Profile
Licensed pharmacist in Pakistan with Pham-D degree and more than four years of experience providing top-notch pharmacy services in a retail setting. Outstanding interpersonal skills with a track record of establishing positive relationships with customers, pharmaceutical representatives/manufacturers, medical professionals, healthcare organizations. Respected leader, able to train and manage diverse teams to deliver peak performance. Dedicated to providing quality patient care and fast and accurate medication dispensing.
Career Experience
1:- Working as a Pharmacist at Madinat al kausar Pharmacy,Dubai
From 1st December 2014 to till date.
JOB RESPONSIBILITIES
• Accurately dispensing drugs to patients according to a doctor prescription
• Checking prescriptions for errors and making sure they are appropriate for patients
• Measuring, packaging, labeling and recording medications issued to patients
• Instructing patients on how to use medications, possible side effects and storage
• Contacting and working closely with other healthcare professionals
• Answering questions from patients and staff about medicines
• Ensuring the accuracy of all prescriptions, products and services supplied
• Helping to develop the pharmacy’s electronic discharge system
• Managing and resolving complaints
• Talking to regular patients to see who their treatment is going
• Able to train and supervise Pharmacy Assistants
• Communicating with customers and sympathetically and supportively
• Giving private consultations when required
2:-Worked as a Customer Relation Officer at Global Brothers, Manchester, England
From January 2013 to October 2013.
3:- Worked as a sales supervisor at Metro Convenience Store, Manchester, England
From June 2012 to December 2013.
JOB RESPONSIBILITIES
• Greeting customers who enter the shop
• Be involved in stock control and management
• Assisting shoppers to find the goods and products they are looking for
• Being responsible for processing cash and card payments
• Stocking shelves with merchandise
• Answering queries from customers
• Reporting discrepancies and problems to the supervisor
• Giving advice and guidance on product selection to customers
• Balancing cash registers with receipts
• Dealing with customer refunds
• Keeping the store tidy and clean, this includes hovering and mopping
• Responsible dealing with customer complaints
• Working within established guidelines, particularly with brands
• Attaching price tags to merchandise on the shop floor
• Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc
• Receiving and storing the delivery of large amounts of stock
• Keeping up to date with special promotions and putting up displays
Taking care of the product movement and coordinate to arrange the necessary/required items to be displayed on shelves on time.
4:- Worked as a Retail Pharmacist at Shah Latif, Parma
From September 2010 to May 2012 and November 2013 to September 2014.
Education
1:- DHA License
2:- MOH Eligibility Letter
3:- Professional Diploma in Business Management and Marketing (England, United Kingdom)-2013
4:-The University of Lahore (Pham – D, doctor of pharmacy) – 2010
5:-Board of intermediate & Secondary Education Gujranwala Pakistan (HSSC – Pre-medical) 2005
6:-Board of Intermediate & Secondary Education Gujranwala Pakistan (HSC – Matriculation) 2002
Technical Skills
1. Packages: MS Office, Adobe Acrobat
2. Operating Systems: MS Windows 98/2000/XP/Vista/7
3. Pharmacy Plus
Personal Traits
• Communication skills: successful communication ensuring patient satisfaction, presentations at university, orator at school and college level
• Analytical skills: Ability to analyze the situation and recommended best solutions
• Team work: Successful team meetings conduction in order to maximize sale and counter sales, yielding excellent results for the organization was ensured by the top team work
• Work under pressure: Working as a retail pharmacist in Pakistan under competitive environment has strengthened me to work under pressure
Affiliations
1. Member of Gulberg Cricket Team
2. Member of Cricket team at School
Extra Curricular Activities
1. Music
2. Cricket
3. Swimming
4. Hiking
5. Running
Languages
1. English
IELTS Band Speaking :- 7,Listening :- 6.5,Reading :- 6, Writing :- 6
2. Arabic ( work knowledge )
3. Urdu
4. Hindi
5. Punjabi
References
Available on request
