Profile
PGMP & PMP Certified with 16 year’s experience in strategy formulation & execution, analyzing the performance of strategy with different KPIs. portfolio, program and project management including deployment of telecommunications and computer network communication systems and formation of EPMO industries like Higher Education, construction, telecom, Engineering consultant and hospitality with multinational clients. A people person, who achieves strategic objectives through interpersonal communications, strategy planning & execution, proactive risk management.
Skills Summary
• Strategy development, Portfolio, Program and Project Management of multiple concurrent projects with budgets ranging from $3,00,000 to $1 Billion. Successful management from inception to completion of systems, software and hardware solutions supporting different companies.
• Design and establish ePMO from scratch creation of process, templates, standards and practices in a cross functional multi-tiered organization including creating of frameworks for Portfolio/Program & Project Management & Governance framework, Governance process, policies, standardization of process, tools and templates, for project, benefit management, scope management, estimation, schedule management, financial management, risk management, metrics, status reporting and multiple in- house processes.
• Expertise in business & project management process analysis and requirements documentation including development of overall business case enabling innovative resolutions to difficult business problems. Ability to quickly define complex business processes in an easily understood visual format.
• Expertise in Vendor Management and Integration of vendor application and hardware products and portfolios including Project Management, product research, supplier selection, technical Statement of Work, relationship management, contract development, and negotiation for a series of major Hardware and Software Suppliers.
• Management of Technical Support for Marriott and Pearl Continental hotels; designing, installing and maintaining data and voice communications networks as well as development of proactive business and operational strategies for rapidly expanding new enterprise.
• Telecommunications Management in Higher Education Commission for head office including services analysis and contract negotiation for cost reductions, management of support desk, MAC for PBX and Market Data services.
Professional Experience
EPMO Manager, Al-Ayuni Investment & Contracting Company
Dec 2014 till present
• Transforming Strategic initiatives into different Portfolios and making sure these initiatives are achieved through Portfolio/Program and Projects.
• Development of Enterprise Project, Program and Portfolio Management Office setup consisting Hub and spoke level PMOs
• Establishment of EPMO Framework and Spoke PMOs for roads, building, water & Power, Railway sectors.
• Workflow automation of business and project management processes & analyzing their performance through tool
• Managing EPMO/ PMOs weekly and monthly status meetings for effective coordination and stakeholder engagement.
• Development of Governance Structure, processes & system strategic KPIs to evaluate performance in form of Project/Programs and portfolio Management.
• Deployment & Analysis of Performance management tools for strategic objectives
• Preparation of Process and procedures for projects, Programs and Portfolio Management for EPMO.
• Evaluation and implementation of EPPM system (CA Clarity 14.2) for EPMO and Spoke PMOs.
• Coordinating with IT, HR, finance for Performance related matter.
• Development of Projects/ Program/ Portfolio Management Methodologies.
• Development of annual training plan for Project Managers and Business unit’s managers for Project Management and PMO.
• Dashboard development for top Management to measure performance of Projects/ Programs/ Portfolios.
Senior PMO Consultant (Independent)
April 2012 till Nov 2014
• Strategy development and implementation for different clients according to their requirements
• Defining and establishing the PMO for N.W.F.P. (across all Province) Municipalities in Pakistan
• Preparation of Human Resource Processes, policies, procedures and tools. For Municipality.
• Preparing the Project and Program Management Processes for N.W.F.P. Municipalities in Pakistan
• Providing consulting for the EPPM Solution in Pakistan’s Largest Mobile Operator for EPMO.
• Preparation of Project Management Standards, Procedures, Tools and Techniques for PMO.
Senior Project Engineer EPMO)
(MTMM) Civil Engineering & Program Management Consultant for Jeddah Municipality
Aug 2010 to Feb 2012
• Internal Consultant, Subject Matter Expert, Mentor and Champion for strategy formulation & execution through portfolio, program & Project Management Best practices, formation and operation of EPMO based on Project Management Institute (PMI) and Industry Standards. Member of Award winning Project Management Center of Excellence. Member of the PMO Steering Committee.
• Individually responsible for the development of Portfolio, Program and Project Management Procedures, processes, templates, tools and Techniques for Enterprise Program Management Office (EPMO).
• Providing Consultancy to Jeddah Municipality for (430 million SAR consultancy cost only) for 50 projects across Jeddah for building Roads, Bridges, underpasses, parks and other construction projects.
• Continuous process improvement, project management, and process analysis, development and implementation for multiple organizational change efforts including:
Enterprise Project Portfolio Management (Primavera EPPM P6),
As Is Analysis for Jeddah Municipality
Performance Assessment Model for Programs and Projects
Dashboard Development for performance measurement and Monthly status reporting.
Human Resource Policies, procedures and processes for Programs and Projects.
Project Management Methodology.
Risk Management Policies and Procedures.
Workforce/Resource Capacity Planning
Workflow automation of key business process management
Project Management Metrics and Governance
Understanding & development of Project Management information System for EPMO
Development of annual training plan & mentoring Project Managers
Establishment of House of Project Managers (HoPM)
Project and Program Management Tools & techniques
Project Management Support Services.
Regional Manger/Country Coordinator & PMO Consultant
PERN Program Higher Education Commission (Ministry of Higher Education) Pakistan
Jan 2007 to Jun 2010
Management of Multiple Programs and projects in IT & telecom Department of HEC Pakistan and Public Sector Universities.
• Establishment of Pakistan Education & research Network (PERN2) for IT & Telecom operations in more than 200 Public/Private Universities
• Redefining/Restructuring of existing PERN
• Human Resource Processes, policies and procedures.
• Implementation of PERN Data Centre in HEC Islamabad
• Campus Management Solution in Public Sector Universities
• Establishment of Video Conferencing setup in 65 Public sector Universities
• IPLC Circuit between Karachi and Singapore.
• Development of PERN standards, Procedures and Policies
• Development of Organization – Wide Project Management Procedures
• Preparation of PMO Methodology, Procedures, processes, tools, techniques & templates.
• Vendor Management for Programs and Projects.
Responsibilities/ Achievements
• Project Manager in Planning, Designing and Implementing the Pakistan’s Biggest Fiber optical Network (8000 km of optical fiber for Education Purpose) worth Rs. 900M as Metro Ethernet with 10 Gigabit Core Fiber optic rings in metro cities of Pakistan and one Gigabit fiber optic as spurs in last mile connectivity connecting all Pakistan’s more than 200 Universities/Institutes/Campuses Universities initially, the number of nodes will go beyond 500 as hospitals and R&D institutes will also be included in second phase.
• Coordination with more than 200 Universities/Institutes/campuses regarding PERN and PERN2 Network implementation with all the defined International standards and procedures.
• Project Manager in Connecting more than 200 Universities/Institute/campuses through PTCL network using different last mile mediums (SDH, DRS, ONU and VSAT ) and providing more than 900Mbps international bandwidth
• Managing the WAN of Higher Education Commission in Islamabad.
• Project Manager in providing high level technical support to Universities for the establishment of Network Infrastructure in all Universities of Pakistan. Network Infrastructure includes Tier2 level data Centre planning, designing, core network designing, and providing secure communication with all Universities in Pakistan and outside Pakistan.
• Project Manager in Planning and implementation of Rs.40 Million project for the implementation of SAP solution (Project System, Human Resource, FICO, ABAP Modules) initially in Higher Education Commission Islamabad and after successful completion in HEC it will also expand in all Public sector Universities of Pakistan.
• Prepare PERN policies and plan strategy regarding PERN usage and overall PERN growth.
• Provide advice to senior management regarding IT-related issues
• Project Manager in Planning, establishing and implementing of Rs.38 Million project of Tier2 level Data center and IT Infrastructure development projects in 3 Regional Centers of HEC in Lahore, Karachi and Peshawar. (Including supervision for the preparation of RFP, costing, tendering process, documentation, hardware selection, vendor coordination and preparation of contract agreement and SLA etc).
• Project Manager in Planning for Rs.161 Million project of CMS (Campus management solution) in six Public sector Universities initially and then to all public sector Universities of Pakistan.
• Project Manager in Planning, designing and implementation of Rs.10 million Project of Tier3 data Centre in HEC (Including supervision for the preparation of RFP, costing, tendering process, documentation, hardware selection, vendor coordination and preparation of contract agreement and SLA etc).
Ovex Technologies Islamabad (US Based BPO)
Senior Network/system Administrator
May 2005 – Jan 2007
• Project Manager in WAN Project from Islamabad-Lahore and Islamabad-Los Angeles from three different Media (Fiber optics, I.P.L.C. and VSAT).
• Project Manager in Management of servers in main Data Centre in Islamabad and two DR Sites in Lahore and Karachi.
• Management of VPN server between Islamabad and Los Angeles.
• Management of more than 700 users in Active Directory in windows 2000 server.
Pear Continental (PC) Hotels
Assistant IT Manager
May 2004 – May 2005
• Supervision of Local Area Network in Pearl Continental Hotel Bhurban and also handling the Daily Routine work of MIS Department and IT Manager.
• Management of Data Center in PC Bhurban.
• Established the Local Area Network of more than 400 Nodes in Pearl Continental Hotel Bhurban.
• Networking Project of Pearl Continental Hotel Rawalpindi with fiber Optic Backbone.
• Networking Project of Marriott Hotel Islamabad with Fiber Optic Backbone.
• Networking Project of PC Hotel Bhurban with Gigabit Back bone
Net Zone (ISP)
System/Network Administrator
Nov 1999 – April 2004
• Management of DNS server, Mail server, Radius server, Squid server, billing server.
• Management of WAN connectivity with Service Provider (PTCL).
• Project Manager for the Setup of Net Zone (ISP) Kohat.
• Networking Project of Silk Soft (software House) Peshawar.
• Project Manager in Networking Project of Brains Degree College Peshawar in Windows 2000 server.
• Project Manager in Networking Project of Iqra University Peshawar in Windows 2000 server.
IT Skills
• CA Clarity EPPM tool 14.2
• Microsoft Project server 2013
• Primavera EPPM P6 Release 8
• Cisco PIX 515E.
• BPMN 2.0
• Microsoft Office Suite 2010.
Memberships
• Project Management Institute Inc. (PMI) USA
• PMO SIG Pakistan
• PMI Islamabad Chapter
• PMI Lahore Chapter
Education & Professional Training & Certification Status
• Master’s in Business Administration (MIS) CGPA 3.62 83% March-2001 – NWFP Agricultural University Peshawar
• Project Management Professional –PMP (Project Management Institute)
• Program Management Professional Training PGMP (2011)
• CCNA 2004-2007
• ISO 9000:2008 Series Internal Auditor Training Course (2010)
• Project Management Professional training (2006).
• Redhat Linux training (2005)
• Risk Management Professional training (2011)
• MCSE 2000 (2000-2004)
References
Available on request