Profile
• Seven plus years of hands-on experience in Infrastructure Management, Windows and virtualization systems administration, troubleshooting and repair. Designed, installed, configured and maintained Setup of more than 6000 Servers on multiple international clients.
• Good Interpersonal and communication skills with the ability to interface at all levels. A team player who can also work well independently.
• Planning, Designing and implementation of complete Windows Systems architecture.
• Strong Infrastructure and vendor management skills.
• As a result of my developed analytical problem solving skills and ability to learn new tasks and concept abstractions quickly, I am also more than willing to accept a position in an exciting new field that I have not yet had the opportunity to work in.
Trainings & Certifications:
• Microsoft Certified System Administrator (MCSA)
• 1 year Diploma course in Computer Hardware & Networking from JETKING Delhi.
Qualifications
• 2007 – B.C.A from Allahabad agricultural institute Allahabad U.P
• 2004 – Intermediate (10+2) from Allahabad U.P
Technical Expertise
TECHNICAL EXPERTISE – WINDOWS
• Installing & Configuring Windows Servers 2003 / 2008
• Having a good knowledge of Active Directory (AD)
• Able to create and troubleshoot of windows server domain
• Manage OU’s, Configuring User Accounts and Having good knowledge of Profiles
• Able to manage the Roming and mandatory profiles
• Able to work with share drives or folders and permissions
• Performing Server Hardening
• Work with FSMO Roles
• Having good knowledge Dynamic Host Control Protocol (DHCP)
• Having good knowledge of Domain Name Service (DNS)
• Having good knowledge of File Transfer Protocol (FTP)
• Knowledge of WSUS
• Able to configure and work with Cluster Servers.
• Able to create and manage the Disk management through (RAID)
• Installation & upgrading the windows server operating system
TECHNICAL EXPERTISE – VMWARE
• Having good knowledge of VMWARE ESXI all version (4.1, 5.0 , 5.1, 5.5) OS (Installations and troubleshooting of VMWARE)
• Having knowledge of VCenter Server 5. server and VIclient
• Able to work in VMotion, VMHA, DRS, DATASTORE, VMCluster
• Able to work with P2V and V2V
• Able to work on VMware networks switches and VLAN’s
• Able to work on permissions and roles.
• Able to work with ESXI upgradation.
TECHNICAL EXPERTISE – HYPER-V
• Creating new machines and manging.
• Working with different type of disks
• Creating different type of Network
• Resource management of the servers.
Career Summary
IBM India- Working as Senior Technical Service specialist Windows and VMWARE L3
Jan-2014 – Till Date
Working for ASTELLAS Pharma client, US and EMEA resign with many remote site Servers.
• Build, install, configure and maintain VMware products including ESXi servers, HA clusters and Virtual Center,
• Provide advanced troubleshooting and problem resolution of the entire Virtualization Infrastructure (Vmware and Hyper-V)
• Working on VMCLUSTER, VMHA, VMotion, DRS, Data store, VM virtual Network, Templates, permission and roles, etc.
• Handling Windows server 2003, 2008 servers and Wintel troubleshooting issues.
• Managing Hyper-V Technology and troubleshooting the issue.
• Creating new Virtual servers on Vmware and Hyper-V.
• Managing Domain controller, active directory, DNS, DHCP, File server, Windows Failover cluster,
• Performing RAID configuration and troubleshooting.
• Working on Windows Update Server
• Working with windows deployment service (WDS).
• Root cause of problems and escalate to engineering and vendor support as necessary
• Develop, automate and implement operations best practices
• Performing Capacity Management functions
• Effectively collaborating with Server / Storage / Network / Data Center / Facilities / Audit / Compliance and PMO teams
• Managing problem and service tickets ensuring timely resolution to meet Service Level Agreements
• Follow established Enterprise change management procedures
• Participating in Business Continuation / Disaster Recovery infrastructure planning, building, and testing
• Ability to understand and relate to new products, technology, strategy and be able to follow directions
• Provide project management that includes planning, documentation, meetings, conference calls, and reporting.
• Conducting training sessions to share knowledge with peers and other support teams is necessary
• Available to work outside of normal business hours to fulfill production and project needs, provide 7×24 on-call support on a rotating basis
• Traveling to client site as per project requirement.
HCL – working as Specialist Windows and VMWARE L2 for Client- Volvo IT
Oct- 2012 ¬– Jan-2014
• Working as a Wintel and VMWARE vshere support engineer on L2.
• Managing datacenter and handling day to day related issue of VMWARE ESXI servers and VCenter servers.
• Managing VMWARE VCenter server 5.0
• Managing ESXI 5.0 servers.
• Working on VMCLUSTER, VMHA, VMotion, DRS, Data store, VM virtual Network, Templates, permission and roles, etc.
• Handling Windows server 2003, 2008 servers and troubleshooting L2 level issues.
• Managing Domain controller, active directory, DNS, DHCP, File server, Windows Failover cluster,
• Performing RAID configuration and troubleshooting.
• Working on Windows Update Server
• Working with windows deployment service (WDS).
Affiliated Computer Services A Xerox Company – Information Management Associate
March 2010 ¬– October 2012 – On ACS Payroll
System Administrator (Mind River Payroll)
January 2009 ¬– March 2010 (Project- Affiliated Computer Services)
JOB PROFILE
Providing support on windows servers and IT support administration
• Handling DATA CENTER management and movement
• Installing, Configuring and Managing Windows Servers
• Managing Vulnerability Servers and updates
• Performing Server Hardening.
• Working with KVM Switch
• Managing Active Directory (AD)
• Managing OU’s, Configuring User Accounts and Managing Profiles
• Managing the Roming and mandatory profiles
• Managing share drives or folders and permissions
• Managing of Security templates
• Work with FSMO Roles
• Managing Domain Name Service (DNS)
• Managing Dynamic Host Control Protocol (DHCP)
• Managing File Transfer Protocol Server (FTP)
• Knowledge of WSUS
• Able to create and manage the Disk management through (RAID)
• Performing the Backup and Restore
• Install all types of drivers
• Ghost & Imaging SW: Norton Ghost, Accronis
• AV: McAfee AV and other anti-spy ware tools like Malwarebytes
• Ticketing Tool : Peregrine Service Center
• Managing and maintaining IT related Data.
• Working with Service center to handle task
• Looking 3rd level escalation and IT support.
Promivac Engineer Pvt ltd
(Sept -2007-Jan 2009) -Technical Support Engineering As a Desktop Support Engineer looked after the IT infrastructure setup of 100 Desktops and Laptops and 2 Servers
