expanding personal responsibility to include systems, network, and database administration.
Decreased inventory, application pricing, and licensing expenses by establishing standardization for applications, PC desktops, and networking systems.
Managed from planning through completion, Servers, Desktops and network printers (including large format) implementation project. Delivered on time.
Attained consistent 99% up time by implementing disaster recovery and fault tolerance plans.
Instituted the first highly reliable corporate-wide, centralized backup system.
Championed introduction of Internet/Intranet/Web technology, corporate-wide email, shared calendaring, and online meetings. Set up and managed a TCP/IP environment
Collaborated on numerous management committees including the Systems Application Selection Team, Chair of the Network, Operations, and Security Team, and the Y2K Implementation Team.
Projects Handled:
1. Project Title: ON-Shore project in Riyadh, Saudi Arabia for Prince Faisal Bin Sultan Bin Abdulaziz Al-Saud Private Office Infrastructure Design and implementation
Duration: 6 months
Role: IT Project Manager
2. Project Title: ON-Shore project in Riyadh, Saudi Arabia for Sultan Bin Abdulaziz Al-Saud Foundation Head Office:
• Upgrading Network Infrastructure
• Data Centre migration to Cloud Technology
Duration: 8 Months
Role: Project Manager
3. Project Title: ON-Shore project in Riyadh, Saudi Arabia for Sultan Bin Abdulaziz Al-Saud Foundation Head Office:
• ERP migration from Oracle to MS Dynamics
• Servers hardware and software licenses updates
• Implementation of Workflow system and Biometric security system for HR/Personnel department
Duration: 8 Months
Role: Project Manager
4. Project Title: ON-Shore project in Makkah, Saudi Arabia for Sultan Bin Abdulaziz Al-Saud Foundation’s annual Presentation to the Chairman and Council of Trustees.
Duration: Yearly 15days
Role: Delegation Member / Project Manager
5. Project Title: ON-Shore project in Riyadh, Saudi Arabia for Sultan Bin Abdulaziz Humanitarian City (600 beds hospital)’s Site office setup, implementation of software & hardware and inter connecting remotely with head office.
Duration: 6 months
Role: Project Manager
6. Project Title: ON-Shore project in Riyadh, Saudi Arabia for HealthSouth, Florida based consultant office setup, implementation of software & hardware and inter connecting remotely with Sultan Bin Abdulaziz Humanitarian City (600 beds hospital)’s Site office.
Duration: 6 months
Role: Project Manager
7. Project Title: ON-Shore project in Al-Khobar, Saudi Arabia for Sultan Bin Abdulaziz Science and Technology. Implementation of ERP MS Dynamics over WAN using Citrix technology connecting remotely with Sultan Bin Abdulaziz Al-Saud Foundation’s head office.
Duration: 3 months
Role: Project Manager
Responsibilities: 1 – 7
o Managing and leading the project team.
o Recruiting project staff and consultants.
o Managing co-ordination of the vendors and working groups engaged in project work.
o Detailed project planning and control.
o Developing and maintaining a detailed project plan.
o Managing project deliverables in line with the project plan.
o Recording and managing project issues and escalating where necessary.
o Resolving cross-functional issues at project level.
o Managing project scope and change control and escalating issues where necessary.
o Monitoring project progress and performance.
o Providing status reports to the project Director.
o Managing project training within the defined budget.
o Final approval of the design specification.
o Working closely with users to ensure the project meets business needs.
o Definition and management of the User Acceptance Testing program.
Trainings Attended
Acquired training in the following fields:
ITIL V3 Foundation
PRINCE2 Foundation & Practioner
SAP BW 7.3 and SAP Basis
PMP (Project Management Professional)
Citrix MetaFrame XP Administration/Advanced Administration/Citrix Secure Gateway/NFUSE
Microsoft Windows Server 2000, 2003 & 2008
Microsoft SQL Server Database Designing & Development
(II) INFORMATION SYSTEMS MANAGER (PART TIME)
Al-Habib Investment Company, Riyadh, Saudi Arabia
Apr’01 – Apr’06
Key Accountabilities:
Recruited to upgrade and replace obsolete technologies at this Real Estate and Investment organization with more than 300 users in Head Office and 6 remote locations. Hire, train, develop, and lead a 7-person technical team. Manage a multi-million capital budget and operating budget. Scope of position is expansive and includes departmental direction and full design, installation, engineering, implementation, support, training, administration, and management authority for:
– LAN/WAN Network Services – PC Desktop Systems (IBM & MAC)
– 24×7 Data Center Computer Operations – Servers and Security
– Applications Systems – Database Administration (SQL & Oracle)
– Web/Internet Design & Operations – Help Desk Operations
Managed and delivered ahead of schedule, a nationwide, network project involving development of a centralized Data Centre. Administered a multi-server LAN supporting Windows, ERP, AutoCAD and Citrix and supported 200 users in 6 remote sites.
Project Handled:
1. Project Title: ON-Shore project in Riyadh, Saudi Arabia for Al-Habib Investment Company (including branches). Implementation of IT infrastructure in terms of Software, hardware, implementation and Integration of Finance, HR and engineering department applications.
Duration: 6 months
Role: Project Manager
Responsibilities:
o Managing and leading the project team.
o Recruiting project staff and consultants.
o Managing co-ordination of the vendors and working groups engaged in project work.
o Detailed project planning and control.
o Developing and maintaining a detailed project plan.
o Managing project deliverables in line with the project plan.
o Recording and managing project issues and escalating where necessary.
o Resolving cross-functional issues at project level.
o Managing project scope and change control and escalating issues where necessary.
o Monitoring project progress and performance.
o Providing status reports to the project Director.
o Managing project training within the defined budget.
o Final approval of the design specification.
o Working closely with users to ensure the project meets business needs.
o Definition and management of the User Acceptance Testing program.
(III) NETWORK, SYSTEMS & CAD ADMINISTRATOR (PART TIME)
Al-Habib Investment Company, Riyadh, Saudi Arabia
Sept ’97 – Sept ’99
Key Accountabilities:
Built and managed Information Systems, Technical Support, AutoCAD, Archiving departmental data of this firm. Oversaw computer operations. Trained a team to provide support to users. Coordinated between engineering design teams and supervised CAD team.
Project Handled:
1. Project Title: ON-Shore project in Riyadh, Saudi Arabia for Dr Sulaiman Al-Habib Medical Centre. Implementation of IT setup in terms of Software, Hardware and Integration.
Duration: 6 months
Role: Project Engineer
Responsibilities:
o Worked as technical supervisor for portion of work.
o Reviewed project objectives, project proposals and plans.
o Helped project manager identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.
o Confirmed performance by conducting tests.
o Maintained project schedule by monitoring project progress; coordinating activities.
o Reviewing design, specifications, and plan and schedule changes.
o Prepared project status reports by collecting, analyzing, and summarizing information and trends.
(IV) NETWORK, SYSTEMS AND CAD ADMINISTRATOR
Rashid Engineering, Riyadh, Saudi Arabia
Jun’97 – May’00
Key Accountabilities:
Built and managed Information Systems, Technical Support, AutoCAD support, Vectoring sepia engineering prints to eFormat and Archiving historical and departmental data of this firm. Supervised staff, oversaw computer operations. Saved and reduced costs by improving manpower scheduling. Developed and trained a CAD team to provide support to a culturally diverse customer base.
Key Achievements:
Established networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
Maximized network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
Secured network system by establishing and enforcing policies; defining and monitoring access.
Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Accomplished information systems and organization mission by completing related results as needed.
Reporting network operational status by gathering, prioritizing information; managing project.
Project Handled:
1. Project Title: ON-Shore project in Riyadh, Saudi Arabia for Rashid Engineering. Implementation of IT infrastructure, large format plotters/printers/scanners, vectorization of sepia engineering prints to eFormat and archiving.
Duration: 9 months
Role: Project Manager
Responsibilities:
o Determine project staffing needs with Design Engineer.
o Supervised project staff. Delegate technical supervision for portion of work
o Developed project objectives by reviewing project proposals and plans; conferring with management.
o Determined project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.
o Determined project specifications by studying organization’s requirements and performance standards; completing technical studies; preparing cost estimates.
o Confirmed performance by conducting tests.
o Maintained project schedule by monitoring project progress; coordinating activities; resolving problems.
o Controlled project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
o Prepared project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.
o Maintained project data by using computer programs; entering and backing up data.
(V) NETWORK AND CAD ENGINEER
Saudi Binladin Group, Riyadh, Saudi Arabia
Oct’94 – Jun’97
Key Accountabilities:
Establish and maintain network performance by building net configurations and connections; troubleshooting network problems.
Worked with design engineer’s teams to develop detailed project layouts.
Analyzed, design and build business/technical solutions that deliver the client’s goal.
Responsible to create detailed design documentation and as built drawings.
Estimated time and costs required to complete project.
Coded and tested CAD software to reduce drafting time.
Created drawings in both 2 and 3-dimensional form.
Design floor plans, elevations, and realistic renderings with the help of CAD software.
Responsible to supervise designs for Power Plant including Cvil, Mechanical, Electrical and Instrumentation layouts.
Supervise assistant drafters and other workers involved in the project design.
(VI) PROJECT ENGINEER & BRANCH MANAGER
Nagarjuna Jiyo Marines Ltd, Chennai/Nellore, India
Feb’94 – Sept ’94
Key Accountabilities:
Responsible for the administration and efficient daily operation of a full service branch office, including operations, customer service, and security and safety in accordance with the project’s objectives.
Responsible to determine Cold Storage project staffing needs.
Supervise project staff. Delegate technical supervision for portion of work
Developed project objectives by reviewing project proposals and plans; conferring with management.
Determined project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.
Determined project specifications by studying organization’s requirements, performance standards, completing technical studies; preparing cost estimates.
Maintained project schedule by monitoring project progress; coordinating activities; resolving problems.
Prepared project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.
(VII) UTILITY ENGINEER
Zuhair Fayez and Associates, Tabuk, Saudi Arabia
Feb’92 – Jan’94
Key Accountabilities:
Responsible to inspect and record underground utilities like pipelines of potable water, sewerage & sewage and above ground utilities like infrastructure of Airbase project.
Collected data transferred to the CAD layouts for analysis and modifications.
(VIII) RESIDENT ENGINEER
Civil Engineering Enterprises, Chennai, India
May’90 – Jan’92
Key Accountabilities:
Supervised all activities of project and ensure compliance to all plans and specifications and identify all errors in plans and ensure optimal working of construction personnel.
Managed and maintained accurate field notes and maintain flow of technical information and prepared comprehensive assessment reports for all buildings like independent houses and apartments.
Oversee working of all engineering personnel and inspect all materials and assist to resolve all construction process and recommend improvement to all construction activities and ensure compliance to specifications and construction schedule and prepare all progress reports.
Evaluate all improvement operations and ensure availability of all resources and coordinate with customer to prepare all outage schedules and provide recommendation for all repair work and ensure compliance to all timeframe.
Resolved all customer questions within required timeframe and provide assistance to all customers and monitor all proactive activities.
Leading a multidisciplinary team of engineers and inspectors in varying fields of expertise (civil, mechanical, electrical, and architectural)
Monitoring and coordinating all contractors’ activities for assigned area
Monitoring material procurement and deliveries to ensure timeliness in support of construction activities and schedule within the assigned discipline. Ensuring that materials received meet specifications and established standards of quality.
Supervising the construction engineering work and provide technical expertise for one or more of the construction engineering disciplines, as well as survey personnel
Ensuring that tests and inspections are performed, witnessed, and documented in accordance with approved procedures
Ensure that personnel of the assigned group engage in safe work practices in compliance with site-specific safety procedures and industry standards
Establishing and maintaining liaison with the discipline design engineering staff
Reviewing and interpreting discipline design drawings and specifications to ensure current revision level and correct technical execution of the work.
Initiating and maintaining records, back-charge procedures, progress reports, etc., as required.
Organizing the data for the final project turnover and report.
Interfaces with the client and upper-level management.
Qualifications
MBA in Information Systems from Sikkim Manipal University 2008 – 2010
PGDCA (Post Graduate Diploma in Computer Applications) 1994 – 1995
Diploma in AutoCAD 1990 – 1991
Bachelor of Engineering, Madras University, India 1986 – 1990
Certifications
PRINCE2® Foundation & Practitioner Certificate in Project Management
ITIL® Foundation Certificate in IT Service Management
Microsoft Certified Professional (MCP)
Microsoft® Certified Technology Specialist (MCTS)
Windows Server 2008 Active Directory, Configuring
Windows Server 2008 Network Infrastructure, Configuring
Windows Server 2008 Applications Infrastructure, Configuring
Windows 7 Configuration
Microsoft® Certified IT Professional (MCITP)
Windows Server 2008, Enterprise Administrator
Microsoft® Specialist (MS)
Dynamics GP 2013 Installation & Configuration
Memberships
Saudi Council of Engineers (SCE) since 2011, KSA
Member of Project Management Institute (PMI), USA
Member of Institution of Engineering and Technology (MIET), UK
BCS Professional Membership (MBCS), The Chartered Institute of IT, UK
