PROFESSIONAL WORKING EXPERIENCE:
GHP BUILDCON PVT LTD
Working as General Manager – Admin & Marketing, 1st Nov 2013 18th Oct 2014
Job Responsibilities
• plan, organise, direct, control and coordinate the overall administration of organisations.
• providing high level administrative, strategic planning and operational support, research and advice to senior management on administrative matters such as staff management, financial planning, facility management and information services
• developing and managing the organisation’s administrative, financial, physical and staff resources
• analysing complex resource management issues and initiatives that affect the organisation, and preparing associated reports, correspondence and submissions
• leading, managing and developing administrative staff to ensure smooth business operations and the provision of accurate and timely information
• taking care of sales and marketing department, handling bookings and after sale procedures.
KOTAK MAHINDRA BANK LTD
Worked as Branch Relationship Manager – Paschim Vihar Branch, 7th January 2010 – 31st Oct 2013
Job Responsibilities
• Acquiring new customers (HNI and Non- HNI Base)
• To identify their needs and suggesting suitable financial aids to strengthen their money management where the main focuses on providing Wealth Management and not only Insurance sales. Also developing good relationship with the customers as well identifies their needs and suggesting them to invest in market in form of mutual funds, ULIPS, equity, insurance, etc.
• Meet the desired targets every month but not at the cost of quality customer service.
ICICI PRUDENTIAL LIFE INDURANCE CO LTD (INDIA)
Worked as Agency Manager – Priority Circle, 1st June 2009 – 31st Dec 2009
Job Responsibilities
• Recruit, train and develop group of HNI agents/advisors.
• Handle and motivate the team to help sell life insurance products.
• To cater to the HNI customer base where the main focuses on providing Wealth Management and not only Insurance sales. Also developing good relationship with the customers as well identifies their needs and suggesting them to invest in market in form of mutual funds, ULIPS, equity, insurance, etc.
• Meet the desired targets every month but not at the cost of quality customer service.
HSBC (INDIA)
Worked as Assistant Sales Manager – Premier Banking ( Liabilities), 16th June 2008 – Feb 2009
Job Responsibilities
• Acquiring new HNI customers.
• To develop good relationship with the customers to bring in huge fixed deposits as well identify their needs and suggesting them to invest in market in form of mutual funds, equity, insurance, etc.
• Meet the desired targets every month but not at the cost of quality customer service.
COMMERCIAL BANK OF DUBAI (U.A.E)
Worked as a Mortgage Advisor, August 2007- Jan 2008.
Job Responsibilities
• To assist clients in managing their personal finance i.e. home loans from the approved developers.
• To maintain relationship with the developers as well as the real estate agents to get business for the bank.
• Meet the desired targets every month but not at the cost of quality customer service.
ABN AMRO BANK (U.A.E)
Worked as a Assistant Team leader – Credit Card, April 2006-July 2007.
Job Responsibilities
• To assist individuals and corporate clients in managing their personal finance i.e. credit card as well as personal loans.
• To identify their needs and suggesting suitable financial aids to strengthen their money management.
• Thus generating relationship with the bank for the corporate clients by opening payroll accounts with them.
• Meet the desired targets every month but not at the cost of quality customer service.
• Mentoring new team members and new hires in training batches.
CONVERGYS INDIA SERVICES PVT. LTD. (INDIA)
Worked as a Sr. Customer Care Officer in Citibank – NRI, an inbound sales
Process, Aug 2004 – April 2006.
Job Responsibilities
• To assist customers in managing their personal finance (credit cards).
• To identify their needs and suggesting suitable financial aids to strengthen their money management.
• Thus generate sales of financial products like insurances and loans for the company.
• Meet the desired targets like SPH, CSAT but not at the cost of quality customer service.
• Acting as a backup TL, taking care of daily sales figure, TKS and TCS.
• Mentoring new team members and new hires in training batches.
KOTAK MAHINDRA PRIMUS LTD.(INDIA)
Worked as an Assistant to Relationship Manager. Feb 2003 – Aug 2004
Job Responsibilities
To handle couple of car dealership of Maruti for generating good amount of profitable business for bank and to maintain healthy relationship between both of them.
BAS ENGINEERING PVT. LTD.(INDIA)
Worked with Bas Engineering Pvt Ltd. (Ring Road Honda) an authorized dealership of Honda City cars as a Sr. Finance Consultant. Dealing with all multinational banks. April 2000 – Jan 2003
Job Responsibilities
• As in car finance my main responsibilities are to generate good and profitable business in car finance for my company.
• To train and to bring the best out of sales team regarding finance.
• To handle all the finance cases from collecting documents to get approval from the bank & to get the loan disbursed.
EDUCATIONAL QUALIFICATIONS:
B.Com (H) from Utkal University (Bhubaneswar) in 1999.
Passed Senior Secondary School (CBSE) in the year 1996.
ADDITIONAL QUALIFICATIONS:
IRDA Certified
AMFI Certified
NSDL Certified.
