Profile
Entrepreneur mind-set set combined with deep experience in market, financial and business analysis, supply chain development, and client account management for global Fortune 500 companies in the consumer products and energy industries. Instrumental in providing insights and analytical support to boost earnings, gain market share, and ensure client satisfaction. Extensive leadership, strategy, team mentoring, analytical, and presentation skills. Certified Competitive Intelligence Professional CIP-I through Fuld-Gilad-Herring Academy of Competitive Intelligence. Multi-cultural background and fluent in German language. Open to global relocation for opportunities in Market/Competitive/Industry research and analytics. Able to work without sponsorship in the E.U. and U.S.A.
Professional Experience
NRG ENERGY, Houston, TX
May-2010 – Oct-2015
Reliant Energy – national energy retailer
Principal Architect, Sr. Market Intelligence Associate – Growth Business, M&A and Retail Marketing
• Conceptualized, designed & built Market & Competitive Intelligence Program.
• Developed, implemented and maintained ongoing competitive research and analysis in a deregulated environment on relevant markets/position of direct competitors and market insights to make recommendations to senior management and support strategic initiatives.
• Initiated, developed and managed research, metrics collection, analytical effort, and reporting architecture to evaluate existing and potential product and service markets and based recommendations on competitive analysis.
• Developed and hosted quarterly Market Intelligence (MI) Brief meetings for company-wide audience and sr. mgmt.; authored Deep Dives/Competitor Profiles, MI News Alerts, quarterly MI updates for global CEO, special projects, legislative and ad hoc research.
• Managed primary and secondary research, acquired and analyzed company’s market pricing positions in products, win/loss, alternative energy and value-add service offerings in relation to the competition and external best practices.
• Using consultative approach to evangelize solutions within the organization to leverage key insights/market landscape and maintain competitive edge and establish ongoing knowledge base.
• Networked with business managers and key internal/external staff to identify, understand and implement vital strategic business information/analytical tools to support strategic initiatives and grow the business.
• Authored, developed and launched Reliant Market & Competitive Intelligence SharePoint website utilized as a central MI repository.
• Launched MI presence on internal company-wide intranet, including ‘Honey’ enterprise social platform news MI app.
• Mentored new staff and contributed thought leadership, subject matter expertise and actionable insight to grow Reliant business in the connected home, home warranty, multi-level marketing, charity marketing, home security, distributed generation, innovations and M&A.
• Operated effectively in an ambiguous environment and overlapping ecosystems (innovation, green initiatives, emerging technologies).
• Community volunteer, cultivated and nurtured mutually beneficial business relationships.
WILSON COMPANY, INC. business unit of National Oilwell Varco, Houston, TX
Sep-2006 – Jan-2010
Global industrial distributor to the Energy industry
Senior Marketing Analyst – Industrial Sales
• Reported directly to VP-Industrial Sales, and played integral role in executive decision-making process.
• Initiated, developed and managed research, collection, analytical effort, and reporting architecture to evaluate existing and potential product and service markets and base recommendations on the research.
• Meeting tight deadlines, extracted complex datasets and re-designed information into concise format for sr. management used for strategic planning; reports included competitive market analysis, segment performance, sales revenue, gross margin, and volume (actual vs. projected), trends, profitability, segmentation and customer profiling on regularly scheduled and ad hoc basis.
• Developed data infrastructure to deliver annual budget template and quarterly and monthly forecasts, and calculated quarterly Sales Incentives.
• Contributed editorial content to Wilson Newsletter. Managed national tradeshow participation, approved booth concept and design, oversaw installation, and created requisite marketing literature.
• Implemented MS SharePoint dashboard, an integrated MS tool serving as Enterprise Management portal.
• Spearheaded and delivered comprehensive “U.S. Energy Market Survey” to CEO that identified new potential U.S. market opportunities expected to grow business by 20% gross margin. Managed project scope, designed survey, developed content and final presentation, hired consultants, provided risk analysis, market forecast, and business analysis.
• Includes 10-month assignment at Tioga Pipe Supply Apr 2009 – Jan 2010
HALLIBURTON, Houston, TX
Dec-2005 – Aug-2006
Global oil field services provider
Senior Analyst – Global Strategic Sourcing
• Reported directly to Director of Global Strategic Sourcing, and managed analysis of product category with $200M annual budget.
• Analyzed company and industry trends with Strategic Sourcing Group for the Commodity Chemicals category to recommend strategies to maintain and improve organization’s strategic position in market place. Subjects of analysis included Spend, Rogue Spend, Savings, TCO (Total Cost of Ownership), and leading indicators.
• Delivered global market intelligence and supplier integration recommendations to optimize TCO savings. Worked in cross-functional teams across Supply Chain sector to gather data and analyze company and industry trends and performance in key categories, supplier groups, product family, and geography.
• Managed RFQ (Request for Quote) activities in bid process resulting in competitive bidding, volume leverage, and strategic relationship optimization and developed cost models to support price negotiations with global chemical manufacturers.
• Analyzed supply chain and performance indicators, utilizing third-party and internet research results to develop strategic plans achieving supply continuity and ‘Beat the market’ savings.
• Re-tabulated previously unusable bid results into comprehensible data to facilitate a successful $5M Nitrogen contract bid; identified and recommended new vendors and streamlined Analyst training program by formalizing data processing steps and procedures.
IMPERIAL SUGAR COMPANY, Sugar Land, TX
Sep-2004 – Nov-2005
Refined-sugar product manufacturer and distributor
Manager – Master Scheduling – Commodity Production
• Reported directly to Director of Supply Chain, and managed production scheduling and streamlining to ensure on-time customer delivery. Managed 100+ client-base for Gramercy, Louisiana production, shipping, and warehouse facility, and scheduled production with annual asset value of $350M. Managed product inventory to fill forecasted orders for various sugar and consumer products.
• Collaborated with representatives from key client accounts such as Wal-Mart, M&M Mars, Coca Cola, Nabisco, Hershey’s, and SYSCO.
• Managed 300 SKUs (Stock Keeping Units) at the plant level and facilitated replenishment of 200+ SKUs to outside warehouses. Developed manufacturing production run plans organized by shift/machine capacity and quantities.
• Played integral role on team charged with developing, testing, and implementing new scheduling software tool to reduce project time by 75%, improve scheduling capabilities, foster a proactive environment, and significantly improve client satisfaction.
ROYAL DUTCH SHELL, Houston, TX
Mar-1992 – Aug-2003
International oil and gas exploration
Analyst – Global Supply Chain (2002-2003)
• Promoted from Data Management Specialist-ESH&DOT in Shell Lubricants. Assumed Stewardship of two product lines of lubricants and consumer products. Led account management for Wal-Mart inventory with a total annual sales value of $460M from purchase order to warehouse.
• Achieved 99.5% in-stock levels by identifying and ameliorating logistics/production impediments to meet key performance indicators.
• Assumed stewardship of inventory, resolved supply chain impediments with key stakeholders, identified and implemented customer satisfaction solutions, improved business processes and item performance to positively affect account activities.
• Adjusted product requisition to support just-in-time (JIT) inventory/replenishment strategy and inventory flow, established inventory & demand trends, evaluated/addressed impacts on lead-time.
• Provided analytical support and investigated statistical variances through root-cause analysis; tracked and analyzed company and client statistical data.
• Liaised with virtual team members across Supply Chain and client base to create performance reports.
• Met unexpected/not forecasted driven consumer demand by using ‘street intelligence’ and trend analysis to predict future consumer demand resulting in items being in stock at Distribution Center.
• Selected by Management to contribute new product concepts in “The New Product Development Process” brainstorming session.
• Prevented sizeable government fines from being imposed by acquiring and maintaining DOT Driver files and safety operations utilized for DOT inspections.
• Significantly reduced shipping cost by implementing shipment process that resolved product delivery issues and resulted in customer satisfaction (shipments were held in international port in an undeliverable status due to missing federally mandated MSDS Sheets).
• Partnered with large team located nationwide, gathered federally mandated Superfund Amendment Re-Authorization Act (SARA) 312 and 313 data to satisfy local, state, and federal Regulations. Required formulation changes and maintaining inventory requirements for canning plants, packaging and distribution facilities. From inception: Acquired data, organized, developed and distributed EPA reports.
• Includes Data Management Specialist assignment – ESH & DOT prior to 2002
Education & Qualifications
MBA – International Business, University of St. Thomas (member of The Texas Medical Center), Houston, TX – 2004
BA – International Studies, University of St. Thomas (member of The Texas Medical Center), Houston, TX – 2001 Graduated Summa Cum Laude
Certified Competitive Intelligence Professional CIP-I through Fuld-Gilad-Herring Academy of Competitive Intelligence
Technical Expertise
Current MS Office Suite (Word, Access, Excel, PowerPoint, SharePoint), PeopleSoft, SAP (BW, APO, ERP), Oracle (BI), SAS/SQL, Wal-Mart RetailLink product requisition / replenishment system, APICS, Lean Six Sigma principles, Project Management, Tableau, Honey Enterprise social platform, Industrial Info Resources (IIR) database and numerous in-house databases and tech tools
