SKILLS
Campaign development
Competitive and strategic planning
Budgeting and forecasting
Persuasive
Team player
Public relations
Organized
A natural leader
Social and new media
PROFESSIONAL EXPERIENCE
08/2014 TO 07/2015
AGENT LIAISON OFFICER
KAPLAN INTERNATIONAL COLLEGES (Kaplan Internation Colleges Abuja, Nigerian Office)
Arranged marketing awareness events and creating a steady inflow of enquiries for all colleges.
Came up with promotional activities within and outside Nigeria as advised by the Regional Director.
Showcased excellent customer service skills and a thorough understanding of the UK & USA higher education system to applicants and key contacts-i.e.schools, parents.
Provided advice and guidance on study options available at Kaplan.
Maximized conversion rates from enquiry stage to final enrollment.
Managed all aspects of application process – including follow-up and conversions, providing dedicated support to all enquirers and offer-holders.
Provided visa counselling to applicants.
Provided advice and guidance for payment of tuition fee to Kaplan College.
Helped to increase the number of qualified and quality Nigerian students registering at colleges.
Organized interactive activities with applicants to showcase the benefits of Kaplan colleges e.g.offer holders party, deposit holders party.
Organized all delegate visits to the Nigeria office
Ensured meeting general office target.
Developed relationships with key contacts and agents in Nigeria.
Managed agents/ students relationship with regular agent visits.
Followed up on commission payments for agents
Managed agent/student data Admission.
Analysed applications, assessing their eligibility and issuing offer letters Issue applicants visa documentation (CAS) and pre-arrival information.
Ensured timely and accurate inputting of enquiry and applicant data on the relevant databases and maintenance of office records.
Followed up on enquiries on applications through effective and timely implementation of the customer communication plan.
Liaised with country offices and recruitment agents on student applications/admissions.
Worked with the Director and the sales team on conversion activities.
Provided updates on Academic admissions Efficient. courteous and timely processing of applications at all. stages from first enquiry through to enrollment.
Ensured timely application processing Support team. members towards the achievement of overall target.
Provided appropriate counseling to prospective applicants on suitable courses and study options at the University/College PFL Abuja,Nigerian Office (10 Gimbiya, Garki AbujaSubmitted weekly/monthly branch report to the Senior Branch.
Worked closely with the various departments of the branch; Counseling unit, CS unit, Front Desk as well as the in-house.
Recruited and converted students into partner schools in the UK. -Followed up students after school visits and exhibition.
Provided PTE support to Kaplan applicants and all enquirers.
Provided free English lessons for Kaplan and Partner students.
Updated and kept data of students
Sold vouchers and text books via agents.
02/2013 TO 06/2013
PFL EDUCATION INTERNATIONAL – PFL Abuja,Nigerian Office
REGIONAL MARKETING EXECUTIVE
Carried out recruitment activities in cities where a PFL office did not exist.
PFL represented.
Provided a comprehensive support service to applicants during the application and placement process.
Assisted with developing new strategic recruitment activities through gathering market intelligence.
Liaised with other branches within the company to provide a region-wide service for partners.
Achieved agreed targets within budget
Assisted University delegates on recruitment visits outside PFL office
04/2011 TO 06/2013
PFL EDUCATION INTERNATIONAL – PFL Abuja,Nigerian Office
BRANCH MANAGER
Ensured allocated revenue targets and visa targets for branch are achieved.
Ensured that all equipment is in proper working condition so that performance will not be affected.
Facilitated presentations in-house (i.e.Visa seminars) and to schools as a means of marketing reps to ensure service and revenue delivery.
Ensured compliance with company operational and HR regulations and processes.
Ensured compliance with company application procedures/ student guidelines at all times.
Advised staff on HR procedures and undertake annual appraisals with all staff.
Ensured that partner institution visits are ran appropriately.
General Office administration and management.
03/2010 TO 06/2013
PFL EDUCATION INTERNATIONAL – PFL Abuja,Nigerian Office (10 Gimbiya, Garki Abuja)
EDUCATIONAL COUNSELLING OFFICER
Assisted student in choosing schools of their choices.
Counseling students on UKBA visa application procedures.
Made follow up calls to all assigned students.
Conducted educational research.
Ensured that application forms were correctly filled.
Carried out career counseling to students.
Carried marketing activities.
12/2008 TO 03/2010
PFL EDUCATION INTERNATIONAL – PFL Abuja,Nigerian Office (10 Gimbiya, Garki Abuja
CLIENT SERVICE OFFICER
Picked up and dropped off delegates at the airport.
Made hotel reservations for delegates.
Booked appointment with schools and organizations for delegates. -Market and advertised school visits.
Organized presentations/seminars to students
Carried out marketing activities
QUALIFICATIONS
Bachelor of Arts in History (2006)
University of Ilorin, Ilorin, Nigeria
