Profile
A resourceful Business Consultant with strong analytical and problem solving skills emanating from an engineering background
4 years of experience within various project environments specialising in within process, technology, business strategy and decision support
Experience with a Big 4 Audit Firm and niche IT Business Consulting
Industry experience includes:
o Banking and Capital Markets
o Rail and Freight and Transportation
o Automotive
o Government
o FMCG (Fast moving consumer goods)
Extensive end-to-end knowledge within process design, architecture, analysis, governance and implementation
Complete understanding and experience in IBM BPM, Six Sigma and lean processes
Enterprise and Business Architecture experience
Understanding coding and programming languages (R and lingo)
Involved in various IT Agile projects performing business analysis activities
Recently involved in the implementation of a new process architecture and methodology at a major financial service firm
Implemented new Business Process Architecture based on COBIT at a government institution
Recently hasimplemented MDM (Master Data Management) process governance framework at a financial services firm
Education & Qualifications
Bachelor of Engineering (Honours) Industrial, University of Pretoria, Cum Laude
Majors include: Operations Research, Supply chain design, SCOR, Design and analysis of experiments, Business Engineering, Quality Management, Research and Methodology and Project management
Bachelor of Engineering (Industrial) Merit (73%), University of Pretoria 2008-2011
Final year project: Development of a framework for business process outsourcing (passed with distinction)
Matrix, Cornerstone College, Pretoria 2007
IGCSE, Lilongwe private school, Malawi 2005
Professional Development
Johns Hopkins Data Science Specialization, 2016
Six Sigma Green Belt Certified (SSGBC), 2KO International, 2014
Achievements
Publications: The 3 Ps that will Make your Business Succeed, (People, process and productivity): Entrepreneur Magazine, 2015. Available Online: http://www.entrepreneurmag.co.za/
Einstein Award Winner at Ovations Technology Group 2015: Company most prestigious award for outstanding performance
National Champion(s) of the supply chain global competition “The Fresh Connection” –Represented EY Global and South Africa at the TFC 2013 Global Finals in Istanbul, Turkey. The EY team ended in 6th place out of 300+ companies and universities from across the globe that competed in the 2013 TFC supply chain challenge
Performance Recognition; Received 2 EY coins from colleagues (including senior managers) as recognition for excellent performance during engagements and building the company brand. Obtained a top rating of 5 as an Associate 3, illustrating the highest performance appraisal amongst her peer group
Nominated Candidate for the Scholar Laureate Program: Based on academic performance
Member of the Golden Key International Honors Society, where membership is by invitation only. Students that are within 15% top student in the faculty are invited and receive member benefits which nclude networking and scholarships
SA Women in Engineering Fellowship 2010; SaWomeng has an annual conference each year in which top female engineering students in South Africa are selected to attend. Students then become part of Sawomeng@ network and alumni
Skills Summary
Business Architecture Design (In house TOGAF Training)
Business Analysis (product specifications, system requirements gathering and documentation)
Process Architecture Design
Process methodology and governance design and implementation
BPM workflow design
Process engineering
Six Sigma (Green belt) and lean process design
Process and data and system modelling
R Programming
eEPC
BPMN
ARIS
Visio
Business strategy formulation
Career History
Ovations Technology Group,
2015-present,
Senior Consultant
Forms part of the BO (Business Optimisation) service line
Summary of completed projects and duties performed:
Client Name: The Johannesburg Stock Exchange (JSE) – present (ITaC Business Transformation Project)
Business Process Management
Identified and assessed core business processes within the JSE (client on-boarding, instrument on-boarding, Trading and various post trade processes)
Delivered quick win business optimisation projects for implementation to the IT teams
Defined the future state organisational needs, with respect to process, organisation and systems
Held and lead visioning and as-is process discovery workshop
Held and presented business process change management workshops
Process and Business Architecture
Work with the business and business analysts to continually update the process methodology and governance
Serve as the review point for all Business Requirements Specifications (BRS) documents to ensure solutions are architecturally aligned and efficient use of existing assets.
Collaborate with data architecture and applications architecture to align governance between teams as well as to ensure alignment of the enterprise wide architecture meta model.
Ensure development of the business process model to a level 2 detail that correctly reflects the JSE from a process view point. Vet this with various architectures as well and General Management.
Building of the SPARX Enterprise Architecture process repository
Conduct impacts analysis from a process view for all new solutions as well as products and provide guidance to projects as to possible risks and impacts on the business.
Developed an enterprise process model that reflects the value chains within the business.
Communicate the model with senior management and business analysts to ensure the model correctly reflects the business
Master Data Management
Workflow design for the management of client data quality BAU activities
Formed part of the MDM agile project delivery team. Collaborated with, developers, data architects, solutions architects to review documented functional systems requirements for the info matica tool for testing
Delivered the MDM JSE governance process framework
Designed the MDM governance process and data dictionary repository for the management of new enterprise data definitions to ensure that the JSE’s data elements have data governance definitions and usage standards
Client Name: The Mpumalanga Gambling Board Process Discovery Project – Process discovery and optimisation
Identified, modelled and assessed the core business process performed within MGB by three departments, Investigations and Licencing, Gambling Control and Gambling Audit.
Defined value chains within each Department
Defined the as-is business processes for each department
Defined the future state organisational needs, with respect to process, organisation and systems
Performed a Gap analysis
Designed To-Be business model and detailed processes
Held and lead visioning and as-is process discovery workshops
Ernst and young,
2012-2015,
Senior Associate – Performance Improvement division
Formed part of the “Financial Service: Innovation, Customer and Operations” sub-service line, is also largely involved in the “Supply Chain and Operations” , “IT advisory” and “Strategic Direction” sub-service lines, all forming part of the Performance Improvement service line within the EY Advisory division.
Summary of completed projects and duties performed:
Client Name: Transnet Engineering
Business Intelligence
Played an active role in the development and roll out of The Africa Business Strategy for the largest Rail Transportation Company in South Africa. Was responsible for the collection of business insights in 18 African states. This involved desktop research as well as engaging with industry experts and Government officials in the shortlisted countries.
Was responsible for producing one of the key deliverables; a database containing over 1000 entities of information that was uploaded onto the clients Business Intelligence software to assist the organisation with their “doing business in Africa” growth initiatives.
Client Name: National Skills Fund
Public Entity Transformation
The objective of the project was to provide assistance to the National Skills Fund – (“NSF”) to transform into a fully-fledged Schedule 3A Public Entity.
Responsibilities included: Defining the as-is business model, gathering business requirement, communicating and improving the key requirements, principles and models that describe the NSF’s future state, setting up the enterprise architecture model in ARIS BPM software.
Client Name: UK Trade and Investment
Public Procurement Africa, UKIT
Conducted a detailed maturity assessment of the public procumbent system around the dimensions of technology and business processes. This was performed in the following Sub Saharan African countries: Angola, Namibia, Botswana and South Africa.
Responsibilities included data collection exercises and gap analysis that involved travelling into the countries and holding interviews with Government officials.
Presenting recommendation for system and process improvements to the British High Commission
Assisting the British High Commission to prioritise perspective development projects
Client Name: Standard bank, Nedbank and MMI Holdings
Process Optimization and Business Transformation
Was actively involved in a process optimization project for one of the four major banks.
Responsibilities included the analysis and documentation of the as-is process and the design of the to-be.
Performed work studies and requirements gathering exercises in order to assist with development of a BRS (Business requirements specification) document for a self-registration portal (a web based application).
Client Name: The National Treasury South Africa, South African Nursing Council
Process analysis
Designed the enterprise architect model using the COBIT framework for the South African Nursing Council
Linked optimised business new business processes to the enterprise model.
Documented policies and standard operating procedures to be used by national departments in the planning and risk management processes.
Client name: Kellogg’s South Africa
Project Management
Provided project management support for the 29 Kellogg’s continuous improvement initiatives.
Activities included: development of project charters and project plan, the tracking of project progress, production of daily status reports and weekly dashboard reporting.
Client Name: Toyota South Africa
Warehouse process review and inventory analysis
Successfully performed a process review for one of the major automotive manufactures.
Responsibilities involved analysing the end to end process of warehouse operations (receiving, dispatch, inventory management). The objective of the engagement was to identify process inefficiencies, gaps and variances, develop and present recommendations as well as the benchmarking of order fulfilment best practices.
Software Knowledge
Data analytics using Tableau
Process modelling with IBM Blueworks live
Business process mapping with BPMN/Aris (Business process modelling notion)
Enterprise modelling with the use of modelling tools and simulation software software such as Ms Visio, Bizagi, Lingo, simo, Arena, SPARXS Enterprise Architecture
Quality assurance techniques, e.g. application of statistical process control techniques, control chart
Project management activities; project planning, organising and control, scheduling and network planning, resource allocation and work division
Computer literacy: Ms Word, Ms Excel, Ms Power point, Ms Outlook, Ms Visio, Lingo08, octave 0.6, solid works, Ms Access, Bizagi business modelling tool, Arena simulation software, R Studio
Volunteer Work
Fund raising committee member for Outreach Club 2006-2007
Senior mentor, University of Pretoria
University open day Volunteer
Group leader for the engineering week hosted for high school students
Junior Tukkiee at the University of Pretoria (empowerment society for high school students who wish to enroll at the university of Pretoria)
Was involved in raising funds for Reach for dream foundation
References
Available on request
