Profile
Advanced experience in IT infrastructure planning, Designing, Performance Monitoring and Development.
Excel at providing comprehensive secure IT/Network design and full lifecycle program management.
A results-driven IT Professional with extensive experience in the administration of information systems.
High level technical analyst specialized in LANs and WANs, Firewalls, IPS Devices and Windows Servers.
Developing and reviewing technical documents including HLD, LLD, RCA, SIP, NIP, POC and NRFU.
Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools.
Creative problem solving abilities under pressure.
Hands-on deployment in hardcore Network & Network Security Infrastructures.
Managing and operating multi-vendor Network security infrastructure and project deployment.
Design, installation, configuration, administration/optimization and troubleshooting of LAN/WAN infrastructure and Security using various vendor products.
Strong competence of routing and switching technologies and protocols including TCP/IP, VLAN, STP, VRRP, CDP, LLDP, VTP, DTP, vPC, Enhanced vPC, VPC+, Fabric Path, BGP, EIGRP, OSPF, MPLS, RIP, PBR and PfR.
Extensive knowledge in VOIP / IP Telephony and CUCM, CME, CUC, CUPS, Gateway (H.323 and MGCP) and SRST.
Proficient in All kind of NAT & VPN in Cisco, Fortigate and Checkpoint Devices.
Wide knowledge of Cisco Virtualization/ Cisco UCS products and End user computing software products.
Ability to work in fast-paced and dynamic environments with limited or no supervision.
Strong attention to detail with excellent time management and organization skills.
Core Technical Expertise
Devices/Tools:
Routers: Cisco ASR1000 Series, 7600,7200, 3800,2900, 2800, 2600, 1800, and 1700
Switches: Nexus 7K/5K/2K,N1K, Cat-6500, 4500, 3750/3560,2950/2960
Security: Cisco ASA, IPS, FWSM, IDSM,VPN Concentrator, ACE, ISE ,MARS, NAC, VSG, Bluecoat Proxy, Big IP F5, Fortigate, Checkpoint, Palo Alto Firewall, Tipping Point IPS, Source Fire IPS, IronPort and Symantec Messaging Gateway
Storage: Cisco MDS 9000 Multilayer Series, Directors and Fabric Switches, FCP, FCIP, FCoE, iSCSI
Routing: OSPF, IS-IS, EIGRP, RIP, BGP, Policy-routing, redistribution, Advanced Filtering, PfR and MPLS
Switching, Bridging and MPLS: VLAN, PVLAN, Inter-VLAN-routing, Ether Channel, VTP, MST, PVST+, STP, RSPAN,802.1x, MPLS-VRF, MPLS-VPN, MPLS-TE, MP-BGP, PE-CE Routing, RSVP, Inter-AS topologies,
WAN Optimization: Packeteer, Cisco WAAS, Riverbed, Fortigate
QoS: CQ, PQ, WFQ, CBWFQ, WRR, SRR, RED, WRED, NBAR
UCS/Virtualization: UCS B/C and 6200 Series FI, VMWare, ESXi, Hyper-V, VCenter, Red Hat V 3.1, HP VC
Network Mgmt: Cisco NAM, MRTG, PRTG, Solarwinds, Manage Engine OPs Manager, Whats up Gold, WireShark
Operating system: Windows 2000 Professional, Windows XP, Windows 7 and Windows 10.
Server Operating System: Windows NT, 2000, 2003, 2008, 2012 Red Hat Enterprise Linux 6, Ubundu 13.10
VOIP / IP Telephony: Cisco CUCM 9.0/10.5 and CME 10.5, Unity 10.5, IM & Presence Server 10.5 UCCX 10.5, VCS Express way 8.2.2, InformaCast Paging, Attendant Console, Prime Collaboration, H.323, SCCP, SIP and MGCP
Professional Certifications
Cisco Certified Internetwork Expert Collaboration (CCIE) written exam Passed.
Cisco Certified Internetwork Expert R&S (CCIE) written exam Passed (Lab Attempted).
Cisco Certified Network Professional Security (CCNPS) Certification.
Cisco Certified Security Professional (CCSP) Certification.
Cisco Certified Network Professional (CCNP) Certification.
Cisco Certified Inter Network Professional (CCIP) Certification.
Cisco Certified Design Professional (CCDP) Certification.
Fortinet Certified Network Security Administrator (FCNSA) Certification.
Red Hat Certified Virtualization Administrator (RHCVA) Certification.
Red Hat Certified Engineer (RHCE) Certification.
Red Hat Certified System Administrator (RHCSA) Certification.
Microsoft Certified Systems Engineer (MCSE 2000) Certification.
Microsoft Certified Database Administrator (MCDBA 2000) Certification.
Microsoft Certified Systems Administrator (MCSA 2000) Certification.
Information Technology Infrastructure Library (ITIL v3 Foundation) Certification.
Professional Experience
Al Hiba IT Services LLC Dubai, UAE
Senior Network & Security Consultant (Free Lance Consultant)
Feb 2015 – Jan 2016
Planning, Designing and Implementing of IT Systems and Networks as per client requirements.
Planning, Designing and Implementing of IP Telephony / Collaboration infrastructure.
Documentation, Knowledge transfer and training sessions of the technologies deployed in the environment.
Emirates Net Systems LLC Abu Dhabi, UAE
Senior Network & Security Engineer
Oct 2014 – Feb 2015
Deputed in the major deployment of Government Organization in Al Ain as a Resident Engineer.
Planning, Designing, Implementing and Administering of Security infrastructure.
Planning, Designing, Implementing and Administering of IP Telephony / Collaboration infrastructure.
Administration of LAN and WLAN.
Active Directory 2012 and Exchange 2013 Administration.
Involved in preparing the environment for ISO 27001:2013 Information Security Management Program.
Deloitte & Touché Abu Dhabi, UAE
Senior Engineer, Network Consulting (Free Lance Consultant)
May 2014 – Jul 2014
Deputed in the major deployment of Government Organization in Abu Dhabi as a Resident Engineer.
Configuration of overall infrastructure including, routing/switching, security and virtualization.
Configuration of Hyper-V, Microsoft Exchange, Messaging Gateway, IP Telephony and Wireless Network.
Knowledge transfer and training sessions of the technologies deployed in the environment
Etihad Airways Abu Dhabi, UAE
Have Held Various Positions within Etihad Airways; including Manager IT Network, Senior Network Analyst and Network Engineer. Key achievements are: –
Designing the Data Center Infrastructure for private cloud computing.
Designing and implementation of EDGE Layer security for the organization.
Migration of the Data Center from physical to physical environment.
Migration of the Data Center from physical to virtualized environment.
Migration of the GDS System from Lufthansa to Amadeus.
Migration of the GDS System from Amadeus to Sabre.
Migration of SITETEX and Type B Messaging from Lufthansa to Amadeus, Amadeus to ARINC, ARINC to SITATEX.
Etihad Airways Abu Dhabi, UAE
Network Engineer, Data Center Design and Implementation
Mar 2012 – Sep 2013
Designing the IT Infrastructure which consists of 3 Data Centers across the world.
Data Center deployment according to the design of Cisco Data Center 3.0 and DCI.
Designing, implementing and managing Edge Layer Security with various vendor products.
Coordinating with vendors & project managers to finalize on Network architecture and works with project teams to help implement Internal Systems.
Designing the Physical layout of the Data Center with the concerns of Space, Power and Cooling requirements.
Designing the VLANs, IP Scheme, IP routing, QoS policies.
Configuration of overall infrastructure, including, routing/switching, security and virtualization.
Organizing and Controlling the Documents and Diagrams related to IT Network Infrastructure.
Transferring knowledge and conducting training sessions in technologies deployed and running in the environment.
Sorting out Operational issues on day to day basis.
Etihad Airways Abu Dhabi, UAE
Manager – IT Networks
Mar 2009 – Mar 2012
Mentoring the new joiners in the IT Network and System Team.
Managing the project from Network & Systems perspective.
Managing and operating the overall network and security infrastructure of the company.
Designing and implementing corporate network architecture including IP and Security solutions.
Designing the VLANs, IP Scheme, IP routing, QoS policies.
Organizing and Controlling the Documents and Diagrams related to IT Network Infrastructure.
Managing the Edge Layer and Remote access (VPN) infrastructure which includes Cisco ASA Firewall, Big IP F5 Load Balancers and Tipping Point IPS.
Coordinating with vendors & project managers to finalize on Network architecture and Works with project teams to help implement Internal Systems.
Builds and maintains vendor relationships and manages the purchase of hardware and software products.
Technical responsibilities/duties same as Senior Network Analyst as mentioned below.
Etihad Airways Abu Dhabi, UAE
Senior Network Analyst
Oct 2005 – Mar 2009
Planning, Designing and implementing of VLANs, IP Scheme, Sub netting and Variable length Subnet mask.
Responding to the needs and questions of clients concerning their access to resources on the network.
Planning, organizing and managing overall operations of the organization’s remote office IT Systems to ensure the stable operation of the IT infrastructure.
Planning, Installing, Configuring, Troubleshooting, Maintaining and monitoring Cisco Routers, Switches and WAN Optimizer devices throughout ETIHAD network.
Planning, Designing, implementing and troubleshooting of IPSEC VPN for Remote access.
Planning, Designing, implementing of the EDGE Layer Network with Cisco ASA Firewall and HP Tipping Point IPS.
Managed nearly 1500 Attachmate Info Connect and Printer sessions.
Installing, Configuring Reservation and Ticketing System Amadeus technology’s Amadeus Vista, Amadeus Pro Web, Amadeus Pro Printer for Ticket Printer and Hard copy, TELEX Printer.
Managed nearly 3000 Amadeus Vista and 100 Pro Printer sessions across the world for Etihad Airways.
Played a major role to migrate the reservation system from LH systems Attachmate Info Connect to Amadeus Selling Platform across the world for the firm.
Installing, Configuring and Troubleshooting Fujitsu Siemens 9811, 9840, 9841 and 9842 series Printers.
Managed nearly 100 Fujitsu Siemens 9811 and 9840 Printers across the world for the firm.
Organizing the reservation system sessions, DCS and Black Box and providing the advanced level support.
Responsible for the Core MPLS Connection and ISDN / PSTN Backup solution within our Network.
Installing, Configuring and troubleshoot Airline specific Software’s such as SITATEX 6, SITATEX 7, WinBABS 2000 (RTB), Departure Control system, Amadeus Selling Platform & Terminal connect, World Tracer & Black Box.
Installed and configured ALC Printer for printing from WinBABS Application.
Responsible for the Core MPLS Connection and ISDN / PSTN Backup solution within our Network.
Planning, Installation, Configuration and troubleshooting Citrix Servers and Publishing Applications such as RTB WinBABS, Amadeus Vista, Oracle Applications, SITATEX in the servers.
Responsible for migrating Type B messaging system from SITA to ARINC.
Worked with ARINC’s AviNet Connector Tool, AviGate and X Mail Client in order to incorporate Type B messages with other applications such as AIMS, Caro Spot, Cargo MAX and Archimedes.
Have visited remote offices in various countries across the world to setup Network & System infrastructure.
CanCan IT Solutions Dubai, UAE
Network Engineer
Dec 2004 – Aug 2005
Designing, developing, implementing and supporting Network (LAN/WAN) as per clients requirements.
Develop, document, and maintain policies and procedures.
Providing technical support and consultation to the deployment team according to project timeline and tasks.
Installing and Configuring Windows 98, Windows 2000, windows XP and Windows 2003 Operating systems.
Installing and configuring various vendors ADSL Modem, Wireless Network and setup Firewall configuration.
Set up and maintain Internet Connections, Installed and maintain various standard Software’s.
Configured outlook, Eudora and Outlook Express on clients PCs.
Installing and configuring Mail Server like VisNetic, Daemon Mail Server and Microsoft Exchange server and OWA.
Involved in setting up and configuring Firewalls like sonic wall, Fortinet, Linksys, SMC, D–Link, Cisco PIX.
Installing and configuring Cisco Switches and routers.
Installing and configuring various Anti-Virus software’s like Norton, Trend Micro, AVG, SOPHOS, McAfee in Servers.
Monitoring & optimizing the System performance & reliability.
Installation and configuration of Proxy Server, Web Server, DHCP, DNS, VPN, ICS, RAS and Print Server etc.
CMS Computer Institute Nagercoil, India
System Administrator
Mar 2002 – Mar 2004
Designing, implementing and administering Windows 2000 Infrastructure.
Assembling PCs and configuring user accounts and password security.
Cable Management for network points placement to establish desired environment for the Network.
Trained students for MCSE 2000, Basic Networking and CCNA
Radiant Computers Trivandrum, India
Computer Technician
May 1999 – Dec 2001
Installing, configuring, Troubleshooting and Administering Windows NT, 98 and 95 Network Environment.
Set up and maintain Internet Connections, Installed and maintained various standard Software’s.
Backing up and Restoring Data, Data Recovery from bad hard disk using various Tools.
R P M Computers Trivandrum, India
Computer Technician
May 1995 – Jan 1999
Installing, configuring, Troubleshooting and Administering Windows NT, 98 and 95 Network Environment.
Installing, configuring and Troubleshooting MS Word, Excel, PowerPoint and Access.
Worked with User/Server manager and other various NT utilities and Tools.
Education & Qualifications
Master of Business Administration in Information Technology (MBA)
Master’s Degree in Public Administration (M.A)
Diploma in Management Information Technology (DMIT)
Professional Training
Cisco Certified Internetwork Expert Routing and Switching (CCIE R&S) LAB Trained.
Cisco Certified Internetwork Professional (CCIP) Training.
Cisco Certified Voice Professional (CCVP or CCNP Voice) Training.
Cisco Certified Security Professional (CCSP) Training.
Cisco Certified Network Professional (CCNP Data Center)
Cisco Certified Networking Infrastructure Support Specialist Training.
Advanced Technical Security Products Training Course – Tipping Point IPS
Information Technology Infrastructure Library (ITIL v3 Foundation) Training.
Project Management Professional (PMP) Training.
Red Hat Certified Virtualization Administrator (RHCVA) Training.
Red Hat Certified Engineer (RHCE) Training.
Red Hat Certified System Administrator (RHCSA) Training.
Amadeus Vista, Amadeus Call Center solutions and Amadeus Pro Printer Technical Training.
Sabre Reservation System Training.
Certified Information Systems Security Professional (CISSP) Self paced Training.
Certified Ethical Hacking (CEH) Self paced Training.
Checkpoint Certified Security Administrator (CCSA) Self paced Training.
Palo Alto Networks Certified Network Security Engineer (PCNSE) Self paced Training.
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration) Self Paced Training.
Cisco Certified Internetwork Expert Data Center (CCIE Data Center) Self Paced Training.
Cisco Certified Internetwork Expert Security (CCIE Security) Self Paced Training.
