Education, Training & Qualifications
• February 2015 – currently: English course at VOLKSUNIVERSITEIT, Rotterdam.
• May 2013 – June 2014: Dutch course at VOLKSUNIVERSITEIT, Rotterdam – Attendance Certificate with outcomes.
• June 2011 – August 2011: HR Management and Administration course at ATENA SRL, Bergamo – Attendance Certificate.
• October 2010: Payroll Employee course at ATENA SRL, Bergamo – Attendance Certificate.
• September 2000 – July 2005: Tourism Services Management at G. GALLI Vocational High School for Tourism and Trade, Bergamo – High School Diploma.
Language Skills
• Italian: native.
• English: intermediate.
• French: basic.
• Dutch: basic.
Career Summary
• April 2011 – October 2011
Administrative Operator at ATENA SRL, HR training, Bergamo (Italy).
Main duties: data entry (satisfaction questionnaires), correspondence management, archives.
• October 2007 – October 2009
Administrative Operator at KOINE SPA, logistics and transport, Madone (Italy).
Main duties: reception, data entry (shipment details), archives, switchboard.
• January 2007 – May 2007
Administrative Operator (internship) at COLDIRETTI CAAF, business services, Bergamo.
Main duties: data entry (invoices), archives.
• August 2004
Travel Agent (school internship) at IPARC VIAGGI, travel agency and tour operator, Bergamo.
Main duties: calling customers for travel documents, satisfaction surveys by phone.
• August 2003
Travel Agent (school internship) at IPARC VIAGGI, travel agency and tour operator, Bergamo.
Main duties: calling customers for travel documents, satisfaction surveys by phone.
