Profile
Saly is a 36 year old Italian administrator. Saly has 10 years (+) experience working in clerical, back-office and receptionist positions. Most recently, Saly has been working at a hotel in the northern Italian city of Udine where she has performed a variety of clerical and reception duties.
Over the 10 years of clerical experience, Saly has fulfilled a number of responsibilities, including managing phone calls to and from clients, managing email communications with clients on behalf of the organisation, using the fax machine, printer, and photocopier (general duties), entering data and maintaining such information via a database front-end application… (Appointments, contact information, customer records), and using Microsoft Office applications (Word and Excel).
In September 2015, Saly graduated from university where she studied bookkeeping at The Open University UK. The Open University is England’s largest university as well as being – highly – ranked in the top ten of all universities (more than 200) in the United Kingdom. Saly is a Member of the International Association of Bookkeepers (MIAB).
Saly lives in Abu Dhabi (United Arab Emirates), on Al Reem Island (Arc Tower B – part of the Gate Tower complex) and has been resident in Abu Dhabi for 12 months. Saly is married to an Australian Citizen who is working for the education authority (ADEC). Saly is an Italian Citizen and her passport has a 3 year marriage visa (for the UAE).
Saly’s university education, Italian passport, UAE visa, convenient Reem Island location, long experience in clerical and administrative work and excellent customer service skills make her a valuable addition to any professional team or office workplace.
Career Objective
Saly is interested in bookkeeping and computerised accounting roles using Sage Accounting software for which she has recently completed formal training. Additionally, Saly is seeking to continue to work in a clerical capacity. General office work which would include making phone calls to, and answering phone calls from clients, entering data and maintaining relevant information (Appointments, contact information, customer records, inventory, etc.), using Microsoft Office applications (Word and Excel), replying to and sending emails and, general duties such as using a fax machine, printer, and photocopier.
Education
In September Saly completed a certificate in Bookkeeping and accounting at The Open University England (UK) and is now a member of the International Association of Bookkeepers (MIAB).
Language Skills/Other
Saly speaks both English and Italian languages.
Self-Description: I have demonstrated the 21st century skills needed by clerical staff in today’s corporate offices. I constantly strive to meet the needs of my colleagues and managers using a variety of methodologies, technologies and inter-personal skills. Flexibility and resourcefulness are two of my strongest characteristics.
Employment Experience
2004/13
Greif Hotel, Udine, Italy.
Data entry and maintaining records via a database front-end application including details of appointments, client contact information, inventory records). Contacting suppliers and clients by phone/email when required. General office duties including using a fax machine, printer, and photocopier, answering of phone calls. Responding to and composing emails on behalf of the organisation when required. Use of Microsoft Windows XP, 7, 8.1 & 10 and using Microsoft Office applications (Word and Excel) to perform all manner of office tasks.
2002/03
Just Fresh Coffee Shop, Chiang Mai, Thailand.
Owner/Manager
1999/01
Novotel, Chiang Mai, Thailand.
Receptionist
Education & Professional Training
2015 Introduction to Bookkeeping and Accounting (B190)
Description: Double-entry bookkeeping and the production of financial statements for bookkeepers and accounting technicians. Practical skills in Excel spreadsheets and double-entry bookkeeping, both manual and computerised, as well as knowledge and understanding of the essential principles, concepts, ethics and limitations that underpin bookkeeping and financial accounting.
2015 Member of International Association of Bookkeepers – (MIAB)
https://www.iab.org.uk/members
2003 Microsoft Office Application Training, Thailand
Microsoft Word, Excel, PowerPoint
1997/8 School Leaving Certificate
Mercy Ladies College, Chiang Mai Thailand
