Professional summary
An Infrastructure Manager with 16 Yrs. of experience in Infrastructure/ Datacenter/Security and Project Management.
IT Governance: Knowledge of Infrastructure management methodologies (ITIL Framework, ITSM) Quality Standards (ISO27001,22301).
Coordinate and work as technical interface across Functional Managers and Technical teams for executing concurrent projects.
Managed strategic relationships with key IT Suppliers/Technology Partners for various IT needs of the organization/s.
Professional Certification & Training
Microsoft Certified Solution Developer
Certified Ethical Hacker – EC Council
BSI ISMS (ISO 27001) Lead Auditor
ITIL V3 Concepts- Brain bench Certified
PMP Training Certification
Career Profile
Current: ITSM Practitioner- Freelancer since Nov’ 14
Provide Managed Services – Systems and Network Infrastructure and other IT Services.
Business Continuity Management- Plan and audit BIA, BCP/ DR Practices.
Successfully audited BCP and mitigate issues with DR Exercise for Qatar Islamic Bank, Doha, Qatar
Tentacle Technologies MSC Sdn Bhd., Malaysia as Infrastructure Manager (May ‘12 – Oct’14)
Responsible for the management of business support IT infrastructure/Datacenter operations, new implementation/rollout/additions and upgrade of hardware, software products and services.
Evaluate, Recommend and Manage procurement of products of all IT Infrastructure.
Managed IT Services with vendors/service providers; negotiated contracts and SLA; managed business relationships.
Project: Server Virtualization Migration (Celestica Electronics, Senai, Malaysia)
Manages day-to-day operational aspects of a project scope & track project milestones and deliverables
Manage stakeholders expectation, and provide regular status updates on project delivery
Perform review meetings with Key stakeholders & management on Project Progress both weekly and monthly updates.
Migrate & Manage Servers to Virtualization (VMware) & Upgrading to Sphere 5.
Perform a structured Change Management approach and methodology to implement actionable and targeted plans
PM Tools Used: Gantt Project, MS Office, MS Visio.
(July 2009 – Apr 2012)
Lead Consultant
Carmel InfoTech Solutions, India as
Provide Enterprise Security Solutions and Content Management. Designing Secure Network Solutions and Security Policy design for organizations & also carry out security compliance audit.
Conduct a Threat and Risk Assessment (TRA) on critical assets in order to evaluate risk including vulnerability assessments and penetration tests
Conduct policy and security architecture audits for finding security flaws in the system
Implemented VMware ESX 4.0 Servers, Vsphere 4.1 to provide multiple virtual hardware platforms.
Migrated obsolete hardware platforms to VMs via VCenter Converter
Deployed HA and FT on mission critical host VM’s
Projects Lead :
Information Systems Security Audit (Pride Technologies LLC, Chennai)
Implementation of MS Forefront Security & Virtualization (VMU,SALEM)
Threat Risk Assessment (Macrocomm Technologies Pvt Ltd, Chennai)
(Jul’08 – Jun’09)
Sr. Infrastructure Specialist
EDS International, Singapore
Emp: Talense Pte Ltd., Singapore. Project: SOEasy – (FM Services) Singapore Govt.
Lead a team of Infrastructure Engineers (Systems & Network) and Datacenter operations.
Planning, directing and coordinating activities of IT operations within Data Center.
Work in a team to implement the underlying processes supporting IT service management, such as Change, Incident & Problem management
Deployed information security compliance, according to ISO 27001 standards.
Deployed performance tuning and capacity planning- PRTG Monitoring Framework
Business Continuity management- involved in planning and executing Disaster Recovery Procedures. Managed an Enterprise Storage infrastructure (SAN & tape libraries (SUN&IBM) and upgraded Symantec Cross backup solution.
(Mar’06 to May ’08)
IT Infrastructure Analyst.
Public Utilities Board-Singapore
Emp: CPG Corporation, Singapore.
Ensure the smooth & secure operation of the Datacenter systems and services in order to safeguard the company’s IT infrastructure.
Implemented security & regulatory compliance (ISO17799) from IDA, audited and tracking of IT assets / services (hardware / software).
Managed multiple Technology Vendors, obtained timely delivery of services and equipment in accordance with requested schedules, available budget, and Service Level Agreements.
Migrated Wintel Servers to 2003 and Secured with Server Hardening and Access control.
Managed Backup Management (Veritas & Acrserve), Anti-Virus Management, Patch Management, Implemented Monitoring Framework on Servers and Network devices
Previous assignments:
Feb’01 – Feb ’06
Sr. Systems Engineer
Amekia Alliance Pte Ltd., Singapore
Sep’99 – Jan’01
Systems Engineer
Reputech Systems Pvt Ltd., India
Year 1992- 1999
Entrepreneur
Technomed Drugs and Pharmaceuticals, India
Education
1988
B.Sc.
Madras University, India
1990
M.Sc.
Annamalai University, India
Language
English
Tamil
Telegu
