Profile
Juan is Self-Motivated, Team Player, Meticulous, Excellent Leadership Skills, take necessary risks to achieve a goal set by my superiors, accurate and precise with reports, love working weekends to complete deadlines. He listens and understand instructions given, to action them for phenomenal results. Juan has good problem solving & troubleshooting skills and experience. Excellent Oral Communication Skills. Brilliant Written Communication Skills. Conflict handling tools. Excellent Time Management, Interpersonal skills, Efficiency Orientation, Initiative, Assertiveness, Independence, Self Confidence, Facilitation Skills, excellent job insight.
Languages
English – Spoken & Written
Afrikaans – Spoken & Written
Mandarin (Chinese) – Spoken
iSiZulu – Basic
Sitswana – Basic
Arabic – Basic
PC & Software Expertise
Details can be provided
Work History
01.11.2014 until Present
Groom to Perfection
Position: Store Manager
Duties: Increasing Sales. Up Selling. Growing clientele. Meeting Targets. Opening & Closing of Parlour, Scheduling collections & deliveries, Front of shop customer liaison, Cashing up, Book keeping, Banking, Pet Grooming, Delivery & Collections
18.08.2010 until 31.10.2014
Vet’s Pantry
Orange Grove Veterinary Hospital
Positions: Store Manager / Top Sales Executive
Duties: Doubling Turnover figures. Launching Staff Procurement. Expanding and Exceeding Sales Targets while building a loyal customer base. Opening & Closing of Store, Cashing up, Drop Safe, Shift Change Overs, Stock Merchandising, Labelling & Markups of Stock items, Customer liaison & enquiries, Pharmaceutical product training in Veterinary care OTC, Veterinary Nutritional Training with various international companies, monthly, Sales Reports, Stock take when requested, Answering of switchboard, Managing diary for 3 Veterinarians when needed, Filing, Cashing up, Drop Safe, Organising ambulance call outs, Managing Grooming Parlour Diary, Supervising staff members
01.05.2010 until 17.08.2010
Groom to Perfection
Position: Store Manager
Duties: Opening & Closing of Parlour, Scheduling collections & deliveries, Front of shop customer liaison, Cashing up, Book keeping, Banking, Pet Grooming, Delivery & Collections when necessary
01.09.2008 until 01.05.2010
Havel Wire Equipment
Position: Sales Executive & PA
Duties: Servicing an existing client database, Sourcing new clientele & suppliers, Area sales rep for Gauteng, Communicating with International Suppliers in Germany, Reporting directly to the CEO, Delivery of merchandise once collected from airports, Streamlining international and local meetings with clients and suppliers, Traveled to the Wire Show in Düsseldorf, Germany for 2.5 weeks
01.03.2008 until 31.08.2008
Traveled abroad in the United Kingdom
01.06.2007 until 29.02.2008
Westport Men’s Clothing Store
Position: Store Manager
Duties: Opening & Closing of store, Cash ups and Banking, Customer liaisons & orders, Custom measuring trousers and shirts to tailor fit requirements, Stock merchandising, House-keeping, Sales reports to Owner
01.09.2006 until 31.05.2007
Look & Listen
Position: Customer Orders Assistant / Part Time Manager
Duties: Opening & Closing of store, Managing up to ten staff members a shift, Customer orders and liaisons, Cash ups and drop safe of all cashiers on duty, Stock merchandising and management thereof, Assisting manager with stock takes monthly
01.06.2006 until 31.10.2006
SA Secure Networks
Position: Personal Assistant to Director / Help Desk Operator
Duties: Managing diary for director, Assisting director, Client liaison, Research & Development
01.01.2005 until 31.05.2006
Marco Adamo Men’s Suit Clothing Store
Position: Sales Executive
Duties: Opening & closing of stores, Cash ups and banking, Client liaison – high-end clientele, Customer orders, Tailor measuring suits to fit, Merchandising stock and steaming suits
01.02.2004 until 31.12.2004
Holistic Therapist
Position: Holistic Therapist
Duties: Managing own diary & appointments, Hot stone therapy, Swedish massage, Reflexology, Indian head, neck & shoulder massage, Reiki Master level healing and tuition, Facilitating corporate meditation and deep relaxation exercises weekly
01.11.2003 until 31.01.2004
Institute for International Research for Abbey Offices London
Position: Market Researcher
Duties: International outbound call centre, Data analyzing, Cold calling international clientele, In house program data capturing
01.07.2003 until 31.10.2003
Three Cities Hotel Group
Position: Breakfast Supervisor
Duties: Staff management, Setting up of cold and hot breakfasts, Client liaison, Liaising with hotel staff, Bookkeeping, Stock take, Merchandising,
01.01.2003 until 31.06.2003
Three Cities Hotel Group
Position: Administration Controller
Duties: Client liaison, Stock take, Merchandising, Staff related enquiries, Conference bookings
01.01.2002 until 31.06.2003
Sir John’s Restaurant @ The Falstaff Inn
Position: Restaurant Manager
Duties: Opening and closing of restaurant and bar, Staff management, Food & drinks management and stock take thereof, Client liaison, Customer satisfaction, Silver service, Functions coordinator, Weddings and conference bookings
Education & Qualifictions
German Course A1.1 – Goethe Institute
Professional Teleselling Skills – Achieve Global
Holistic Therapist – Teachers & masters
Graphic Design Basics – Sirens Graphic Design
Data Capturing – Kelly Personnel
N1, N2, N3 – Roodepoort Techncal College
Standard 7-8 – Florida Park High School
Standard 6-7 – Selborne College
Standard 1-5 – Selborne Primary Boardinf School
Grade I & I I – Barberton Primary School
