Profile & Career Objectives
I am a dedicated, customer-focused individual offering significant experience in self-directed positions requiring effective support, secretarial and administrative abilities. I am an adaptable team player recognised for willingness to learn and teach newly acquired skills. I am loyal, trustworthy and most of all possess the ability to understand instinctively what types of information need to be kept in confidence. I am an excellent negotiator and have above average listening skills. My clearest goal is to manage my own company in which I will eventually outsource my Project Management expertise to various organisations around the globe.
Educational Details
TERTIARY EDUCATION:
INSTITUTION: Cape Peninsula University of Cape Town (CPUT)
COURSE: Baccalaureus Technologiae: Project Management (2013)
SUBJECTS COMPLETED: – Project Management Process IV
– Project Resources IV
– Project Quality IV
– Project Accounting IV
– Entrepreneurship IV
– Strategic Management IV
– Operational Research IV
– Project Research IV
COURSE: National Diploma: Office Management and Technology – Cum Laude (2012)
SUBJECTS COMPLETED: – Personnel Management I
– Legal Practice I
– Communication I, II
– Experiential Training Module A, Module B
– Business Administration I, II,III
– Information Administration I, II, III
– Financial Accounting I
INSTITUTION: University of South Africa (UNISA)
COURSE: Bachelor of Accounting Science
SUBJECTS COMPLETED: – Commercial Law I
SECONDARY EDUCATION:
SECONDARY SCHOOL: Springfield Convent Senior School
YEAR COMPLETED: Matric, 2001
SUBJECTS COMPLETED: – English, Afrikaans, Accounting, Geography, Biology, Mathematics
IN-HOUSE TRAINING:
INSTITUTION: X-Pert Group
COURSE: BTec Professional Certificate – Project Management
SUBJECTS COMPLETED: – Structuring and starting a work based project
– Establishing cost & procurement processes for a work based project
– Developing affective HR Management & Communications
– Developing project risk management, time management & quality measures
EXTRA MURAL ACTIVITIES & ACHIEVEMENTS:
SACEE English Exam – Grade 11 (2000)
IEB Mathematics Exam – Grade 9 (1998)
Waterfront Theatre School – Drama, Modern Jazz, Ballet, Tap (1997)
Career Summary
ORGANISATION: ICV Africa
POSITION HELD: Office Manager / Special Projects Administrator
DUTIES:
– Coordination of various projects, i.e. project managing the implementation of a new IT infrastructure; Office Management
– Event coordination: participation in the planning and logistics of events / projects relating to the department
– Assisting with the implementation of HR Policies and Procedures
PERIOD OF EMPLOYMENT: November 2014 – Current
ORGANISATION: Metropolitan Health
POSITION HELD: Executive Personal Assistant to Group Executive in the Governance & Compliance Department, Head of Internal Audit, Heads of Scheme Finance & Head of Fraud Risk Management
DUTIES:
– Provide general office management / administrative support
– Travel Arrangements; Accommodation; General Support
– Run personal errands; handle her personal interests & families interests, finances, administration, etc.
– Coordination of various projects; follow up
– Prepare budgets and cash flows
– Preparation and formatting of various correspondence, reports etc.
– Diary Management
– Event coordination: participation in the planning and logistics of events / projects relating to the department
PERIOD OF EMPLOYMENT: June 2013 – July 2014
ORGANISATION: Private Property Developer
POSITION HELD: Personal Assistant/Project Co-ordinator
DUTIES:
– Provide secretarial / administrative support
– Run personal errands for Property Developer; handle his personal interests & families interests, finances, administration, etc.
– Travel Arrangements; Accommodation; General Support
– Coordination of various projects; follow up
– Prepare budgets and cash flows for London based projects
– Property Management London: deal with contractors in London and South Africa
– Coordinate projects for a NPO (Anonymoose Projects)
PERIOD OF EMPLOYMENT: March 2011 – March 2013
ORGANISATION: Admex Promotional Marketing
POSITION HELD: Administrator/Product Sourcing Assistant
DUTIES:
– Provide secretarial / administrative support
– Run personal errands for Executive Sales Consultant
– Finances – online banking etc
– Coordination of various projects; follow up
– Product sourcing for clients; Client/Supplier Liaison
PERIOD OF EMPLOYMENT: March 2011 – February 2012
ORGANISATION: E-Cash Systems
POSITION HELD: Personal Assistant/Project Administrator/Client Liaison
DUTIES:
– Provide full secretarial / administrative support to Chief Accounts Manager
– Run personal errands for Manager; handle his personal interests, finances, administration, etc. as well as all business interests.
– Travel Arrangements; Accommodation; Expense Claims; General Support; attendance & vacation schedule management
– Coordination of various projects; follow up
– Staff Management whilst Project Administrator
– Property Management London: deal with contractors in London and South Africa
PERIOD OF EMPLOYMENT: February 2009 – February 2011
ORGANISATION: Hermans and Roman Property Solutions
POSITION HELD: Facilities Administrator/Personal Assistant
DUTIES:
– Administration for the National Facilities Manager,
Facilities Manager Western Cape & Facilities Coordinator
Western Cape Nationally
– Travel Arrangements; Expense Claims; General Admin Support; Minute taking; calendar management
– Staff Management & Fleet Management
– Compile Condition Assessment Reports nationally
– Draft Facilities Organogram & responsible for keeping the document updated
PERIOD OF EMPLOYMENT: July 2007 – April 2008
ORGANISATION: ACA Promotions & Gifts cc
POSITION HELD: Personal/Sales Assistant
DUTIES:
– Liaise with all suppliers
– Travel Arrangements; Accommodation; Payment of creditors
– Direct sales to corporate clients
– Deal with all necessary correspondence between the business & suppliers
PERIOD OF EMPLOYMENT: March 2007 – September 2007
ORGANISATION: Electronic Data Systems (EDS)
POSITION HELD: Problem Manager (August 2006 – March 2007)
New Server Support Coordinator (July 2005 – August 2006)
Project Administrator/Technical Writer (2004)
DUTIES:
Problem Manager
– Investigate roof cause of P1 & P2 issues
– Follow up communication with various technical teams
– Attend weekly and ad hoc meetings with Global Problem Management Team & liaised with Incident Management Team
New Server Support Coordinator
– Coordinate technical teams & project teams on all issues related to servers
– Certification of acceptance servers
Project Administrator/Technical Writer
– Technical writing of all project documentation
– Conference calls with different countries – Cameroon, UK, United States, Asia
PERIOD OF EMPLOYMENT: May 2004 – March 2007
ORGANISATION: First National Bank – Fish Hoek Branch
POSITION HELD: Telesales Consultant (2 months contract)
DUTIES:
– Offered credit cards to bank clients, did credit checks on system
PERIOD OF EMPLOYMENT: 2003
ORGANISATION: Designer Computer Networks (DSN)
POSITION HELD: Helpdesk Coordinator/IT Technician
DUTIES:
– Analyzes & troubleshoots computer support problems & applies understanding of computer software & hardware products & services to resolve problems of users
PERIOD OF EMPLOYMENT: June 2002 – October 2003
Skills Developed
• Computer Literacy – MS Word, Excel, PowerPoint, Outlook, Publisher
• Prioritising
• Leadership
• Multitasking
• Decision Making
• Communication
