Education/Qualifications
Level Baccalaureate (high school)
Diploma in customer service (Alison )
Diploma in nursing and patient care in progress ( Alison )
Telephone handling skills certificate (reception academy UK, London)
Hospitality English Language Reservations taking a booking by phone (reception academy UK London)
IELTS certificate ( Test English) from British Council
Training TEFL and TESOL ( teaching English skills )6 months
Certificate of first aid and emergency in Salé morocco
Valid driver license type B since 2004
Training computer skills 1 year
Professional Skills
1. Word 6 Decision maker
2. Excel 7 great communicator
3. Power point 8 database my Sql
4. HTML 9 research
5. Amadeus 10 Customer service Expert
Work History
2 years Administrative Assistant/sale manager in Oubaja-Ima import export Company in Kenitra ( Morocco )
Store manager/ Customer service experience 3 years ( abdo Cyber café)
Worked in restaurant for 2 years as waiter
Teaching English and translation from English-arabic, Arabic-English, 3 years Experience
Hobbies
Travelling, internet, reading, writing, music, discovering new things, learning, swimming , love to work
