Career Summary
PricewaterhouseCoopers: Manager, People & Change Advisory, Gurgaon, India
Dec ‘14 Onwards
Responsible for managing large teams for project delivery and client relationship management
Provide support for business development activities including direct sales, cross-sales, design of client proposals and RFPs
Responsible for intellectual capital creation, tool development & internal practice development initiatives
Work Area Areas of Responsibility
Change Management: Project Manager of a large team for a client having businesses across
EPC, consultancy, & exploration services. Project involves travelling to multiple countries to provide Change Management support for ERP implementation accompanied with Operating
Model Changes implemented across 42 countries.
Designing the Change Strategy along with creation of a detailed Change Plan
for multiple impacted countries
Understanding As Is and To Be states of L4 processes across Procurement, Projects, Finance and People function and conducting a detailed Change
Impact Assessment highlighting the impact on business and stakeholders due to the upcoming Technology, Process and Operating Model changes
Consolidating the findings of Change Impact Assessment and creating a Deployment Readiness Plan
Identifying the Change Network Champions/SPOCs and mobilizing them on an ongoing basis for each country
Working with global process owners across streams to identify processes that can be outsourced to the captive shared service centers as well as the Center of Excellences across low cost locations
Identifying the impacted roles due to the transformation (automation, process changes, operating model changes and outsourcing) and re-engineering KPIs
and KRAs along with reporting relationships and escalation matrix
Acting as a process SME for the Training and Communication team and
provide them critical inputs on process changes, operating model changes, technology & data migration strategies, impacts on stakeholder and business
Accenture Management Consulting: Sr. Consultant, Talent & Organization, Gurgaon, India.
April ‘10 – Dec ‘14
Projects/Proposals Delivered/Work Area Areas of Responsibility
Change Management:
Worked on multiple organizational
Change related projects across sectors and industries for Technology and Process changes, setting up of a Shared Service Center, Cost cutting leading to Manpower Rationalization, Divestiture as well as Acquisitions.
Designing the Change Strategy which includes the creation of Change Vision, Change Plan, Stakeholder Analysis, Communication and Engagement Plan
Streamlining the Journey Management Process by creating a Journey Map and managing the cumulative impacts of the portfolio of parallel Change Projects
Conducting Change Impact Assessment to assess impacts of the change. Conducting Change Readiness Assessments using predictive analytics tool to monitor the progress and assess the probability of success of the transformation
Drafting, reviewing and publishing Communications. Conducting Engagement Activities like Town halls, Roadshows, Workshops
Conducting a Training Diagnostics, and creating a Training Strategy along with detailed Training Roadmap along with Curriculum Development & Deployment
Define Change Agent Network strategy, roles, structure and governance. Design and deploy Change Agent Network toolkit, materials and training
Conduct post-implementation assessment of change management activities. Identify Gaps and finalize the Sustainability Action Plan. Create post Go-Live Operating Model and establish support structure
Define, measure and track Benefit Realization Metrics for the transformation
HR Strategy/ Transformation/ HR Process Design
Worked on multiple Process Design related projects across
Oil & Gas, Insurance and Manufacturing sectors
Leading a globally distributed team to enable the client to redesign 26 HR processes and practices globally
Reducing cost by identifying outsourcing opportunities, realigning the HR organization to match its go-to-market strategy and setting up a HR Shared
Service Centre
Conducting a benchmark study on HR process maturity for selected processes
Identifying processes that can be migrated to shared service centers
Finalizing the location of HR Managed Service using Location Analysis Tool
Designing a comprehensive Competency Framework, detailing technical and functional competencies along with their proficiency scale definitions. Designing competency based recruitment processes (Sourcing, Selection, On-Boarding and Role Descriptions) to improve the staffing function
Pre-MBA Experience
Education Freelancer (IITian’s PACE, CL) Mumbai, India
June ‘06- June ‘08
Launched an educational portal providing e-learning and multimedia based learning solutions for students of various competitive exams
Involved in business development as well as managing the delivery of the educational services
Involved in managing vendor relations with regards to maintaining the IT System and running marketing campaigns
Tata Steel: Manager, Dhanbad, India
April ‘05- May ‘06
Responsible for production, manpower planning and managing a workforce of nearly 50 employees
Prerna Classes: Facilitator, Jamshedpur, India
July ‘04-March ‘05
Responsible for facilitating classes for students. Collaborate with other centers to hire and orient new joiners
Qualifications
Degree/Institute Grades/Percentage Rank
MBA in HR, 2008-10 XLRI, Jamshedpur, India 6.36/8 6th
B. Tech in Mining Engineering, 2000-04 IIT BHU, Varanasi, India 8.33/10 4th
ISC – Std. XII, 1999 RV, Jamshedpur, India 71.40 % –
ICSE – Std. X, 1997 Church School, Jamshedpur, India 89.00 % 2nd
Research Assignments & Acknowledgements
Organization/ Certification/Publication
Landmark Education Certification on Self Expression and Leadership Program, 2011
Change Track Certification on Change Tracking Level I, as a part of Change Management Analytics, Research Pty Ltd 2010
XLRI Research Paper on “Trade Unions in 21st Century” published in Dhyuti, the Annual Industrial Relations Journal, 2009
Mining Engineer’s Publication on Industrial Waste Water Identification and Optimization with Journal Prof. T.N. Singh (IIT Powai), 2007
