Profile
An astute professional with 11+ years of experience in IT Infrastructure, Enterprise Business Application Management & Security, Networking & Systems Administration with technical expertise in the Project Management, implementation, operations and support functions of mission-critical business solutions using IT as a business enabler tool.
Currently associated with MAT Holdings Inc. as Manager– IT Projects.
An ambassador of change with the distinction of successful business process re-structuring, and completing projects within preset budgets and deadlines.
Strong skills in Infrastructure / Business Application right from conceptualisation, planning, solution / process design, development, testing, troubleshooting and implementation.
An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management.
Skill Set
Technical
Environments : Windows Server / 2000/03/08/ XP Professional/7/8/10
Networking : Router & Switches, Servers, Networking LAN/ WAN
RDBMS : Sql Server 2005/2008/2012, Microsoft Access
Operating System : WINDOWS XP/7, Windows 2008 /2012 server
Technologies : ASP, ASP.NET with c#, Web Services, Share Point server 2007/2010/2013,
Server Admin : Active Directory /DNS, DHCP/ IIS, FTP on Windows 2003/2008/2012 Server, SQL server
2005/2008/2012, MOSS 2007/2010/2013, and Dynamics AX retail 2012
Messaging Environment: Microsoft Exchange Server 2007/2010 and Google Cloud ERP Tool : SAP,
Web Tools : Google Analytics, Web Analyser, Google Custom Search and Search Express 2010
Project Mgt : MS Project 2013, Visio 2000
Mobile Device Management: Air watch, Mobile Iron
Cloud and Virtualisation: VMware, Virtual PC, capacity planning tool and Microsoft BPOS and Google Cloud
Competency Matrix
Project Management
IT Infrastructure Management
IT Application Development and Consulting
Systems Administration and capacity planning
Networking, Security and IT audits – Training
Technical Support
Service Response Management
Budget and Vendor management
Team Management
Conducting Information Security Risk Assessments and rendering consultancy for internal projects.
Performing an evaluation of Enterprise Products on business requirements.
Liaising with internal and external auditors for various regulatory requirements and compliance objectives.
Eliminating single point of failures on a proactive basis, without any impact on business operations.
Designing and implementing IT Infrastructure Products; reviewing them periodically.
Conducting an audit of security policies and defining new policies in line with key business requirements.
Maintaining detailed and up to date documents as per specified processes; periodically reviewing the same.
Career Summary
Since Nov’15:
MAT Holdings Inc. – Manager- IT Projects
Deliverables
Responsible for the successful execution of the IT Infra and Application Projects for MAT Holdings Group.
Responsible for setting up PMO office for IT Projects in MAT Group.
Responsible for Enterprise Applications consolidation
To manage the IT infra and Application team of 10 resources and & Outsourced resources to provide services
Responsible for analysing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management.
Responsible for RFP preparation, Vendor Management for IT Infrastructure and Application Projects.
Responsible for Solution architecting, implementation and maintenance of Microsoft Technologies Share Point 2010/2013,SCCM 2012 and Skype for Business
Experience in Analysis and Maintenance of Enterprise Web Portals, Knowledge Management using Share Point, MOSS 2010.
Responsible for SQL Server 2005/2008/2015 administrating and maintenance.
Experience on proposal writing and Carrying out functional and systems analysis, evaluating and adapting software products/solutions
Handling Business Applications (Engineering Drawing Applications, HRMS,IRMS and E-Procurement applications)
Responsible IT audit, Information Security and internal security end user newsletter.
Responsible for Software Licensing and IT asset management.
Key Accountabilities:
Technology: Keeps current with tools that enhance Business/team/individual performance.
IT Project Management & Business Support: Planning, Scheduling, Coordinating, Implementing and Maintaining New IT enabled business Projects also Provide and guide Business people form IT perspective in all stages of Project Management, Business Application Support and new application requirements,
IT Strategy & Road Map: Retail solutions ,Enterprise cloud and Knowledge base Portals, Enterprise Chat ,Mobile Device Management, File Server, IT Policies and Procedures, Operation Documentation, End Point Security Policy,
Infrastructure Management: Web Hosting & Domain Renewals ,Enterprise Collaboration Platform, MOSS 2007/2010/2013,SCCM 2012,Skype for Business & SQL Servers, Direct Call Logging by End User, New Business Locations Setup, AD Structure Optimisation, DR Plan for Business Application
IT Budget and Purchase: IT Budget reporting, Management and preparation, Vendor Management
Compliance and Audit: Service Level Agreement – Renewal & New, Application & Database, Security Audit, Backup & Recovery Audit, Software Compliance Audit,
Team Development: Team Goal achievement, Manage and Provides training, coaching, feedback, and correction to subordinates when needed.
Jun’09 – Oct’15:
Mother Dairy Fruit and Vegetable Pvt. Ltd – Manager- IT (Infra and Applications)
Deliverables
Responsible for the successful execution of the IT Infra and Application Services for Mother Dairy.
To manage the IT infra and Application team of 8 resources and & Outsourced resources to provide services
POS Retails Dynamics 2012 Evaluation and Solutioning.
Responsible IT audit, Information Security and internal security end user newsletter.
Responsible for LAN, WAN, security, IT communication, configuration of networks, software and hardware, server administration, and continuity planning.
Responsible for analysing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management.
Responsible for RFP preparation, Vendor Management for IT Infrastructure and Application Projects.
Experience on Solution architecting, implementation and maintenance of Microsoft Technologies AD,DNS,DHCP ,Share Point 2007/2010, Exchange 2010, SCCM and OCS 2007
Experience in Analysis and Maintenance of Enterprise Web Portals, Knowledge Management using Share Point, MOSS 2007/2010 and POS applications.
Responsible for SQL Server 2005/2008 administrating and maintenance.
Experience on proposal writing and Carrying out functional and systems analysis, evaluating and adapting software products/solutions
Responsible for administrating IIS, FTP, Trend micro IMSS and Domain renewals.
Responsible for Software Licensing and IT asset management.
Key Accountabilities:
Technology: Keeps current with tools that enhance Business/team/individual performance.
IT Project Management & Business Support: Planning, Scheduling, Coordinating, Implementing and Maintaining New IT enabled business Projects also Provide and guide Business people form IT perspective in all stages of Project Management, Business Application Support and new application requirements,
IT Strategy & Road Map: Retail solutions ,Enterprise cloud and Knowledge base Portals, Enterprise Chat ,Mobile Device Management, File Server, IT Policies and Procedures, Operation Documentation, End Point Security Policy,
Infrastructure Management: Web Hosting & Domain Renewals ,Enterprise Collaboration Platform, MOSS 2007/2010,SCCM,Exchange 2010,OCS 2007 & SQL Servers, Direct Call Logging by End User, New Business Locations Setup, AD Structure Optimisation, DR Plan for Business Application
IT Budget and Purchase: IT Budget reporting, Management and preparation, Vendor Management
Compliance and Audit: Service Level Agreement – Renewal & New, Application & Database, Security Audit, Backup & Recovery Audit, Software Compliance Audit,
Team Development: Team Goal achievement, Manage and Provides training, coaching, feedback, and correction to subordinates when needed.
Nov’03 – May’09:
Development Alternatives Group, Delhi as Sr. Technical specialist – IT Infra and Apps
(A non-profit organisation established in 1983 Creating Large scale Sustainable Livelihoods. The mission of the Development Alternatives Group is to promote sustainable national development.)
IT infrastructure:
●Maintained System Integration including obtaining a releases and fixes that assure the currency of operating system upgrades, installation of patches ,managing a releases, installation of antivirus s/w ,updates of virus definition and closure of services of ports that are not needed for effective of operation.
●Maintaining of LAN and WAN and Network consistency (i.e. implementation of all new and old system in compliance with the Development Alternatives structure for IP addressing and domain services.)
● Maintenance of network server, File Server, Gateway Server , Email server(Windows and Linux), Database(SQL) server
●Purchase and procurement of H/W and S/W for all Development Alternatives Group.
●Hardware, S/W, Backup and desktop support to Development Alternatives Group.
Web Services:
● Maintenance of Dedicated web server which hosts 30 sites.
●Renewal and registration of all Development Alternatives Group Domains
●E-mail administration (managing user /account/group)
● Updation and Uploading web sites using FTP.
● Search engine optimization of websites so that website can be easily available on different search engines.
●Generating and analysing log reports of all websites (Web analyzer).
●Geomedia Software (GIS) administration for internet and intranet.
Websites and Custom Application Evaluation and implementation Projects:
● Development Alternatives Group’s Internet Web Site, Intranet Portal and Knowledge Management Portal
● State of Environment Atlas of India.
● Basin Knowledge base.
●SUZLON Village information and Decision support tool
●Student Online Examination system
●CLEAN Water Quality Monitoring System
●Environment Carbon Calculator
●USAID Employee Survey
●CII Online Summit
●Member Tracking System
●Arghyam village information and knowledge base system
Academia
MCA from Bangalore University in 2003.
B.Sc. from Himachal Pradesh University in 1999.
Professional Certifications
ITIL@2011 Certified
MSP 2013 training
MCTS: Share Point
MCPD: Enterprise Applications
