KEY SKILLS
APQP/PPAP standards and Engineering core tools: DFMEA/PFMEA, Process Flow, Control Plan, SPC, MSA (Gauge R&R), capability studies, Ran @ Rate etc.
Internal Lead auditor: Quality System, manufacturing process and product audits; Quality system Implementation, management and maintenance in accordance with ISOTS 16949/ISO 9001; Standard and customers specific requirements.
Problem solving skills and claims management: 8D, PDCA_FTA and QRQC methodologies; Team management skills; IT skills-Excel, MS project, PowerPoint.
ACCOMPLISHMENTS
Monitoring of several projects from product design to serial production according to APQP standard.
August 2015: Success of Customer audit performed by TRW –ZF with 99% IPR
December 2013: Success of QMS audit according to ISO TS16949 by TUV Rhineland with only one minor non-compliance
December 2012: Success of QMS audit according to ISO TS16949 by TUV Rhineland with only 3 minor noncompliances
December 2011: Successful QMS certification according to ISO TS 16949 by TUV Rhineland with 4 minor nonconformities
WORK EXPERIENCE
Since January 2015
Customer Quality Manager
LECTRIC- an Amphenol group company (www.Amphenol.com) EL Fahs, Tunisia
My mission is to manage several customer accounts which are OEM suppliers like: ZF-TRW, Continental, Autoliv, Valeo, Johnson Control and Faurecia in all aspects of quality and continuous improvement in order to ensure: customer satisfaction and a high level of quality performance for all products, my main tasks are:
Analyzing customer specific quality requirements and ensure their implementation; Defining the customer related goals and monitoring its achievement; Leading and ensuring customer process audits
Leading customer quality issues to closure ,by gathering appropriate teams and problem solving tools: 8D,FTA-PDCA.
Reviewing PFMEAs, Control Plans and improving them; Working closely with the Launch Department to perform Advanced Product Quality Planning (APQP) for new product launches and Advanced Quality Planning (AQP) for product and/or process changes.
2011 to December 2014
Quality Manager Mai Tunis, Tunisia
NEW TUNIRAMA (www.newtunirama.com)
My mission was to manage the quality team in order to ensure the following tasks:
Implementation of a quality management system (QMS) in accordance with the standard ISO TS 16949/ISO9001 customer’s specific requirements, legal and regulatory requirements.
Ensuring the respect of commitment to quality targets: customers PPM, internal PPM and deadline compliance; Assurance the realization of quality policy.
Management of internal and external audits: QMS audits, manufacturing process audits and products audits; Monitor compliance of products and manufacturing processes with SPC tool (statical Process Control).
EDUCATION
M.Sc. in Electromechanical Engineering September 2007 to June 2010
National Engineers School of Sfax Tunisia
June 2010: I have got national diploma in electromechanical engineering which is equivalent to M.Sc. engineering Degree with grade: good
Courses: Mathematics, English, Technical drawing, Mechanical design, Power transmission, Materials sciences, Metalwork, Energies studies, Thermodynamics , Production and quality management , Maintenance and reliability of industrial systems, Power electronics, Electro- technical, Electrical machinery, Automation, PLCs Programming
Graduation project: design and manufacturing of Squeeze casting system: mold and double action press
Under-Graduate B.Sc. in engineering September 2005 to June 2007
Preparatory Engineering Institute of Monast, Tunisia
June 2007: I passed the national competitive exams to enter to engineering school
I had received, during two years, sciences and technology preparation courses for national competitive exams
TRAINING AND QUALIFICATIONS
APQP Training August 2012
TUV Rheinland Maghreb Tunis, Tunisia
Training in Advanced Product Quality Planning
ISO TS16949 Requirements Training September 2011
Tunisie Formation conseil International Tunis, Tunisia
Training in QMS requirements according to ISO TS16949
ISO 19011 Training September 2011
Tunisie Formation conseil International Tunis, Tunisia
Training in audit guidelines for QMS and/or environmental systems
ISO 9001 Training September 2011
Tunisie Formation conseil International Tunis, Tunisia
Training in QMS requirement according to ISO 9001
CLUB ACTIVITIES
Member of SAE international (Society of Automotive Engineers)
Member of the Innovative Engineers Club (ENIS)
