Relevant Qualifications
Bachelor:
Bachelor of Economics/ Management, Lomonosov Moscow State University, Faculty of Economics, 2004
Certifications:
Cisco Certified Routing and Switching (CCIE R&S), 2013
Cisco Certified IOS Security Specialist, 2013
Cisco Certified Network Professional (CCNP), 2013
Cisco Certified Design Professional (CCDP), 2012
Cisco Certified Network Associate (CCNA), 2012
Certification in VMware vSphere5 (Install, Configure and Manage), 2012
Microsoft® Certified Technology Specialist ﴾MCTS﴿, 2009
Microsoft Certified Systems Engineer (MCSE), 2008
Microsoft Certified Systems Administrator (MCSA), 2008
Microsoft Certified Professional (MCP), 2007
Training/Courses: Linux administration courses
HP Course: Accelerated SAN Essentials
HP Course: Managing HP Storage Works Enterprise Virtual Array
Implementing and managing Windows Server 2008 Hyper-V
Introduction to Installing and Managing Microsoft Exchange Server 2007
Managing Messaging Security Using Microsoft Exchange Server 2007
Recovering Messaging Servers using Microsoft Exchange Server 2007
VMware vSphere 5: Install, Configure, Manage
VMware vSphere: Design Workshop
Project Management Alison
F5 BIGIP training course
VMware vSphere: Optimize and Scale
Change management
Coaching course
Key I.T. Skills:
• MS Office Suite (Outlook, Word, PowerPoint)
• Networking (Cisco L2/L3, Routing protocols, Design, Nexus, Riverbed, F5)
• Wireless (Cisco infrastructure, Prime, WLC, MSE)
• Security (Checkpoint, ASA, Zscaler, Websense)
• Virtualization (VMWare, DRS, HA, Vcenter, Resource allocation)
• Windows server (Windows 2003/ 2008/ 2012, AD, DNS, DHCP)
• Cloud (AWS, Private local clouds)
Personal Details:
Languages: English (fluent), Russian (native), Spanish (intermediate), French (basic) and German (basic)
Key Skills
• IT infrastructure Management • Security/Network Infrastructure • Operations Management
• Project Management
• LEAN • System Support
• Troubleshooting • Capacity Planning
• Risk Management
• Process Improvement • Leadership • Teamwork and Mentoring
Career Summary
08/2008 – Present
NESTLE LLC, RUSSIA
GLOBE Operations Expert
• Responsible for monitoring and maintaining the IT systems across Russia and acting as a first point of contact for Russian market to communicate issues to the GLOBE EUR IS/IT
• Accountable for implementing the IT strategy and assessing systems including network, servers, storage and security areas
• Managing the IT infrastructure, service delivery, SLAs and IT operations including program management, service management and infrastructure management
• Overseeing the installation, patching, configuration, storage, backup, maintenance, documentation and procurement of all servers and peripheral devices
• Managing and leading the IT project team by coordinating with various departments to solve issues and ensuring all service levels are consistently met
• Responsible for preparing and delivering reports/presentations to the senior management for obtaining approvals and sponsorship
• Liaising with Global IT Support teams during incidents resolution, risk assessment, contingency, and mitigation
• Coordinating with various vendors and account executives for negotiation, management and procurement of IT requirements
• Researching and analysing new concepts/ideas, and reviewing existing systems and processes for improvement the IT infrastructure
• Supporting the industry defined best practices and ITIL service management processes
• Researching and resolving customer service issues and evaluating DRP and BCP procedures to ensure business continuity
08/2005 – 03/2008
GARANT – PARK – INTERNET
System Administrator
• Responsible for the overall network operations and maintenance of the Data Center whilst administering active directory and virtual server’s infrastructure
• Participating in different technical projects of the company, negotiating with vendors and responsible for creating system design, descriptions, manuals and instructions
• Responsible for network troubleshooting to isolate and diagnose common network problems and working with vendors and engineering teams to ensure timely issue resolution
• Working closely with incident management teams to resolve the issues in a timely manner and effectively liaising with support partners on customer specific issues
Prominent Projects
BRANCH VPN MIGRATION
• Branches migrated from legacy connection to the Internet VPN which provided cost saving of about more than $250,000 annually
VIRTUALIZATION INFRASTRUCTURE DEPLOYMENT
• Cost saving on the servers purchase *(more than $100k annually)
• Business support and system management resulting in FTE decrease
• Easier backup, restore and troubleshooting process
WIRELESS NETWORK DEPLOYMENT
• Simplified business connection of corporate network that provided convenient network access for management
• Better wireless services for Factories and Distribution services while improved guest access for auditors and other visitors
• Hardened security detailed monitoring of the Wireless infrastructure and clients