Profile
A highly motivated and experienced leader with a proven history of success in sales management, marketing and business development.
Directly responsible for significant commercial growth of current and past employers, I have consistently displayed both talent and ability to drive business and people forward to achieve and surpass business objectives and establish and develop profitable relationships ensuring business success in all areas.
Proven Strengths
Team Management Sales & Marketing Aligning & Achieving Goals
Business Development Target Setting Strategic Thinking & Planning
Account Management Communication at all Levels Workforce Development
Recruitment Team Building & Training Commercial Awareness
Personnel Management Leading and Motivating Public Speaking
Budget Control & Optimisation Negotiation Accountability
Career Summary
2013 – Present
Head of Sales Ranne Creative Interiors
Ranne is medium sized main contractor operating throughout the UK and Europe. We specialise in design and build and have extensive experience in consultative services within the interiors/fit-out business.
Responsible for New Business Development and Project Direction for clients across London and the South East
Lead generation through client networking and agent contacts.
Manage a telemarketing team to ensure quality and quantity of new business appointments.
Lead field sales efforts from 1st appointment through to pitch, organizing and managing the efforts of the design and project delivery team. Management includes own direct employees and third party sub-contractors.
Ensuring client satisfaction post handover and maintaining ongoing commercial relationship.
Have implemented processes and procedures gained from previous experience to improve effectiveness and efficiency leading to first full year sales increase of 30%.
2006 – 2013
Head of Client Accounts Morgan Lovell Plc
A specialist in office interior design, fit out and refurbishment, part of Morgan Sindall Plc, the market leader in construction with a turnover in excess of £2.2 Billion.
Directly responsible for commercial growth through the execution business development strategy and the development of major key accounts, including high value hedge funds, legal and major Blue Chip accounts.
Identified pipeline of new business opportunities with existing clients and past clients, implementing appropriate business approach to secure custom on preferably negotiated terms.
Versatile approach dealing with Director level decision makers and FM level implementation.
New client business development as active part of sales team.
Engaging with new markets (i.e. workplace consultancy), negotiating profitable contracts through the effective execution of sales and marketing strategy.
Designing effective marketing campaigns maximizing available tools and budgets resulting in the generation of business opportunities and contracted business.
Co-ordination of tenders and pitches with design and pre-contracts teams through to site construction and handover. Management of these teams including frequent liaison with sub-contractors and third parties.
2004 – 2006
Head of Public Sector Sales UK & Ireland Steelcase Plc
The largest worldwide manufacturer of office furniture with sales in excess of $2.6 Billion per annum.
Raised the companies profile within the public sector increasing public sales by 50%.
Designed and delivered an effective business plan which resulted in the achievement of increased levels of business from Central and Local government, Health and Education sectors.
Worked directly with Dealer Principles to establish, recruit, train and manage public sector sales teams throughout the regions, Scotland and Ireland.
Provided direct leadership to develop and support the existing sales force within London and the South East.
Managed personnel and oversaw tender proposals and responses and led sales efforts, empowering the senior management team to support and ensure the achievement of strategic objectives.
Developed and executed highly successful marketing strategies co-ordinating all activities with a 5-year plan.
1997 – 2004
Account Director, Kinnarps UK Ltd
Ensured the commercial growth in both the Private and Public sectors winning new business from an existing and prospective clients base through a combination of sales and account management expertise.
Forged and utilised relationships within the A&D community as well as knowledge of the legal processes and constraints over European public expenditure to support business development activities and ensure success
Negotiated high value contracts at a senior level, within 6 years I billed in excess of £14million.
Employed talents to effectively manage tender responses and develop complex sales proposals working independently and within executive teams, pooling resources and skills to develop winning material.
Established and managed a bespoke team capable of handling the varying needs of individual clients and led the sales force throughout the sales cycle ensuring achievement of all objectives and targets.
Utilising sales and management skills achieving a consistent top 5 ranking of 630 sales people
1996 – 1997
Business Development Manager, Azlan Training
1995 – 1996
Recruitment Consultant, Aerotek Europe
Professional Development
Personal commitment to ongoing professional development is demonstrated by the successful completion of a number of training courses, which include:
Advanced Sales Techniques Team Building Team Management
Psychological Selling Leadership Employment Law
Negotiation Skills Motivation Writing for Business
Presentation Skills Power Point Communication
Customer Care Excel Interview Techniques
Qualifications
BA (Hons) Business Studies and Public Media
A levels: Political History, English Literature, Business Studies
GCE ‘O’ Level: Achieved 10 including Mathematics, English and Science
Further Skills
Languages: Include Conversational Swedish and Basic German
