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PROFESSIONAL EXPERIENCE |
| Sept 2014 – till now | IT Engineer for homeland security at ATS Group (Abu Dhabi)
Now handed over to Etimad Holding Managing the infrastructure of 2 Oil and Gas sites (blade server, VMware infrastructure, NetApp, Cisco UCS, Fortinet, Nextiva, Verint, optic fiber, radar, long range cameras and military surveillance equipment). Ensuring the delivery, maintenance and respect SLAs along with the local army entity CICPA. Deploy and improve IT system. Managing preventive and corrective plan and delegate task to hardware technicians team |
| May 2013 – Sept 2014 | Support Team Leader at Pearson VUE (Dubai)
Leading the customer support team for test centers (Middle East and Asia Pacific region). Control and define IT policies in compliance with best practice, standard and customer requirements (registration and admission regulations defined by client), network and security auditing to ensure to candidates an appropriate environment. Quality and project enhancement along with UK headquarter directives |
| Oct 2010 – Oct 2012 | IT Manager Middle East at the French Embassy (Abu Dhabi)
In charge of all the French Embassies in the middle east: Developing partnership, help-desk, training, budget management, System/Network/Security administration, reporting, backup management, relocation, project management |
| Sept 2008 – Aug 2010 | Technical Consultant at Sciforma (Paris)
System integrator on multi-tier architectures, technical auditing and training. Virtualization, benchmark, virtual machine all-in-one development, IT consulting, cloud platform for end users, administration and network projects |
| Sept 2007 – Jun 2008 | IT field technician at AXN (France)
Private and professional customers care and system integration |
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SKILLS AND TOOLS |
| Office automation software | Microsoft Office, Open Office, Lotus , Thunderbird, Chrome, Opera, Safari, IE, Sharepoint, Groove, One Note, Lync |
| Operating systems | Windows, Linux, MacOS, BSD |
| Server | J2EE Servers, CMS, VMware infrastructure, NAS server, SQL Servers |
| Language | Xml, Shell, Qbasic, batch, Html, Python |
| Database | Oracle 10g 11, Mysql 5, Postgresql 8.x, SQL Server 2005-2008 Standard & Express, Squirrel |
| Network | TCP/IP, SSH, telnet, SSL, SMTP, nfs, iscsi, JXplorer, Wireshark, architecture; IPSec |
| Administration system | Installation, settings processing, maintenance, supervision, documentation, update, backup process, GPO writing, reporting, Active Directory, DHCP, DNS |
| Others | VMware infrastructure, NetApp, Cisco UCS, Fortinet, Wireshark, PHP-MyAdmin, Dreamweaver, OpenLdap, IRC, RaspberryPi, CCTV, home automation |
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EDUCATION |
| 2015 | ITIL v3 Foundation Certificate in IT Service Management
ITIL Foundation 2011 & ISO 20000 |
| 2009 – 2010 | CNAM (Paris)
Certification : Technology client-server applications (evening lessons) |
| 2007 – 2009 | OFI ONE Institute, (Paris)
Higher National Diploma in IT management |
| 2006 | University of Poitiers (France)
Certification Cisco CCNA 1 and 2 |
| 2005 – 2007 | University of Poitiers
University Technology Diploma in Telecommunication and network |
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OTHERS INFORMATION |
| Associations | Member of APP3L (Linux and Open Source sensitization)
Member of Ubuntu France President of student association in 2008 |
| Sports and Hobbies | Extreme sports, Judo, Horse-riding, Scuba dive, Squash, Cinema, Music |
| Journey | Spain, Germany, UK, Austria, Sweden, Denmark, Italy, Switzerland, Belgium, Sri Lanka, Iran, Iraq, Kuwait, Oman, Qatar, Thailand, India, Laos, Cambodia, Saudi |
