PROFESSIONAL EXPERIENCE
UCS TECHNOLOGY SERVICES, BLOEMFONTEIN, CAPETOWN
HELPDESK FIRST LINE SUPPORT
From October 2014 till present
REASON FOR LEAVING: Personal Reasons, Not work related
DUTIES AND RESPONSIBILITIES:
Pharmacy’s, Medi Clinic’s, Netcare
Linux Based
Windows Support
Hardware fault finding
Network fault finding
Printer setup
Routing setup
Software support
+- 1700 pharmacy’s that we support
1st Line telephonic support
Medirite Pharmacy Support
Mediclinic Pharmacy Support
Clicks Pharmacy Support
VELA VKE/ SMEC SOUTH AFRICA, BLOEMFONTEIN/PORT ELIZABETH
IT SUPPORT MANAGER
August 2010 – February 2014
DUTIES AND RESPONSIBILITIES:
• Support of various site offices including; Bloemfontein, Zastron, Heilbron, Smithfield, Kathu, Kimberley, Keimoes and Upington up until January 2013.
• Relocated to the Port Elizabeth office and responsible for support to various offices in the including, East London, Cradock, Queenstown, Fort Beufort, King Williams Town, Jeffreys Bay, Elliotdale
• Server and Network Administration
• Manage the researching, updating and ordering of new computer equipment
• Part of the maintenance team for the Port Elizabeth Office.
• Managing and ordering of Data Cards for the Bloemfontein office up until end January 2013
• FTP Manager
Appointed as Health and Safety officer in the Bloemfontein Office
DATACENTRIX – FIFA WORLD CUP 2010, BLOEMFONTEIN
IT TEAM LEADER
April 2010 – July 2010
DUTIES AND RESPONSIBILITIES:
• Managing of 14 people
• Planning and Deployment of printers in the Bloemfontein Stadium for the FIFA World Cup 2010.
• Responsible for the implementation and support of the printer’s and computers for the FIFA World Cup 2010 for the Bloemfontein Stadium.
• Responsible for all staff related queries.
• Responsible for the deliveries of all computer equipment for the Bloemfontein Stadium for the FIFA World Cup 2010.
• Involved with the IT planning for the Bloemfontein Stadium during the FIFA World Cup 2010.
SUPER STAR, BLOEMFONTEIN
OPERATIONS MANAGER
August 2009 – January 2010
DUTIES AND RESPONSIBILITIES:
• Deliveries
• Running of Warehouse
• Managing of 4 to 8 people
• Responsible for the production of ginger beer and toilet paper.
PRONTO IT SOLUTIONS, BLOEMFONTEIN
SENIOR IT ENGINEER/SUPPORT CONSULTANT
June 2008 – November 2008
DUTIES AND RESPONSIBILILITIES:
• Sale of computer equipment.
• Support of existing clients.
• Recruiting of new clients
