PROFESSIONAL SUMMARY
July 2006- May 2007
INDBRAINZ SOLUTIONS, KERALA, INDIA
NETWORK PROGRAMMER (EXECUTIVE ROLE)
Responsibilities:
• Providing all types of technical support for associates.
• General IT Administration and Support.
• Worked as an intermediate between System Administrator and Network Engineer.
• Maintained the process and function records.
• Gained knowledge in Active Directory and other system administration tools.
• Learned team management strategies.
Feb 2008 – Sep 2009
FLYJAC LOGISTICS PVT LD., KERALA
TECHNICAL SUPPORT FOR ESSAR
Responsibilities:
• Responsible for making the team competitive to resolve the technical issues
• Asset Management and Vendor Management.
• Identify areas of application where automation can add value.
• Prepare test plans.
• Prepare project functional specifications & design docs.
o Gathering monthly status reports (statistical reports)
• Responsible for handling Ware house reconciliation such as book stock, physical stock, goods in transit.
Sep 2009 – Mar 2012
THE UNIVERSITY OF NORTHAMPTON, UK (STUDENT)
July 2012-Sep 2014
BRAMMA IT SOLUTIONS PVT LTD., COCHIN, KERALA
BUSINESS ANALYST
Responsibilities:
• Responsible for monitoring and continually improving standards of performance and quality within the operation.
• Managing a team of approximately 20 employees in a busy work environment.
• Creating, managing and analyzing performance data and other information.
• Working closely with the financial manager, IT manager and HR department.
• Negotiating contracts ensure that they balance value and risk.
• Encouraging, identifying and developing best practice strategy
Sep 2014- present
ClOUD CORNER SOLUTIONS, COCHIN, KERALA
SAP BI
Knowledge in SAP BI/BW Modelling: Creation of Info area , Info Object Catalogs, Info objects, Info cubes, DSO, Info sets, Multi providers…etc
• Extraction: Creation of Generic Extractors, LO Extraction.
• Reporting: Creation of free characteristics, Filter, Structure, Cell editor, RKF, CKF, New formula and New selection.
• Having Knowledge in Variable types, Variable processing Methods, Key Figure and characteristic properties, Query properties.
• Knowledge of full Software Development Life Cycle (SDLC).
QUALIFICATIONS
Sep 2009 – Mar 2012
The University of Northampton, United Kingdom
Information System management (MAIS)
Sep2001 – Apr 2005
Anna University, India
Bachelors in Engineering (Computer Science)
SKILLS
General Skills
• Proven analytical and interpersonal skills with relevant experience in building effective work culture and learning systems.
• Strong people management, problem solving and motivational skills.
• Solid IT exposure and ability to work in a computerized environment.
• Result oriented, Meticulous, self-starter with good analytical and logical skills.
• Excellent communication and presentation skills.
• Strong interest in recruiting or staffing and managing teams.
• Solid Team Player with excellent time management skills.
Marketing and Business Development
• Coordinating the team in order to promote IT sales and meet targets.
• Making business presentations and Writing proposals.
• Customer Focused-responsible for Customer Relationship Management and resolving issues and queries raised by customers in and over phone.
Team Management
• Handling the Induction of new employees.
• Analyzed team on the basis of their performance.
• Performance Management appraisals – Conducted Periodic Reviews.
• Ability to work in pressurized, deadline bound, changing environment
