Profile
An experienced product management and marketing manager within the mobile services and solutions space with a strong technical background. 8+ years of experience in the mobile & telecommunications market with a proven and extensive track record of successful delivery in:
-Product management,
-Operational support,
-Pre-sales,
-Technical account management
-Marketing.
Qualifications
Bachelors In ENGG. (Electronics & Communication), 2007
UTTAR PRADESH TECHNICAL UNIVERSITY LUCKNOW, INDIA 1993 – 1997
Skills
• Driven Business, knowing and having what it takes to turn concepts or visions into solid business objectives and meaningful products or services. A proven track record in product management covering both enterprise and consumer propositions in the mobile space.
• Commercially Astute, extensive experience in business case development, partner selection, contract negotiation, product and solution ownership with experience of tier 1 carriers and organizations
• Technical and In Depth Understanding of 2, 2.5 and 3G mobile networks, M2M , MDM, complimentary wireless IP technologies and services, brought about by extensive experience
PROVEN EXPERTISE
Product Management Mobile Applications Business development Partner/ Vendor ManagementMDM Product Innovation Machine to Machine
Career Summary
Product Manager, Enterprise
Bharti Airtel Ltd – Gurgaon
(Apr 2011 – till present)
Reporting to: Product Head
Responsibilities:
Maximize revenue market share for all mobile products , solutions owned and services to be offered across all industry verticals identified
Produced full product propositions and definitions including market requirements documentation, individual business cases and detailed technical requirements documents for each and every roadmap item.
Management of the VAS roadmap in B2B segment and go to market strategy including key customer selection, market intelligence and engagement.
Build long term relationship with customer and ensuring reduce customer churn across all mobile product lines.
Setting up and institutionalizing the processes around MO-VAS product, solution, services rollout
Introduce innovative products to enhance both customer experience and sales ensure all the distribution element like delivery , pricing , product availability
Shrinking Product life cycle and product innovation @ the pace of technology development.
Maintaining a product lifecycle and hygiene, ensuring customer satisfaction
Deputy Manager- New Product Development
Tata Teleservices – New Delhi
(July’10 – Apr’11) Reported to: Associate Vice-President, New product Development
Responsibilities:
New Product Development on mobile and online platforms from scoping, product design, planning, implementation and management.
Creating business requirement documents for In-house or vendor development teams.
Responsible for Product Management across Tata DOCOMO (GSM), Tata Indicom (CDMA) & Tata Photon (Web & Mobile) platforms.
Responsible for roll out of New Products across Data, SMS, USSD & Web platforms from ideation to launch, Market definition, Product identification, Pricing, Vendor Evaluation & Go-To-Market strategy.
Evaluation & introduction of new and emerging spaces in mobile VAS.
Validate Proof of Concepts through pilots that enable learning with practical use of resources.
Platform and Billing integration for all new services. Coordinating with technology team and the respective partners.
Business Consultant
IBM India Private Ltd – Gurgaon
(July’08 to Jul’10)
Reported to: Project Lead- Vice President
Responsibilities:
Responsible for deployment Content gateway in Service delivery platform (SDP).
Handling the system integration of services (SMS/ Gateways, Portal, Digital Rights Management, Content Management System, WAP Gateway, SMSC, Tran Coder, Charging Gateways and C.R.B.T) as per the defined architecture and call flows.
Requirement gathering from the client & getting developed by development team.
Looking after the product specialization and quality assurance operations.
Coordinating SDP UAT with Clients Technical, RAD and Business teams.
Assistant Manager
Real Networks Private Ltd- Gurgaon
(June ‘07 to Jul’08)
Reported to HOD
Responsibilities
Based on the needs of client, getting WAP portal developed by CMS owner for Airtel Live.
Product UAT & clearance from RAD before launch.
Designing plans for the engineering of new services as per the client’s requirement
