Profile
An organized, detail-oriented professional with over 5 years of extensive experience in supply chain management, warehousing and material handling techniques. Focused on business and management principles involved in strategic planning, resource allocation and coordination of people and resources for moving goods by road, rail, sea and air including relative costs and benefits.
Professional Experience
Freight Forwarders Kenya Ltd, Mombasa, Kenya
Transportation and Logistics Coordinator
Oct 2010 – Present
Planned, optimized, and implemented service solutions that improved performance of supply chains – predictability, costs and visibility. Responsible for tracking sea shipments and executing road freight transport coordination between various service providers to ensure organized and timely delivery of goods to customers within specified Key Performance Indicators.
Key Contributions:
• In-charge of overall road freight transportation to clients based on the East & Central African region handling truck load plans of up to 250 truckloads per week.
• Acquired responsibility on truck allocation, coordination and cost-effective load planning as part of the supply chain of mining cargo including out-of-gauge break-bulk for mines based in Tanzania and Democratic Republic of Congo, including one of the largest mining projects in Africa – Kibali Gold Mines, DRC.
• Developed system solutions and logistic planning spreadsheets that enabled management to view loading and dispatch target achievements of 90% of mining cargo within 72hrs of vessel discharge, thereby significantly improving customer service delivery.
• Adopted best industrial practices to identify new and unique strategies to drive customer satisfaction involving inspection of sensitive cargo receive by sea and advising all relevant parties the use of specialized soft suspension trailers to avoid cargo damage.
• Participated on weekly conference calls with mining clients and enabled customer feedback through various channels to improve the supply chain management.
• Managed internal communications and presentations in form of weekly reports with regards to core performance metrics.
• Monitored potential risks with the movement of hazardous / out-of-gauge breakbulk cargo that required immediate risk management solutions.
• Performed market intelligence in the region to identify and be aware of the volumes and nature of cargo handled by competitors and sourcing cost-effective suppliers to maintain the company’s position as the market leader in the East African freight industry.
IT Support Technician
March 2007 – May 2011
Served as a technical resource for network and telecommunications technology. Assisted with the design, development, integration, implementation, and maintenance of network and telecommunications systems as well as the coordination on the development of an ERP system for cargo clearance.
Key Contributions:
• Developed and maintained interoperable network and telecommunications systems and ensured network and data security for 120+ users.
• Analyzed complex network telecommunications issues or problems, evaluated alternative solutions and made sound recommendations.
• Analyzed and defined user problems and/or requirements and developed efficient, cost-effective network systems solutions.
• Planned, designed, installed, troubleshot, and repaired LAN, WAN, and telecommunication hardware and software, and copper media.
• Continuously evaluated new technologies as per organizational requirements.
Education & Training
Sept, 2005 – Nov, 2007
BSc Applied Business Computing (Hons.) University of Sunderland, UK
Degree Classification: Second Class (Hons.)
Modules included:
– Human Computer Interaction
– Information System Project Management
– Electronic Commerce, Strategy Management
– Advanced Software Engineering
– Double Project (Thesis)
Sept, 2003 – Aug, 2005
BTEC Higher National Diploma in Computing Intel Computers Data
Examination Body: Edexcel, UK Data Processing, Nairobi, Kenya
Feb 2007 – Apr 2007
MCSE (Microsoft Certified Systems Engineer) IAT, Mombasa, Kenya.
Core Modules included:
– 2072 Administering a Microsoft SQL Server 2000 Database
– 2274 Managing a Microsoft Windows Server 2003 Environment
– 2277 Implementing, Managing, And Maintaining A Microsoft Windows Server 2003 Network Infrastructure: Network Services
– 2278 Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
– 2279 Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure
April 2009 Quality Management Systems ISO 9001:2008 – Awareness & Documentation Course – Bureau Veritas
Dec 2009 Quality Management Systems ISO 9001:2008 – Process Monitoring & Internal Auditor Training Course – Bureau Veritas
July 2015 IATA Dangerous Goods Regulations (DGR) Training for transportation of dangerous goods by Air, Sea and Road.
Skills
• Time Management
• Judgement and decision making
• Complex problem solving
• Critical thinking
