Work Experience
Al Rostamani Communications L.L.C. Dubai
19 Jan 15 – Still in Present
Technical Support Engineer
Key Deliverables:
Install, Maintain and repair Ethernet and wireless networks.
Installing and configuring Repeaters, Access points, Routers and IADs.
Installing Optical Network Terminal for gigabit passive optical networks.
Perform diagnostic procedures on Ethernet and wireless equipments and devices.
Provide technical support to customer over telephone and visit physically.
Maintain and Troubleshoot PC’s, Laptops, Printers, Workstations and other devices.
Install security software’s and patches to make sure protection of devices.
Installing Fortinet devices for VPN and security purposes.
Megasoft Information systems Pvt. Ltd Lucknow India
Jan 12 – Sep 2014
Network Engineer
Key Deliverables:
Experience with a variety of Network monitoring and administrative tools.
Installing and configuring new network hardware as Routers, Switches, Modems, Pc’s, printers etc.
Implementing, monitoring connectivity between HO to Branch office and Troubleshooting in case of link down.
Providing L2 and L3 Network support.
Hands on experience and excellent understanding of leased line modems and leased line connectivity.
Implementing VPN connections using FORTINET devices.
Install and configure Local Area Networks.
Communication with clients, coordinating with vendors.
Installing and Implementing Cisco routers and other devices, Dynamic routing protocols.
Troubleshoot end user problems including Desktops, printers, and other hardware and software related issues.
SGC Services (Noida)
20 Jun 11 – 31 Dec 11
Senior Technical Associate
Key Deliverables:
Providing end user support with technical support services and technical training.
Design & Implement LANs, troubleshoot WAN.
Install and configure networks, looking after Desktops, Printers, laptops, and other software and hardware issues.
Install & Maintain network & network services like: DNS, DHCP, AD etc.
Provide remote support to users over telephone to mobile users.
Kamla Computers (Lucknow)
Oct 2009 –Dec 2010
Hardware & Network Engineer
Key Deliverables:
Working for AMC (Annual Maintenance Contract) in Hospitals and other organizations..
Implementing and configuring LANs.
Maintain & troubleshoot network & network services.
Solving the regular upcoming hardware and network issues.
Maintain and troubleshoot systems and other hardware and software related problems.
Key Skills
– Knowledge of Static Routing & Routing Protocol such as RIP (V1&V2), EIGRP & OSPF.
– Switching technologies STP, VTP, VLAN.
– Concept of IP Addressing & Sub netting, VLSM.
– Security implementation with Access-List on router
– Backup & Restore IOS of router and switches.
– Managing & maintaining wireless network.
– Installation & Configuring of Windows 2003, 2008 Server Operating System.
– Configuring of Server with Services like DNS, DHCP etc.
– Creating User Accounts, Groups and Assigning Appropriate Permission to Users.
– Troubleshooting of User Related and Desktops, Printers Related issues.
Professional Enhancements
Cisco Certified Network Associate (CCNA) in 2011, (Cisco ID:-CSCO11918441).
Networking from Spectrum Institute of Information Technology, Sadar, Lucknow.
Hardware Engineering from INSET, Hazratganj, Lucknow.
Diploma in:
o Software Engineering from NIIT, Nirala Nagar, Lucknow.
o Computer Application and Programming (DCAP) from IICE, Patranga, Faizabad.
Education & Qualifications
Graduation from Awadh University U.P. india in 2013
Intermediate from U.P. board in 2009
High School from U.P. board in 2007
