QUALIFICATIONS
Tertiary
(2000-2004)
Bachelor of Science in Information Technology
University of the East, C.M Recto, Manila, Philippines
PROFESSIONAL EXPERIENCE
RECEPTIONIST
THE GRAND D SPA AND FITNESS CENTRE, GRAND MILLENNIUM & COPTHORNE HOTELS SULAIMANI BAKHTYARI, SULAYMANIYAH, IRAQ
June 2015 – Present
Duties & Responsibilities
Greetings of Guests.
Giving tours and information of The Grand Spa and Fitness center facilities and treatments offered.
Handle phone calls for the department and provide information to callers, take messages or transfer to appropriate individuals.
Handle treatment and fitness lessons booking.
Handle cashiering.
Updating daily sales report and sending it to the Spa Manager and to the General Manager via e-mail.
Ordering Spa stocks.
Assisting in inventory.
Updating the Fitness membership database, printing of membership ID and recalling the members if their membership was already expired.
Preparing Weekly Staff Roster.
Preparing Incentive reports for the Therapist.
Perform other duties as required.
HOSTESS IN FOOD & BEVERAGE DEPARTMENT
GRAND MILLENNIUM & COPTHORNE HOTELS (ADDRESS AS ABOVE)
June 2014 – May 2015
Duties and Responsibilities
Greetings of Guests.
Co-manage and distribute hotel forecasts.
Manage guest-side restaurant supplies, e.g. menus, wine lists.
Make arrangements for high-profile guests in the restaurant and pub areas.
Check and manage staff attendance.
Handle all communications for the outlet.
Perform other duties as required.
SECRETARY
ASKLAN TRADING & AGRICULTURE W.L.L. DOHA, QATAR
January 2012 – April 2014
Duties & Responsibilities
Set meeting appointments for the senior management.
Prepare correspondence for and from the senior management.
Assist General Manager in preparing quotations.
Assist General Manager in preparing requirements in bidding tenders.
Check and verify all documents prior to posting.
Organize and maintain the executive files.
Supervise all clerical staff and provide orientation to new staff.
Handle phone calls for the company management and provide information to callers, take messages or transfer to appropriate individuals.
Manage and solve day-to-day problems, e.g. follow-up enquiries to suppliers in case of delays or problems.
Plan and implement meetings and conferences.
Receive visitors, handle their inquiries and direct them to appropriate persons.
Schedule and confirm appointments for the Management, and key accounts.
Operate office equipment, including fax machine, photocopier, scanner and use computer for MS Office, database management and other applications.
SHIFT MANAGER
ARNOLD’S FRIED CHICKEN PTE. LTD., SINGAPORE
September 2009 to April 2011
Duties & Responsibilities
Supervise all staff on floor, including kitchen staff and drivers.
Order all stocks.
Supervise all deliveries.
Assist Restaurant Manager in managing the inventory.
Make store reports (e.g. Daily Sales Report, Mileage Report etc.).
Prepare weekly rosters for staff and drivers.
Additional tasks (e.g. filing, cashiering) if necessary.
EXECUTIVE ASSISTANT CUM REGISTRAR ASSISTANT
UNIVERSITY OF PERPETUAL HELP SYSTEM, PHILIPPINES
April 2007 to July 2009
Duties & Responsibilities:
Prepare and submit enrollment reports ( For UPHS-IC, CHED & Head Office)
Prepare student and faculty schedules.
Assist enrollment team during enrollment period.
Attend seminar and training regarding Registrar’s concern.
Attend Students and parents enquiries.
Encode students’ grades.
Organize and maintain students’ records.
Prepare presentations for the School Director
DETAILS OF EARLIER EXPERIENCE CAN BE PROVIDED UPON REQUEST
