Profile
Working as a Operations and Business Development Manager – MENA area with more than 12 years of experience in different positions as Public health administration Business Unit Director, Software Development Director and Chief Technical Officer, Product Manager.
Strategic Thinking
• Developing and evaluating every decision and taking action in light of current and future circumstances, focusing in the results should be achieved
• Applying every possibility thinking in every situation to see what can be done smarter that would maximize opportunities
• Facing every challenge, every problem or every action with better informed decision making and ensuring the functioning in an organization are done in more integrated and in more aligned to the strategic goals
Client Relationship Management
• Providing independent advice on solutions for managing the relations with clients
• Aiming in helping clients focusing customer satisfaction with a consequent impact on revenue & profitability
• Helping client in selecting the right solution and providing training services to ensure successful implementation
• Built a high level of teamwork throughout all aspects of the work. The building of this people relationship ensured a smooth client transition
Business Development
• Understand the relationship between the operational requirements of the business, corporate strategy and customer satisfaction
• Managed and advised new business processes to meet legislation requirements. Produced and implemented agreed processes which standardized company-wide processes
• Providing process improvement initiatives and managing a team as the process improvement also balancing the capability of the business with the operational costs and market demand
People management
• Building strong and transparent relationship with the employees that are based on trust, respect and true communication also provide feedback to the colleagues in the event of failure of mistakes by them
• Listening to the concerns and questions of the colleagues and reverting with the proper answer and getting solution to their problems
• Coaching and mentoring a pool of Transition managers to measure employee performance and to ensure that the transition managers meet there career goals and objectives
OBJECTIVE
Grow and develop in a dynamic environment with multinational companies focusing in applying theoretical and practical knowledge. To continue to work in a challenging and fast placed environment, leveraging my current knowledge, with many learning opportunities.
AREAS OF EXPERTISE
• Business Development
• Business Planning
• Business Strategy
• International Business
• Team Management • Budget Strategy
• Project Planning
• Strategy Development
• Problem Solving
• Marketing Strategy
Career Summary
Dedalus Spa – IT Healthcare System Group – Florence, Italy
Business Development Manager – MENA
Aug 2012 – Present
• Operations, Business development (Middle East North Africa, at beginning cross-market Europe, Latin America, China); Market analysis, presale, presentations, proposals, bid management
• To pursue sales leads and prospective clients, building client relationships, delivering presentations and proposals, maintaining extensive knowledge of current market conditions
• Implementation of organization’s business development strategy on an international level, identifying new business opportunities, maintaining key relationships and negotiating and closing business deals
• To develop a pricing approach based on validated research and analysis of market dynamics
• Project design, planning, coordination and supervision; Facilitated, directed, start up international activities and teams, Team management: recruitment, mentoring, motivation, evaluation
• To support the process of transferring skills, knowledge, technologies
• To understand the desperate world and apply scientific concept and different situation or circumstances
Dedalus Spa – IT Healthcare System Group – Florence, Italy
Public health administration Business Unit Director
June 2011 – July 2012
• Budget Management (13M€): Analysis of revenues, costs (internal / external), Investment, Reporting
• Strategic and operational management: setting of target-goals, business plan, strategic planning and marketing, launch of new products/services in order to provide superior IT systems that assist the company in maintaining a competitive edge in the marketplace (hospital, primary care, prevention)
• Manage Operational management of the Department and working groups
• To lead team Leader on major product-development projects requested by customers
• To coordinate with National Commercial Departments and International Business Unit
• To maintain partnership with Area Sales Manager to come up with realistic forecasts
• Reviewed and approved project plans and charters to ensure they met all business requirements: Supervision during project implementation, timing, resolution of critical issues, verification of results
• Ensure profitability of products and services managed. Seek opportunities at existing key accounts to improve product/company market share to support market penetration
Dedalus Spa – IT Healthcare System Group – Florence, Italy
Software Development Director
June 2010 – May 2011
• To coordination of software development offices in Florence, Modena, Livorno, Avellino, Potenza, Milan, Genova.
• Reorganization of activities according to the expertise, working procedure standardization
• To provide scheduling support for resource availability, time estimates and reporting to management.
• To evaluate performance & survey of training needs and personnel empowerment career paths definition.
• To develop team by recruiting, mentoring and guiding
• To coordinate, support and supervise development teams
• Organization and monitoring of the working groups of software developers and software analysts; planning activity progress with constant monitoring of outputs; sharing expertise and technology between workgroups
• Managing the process of integration and consolidation of various setting environment (182 developer) within Dedalus group
• Coordination of software development (Hospital information Systems, prevention and primary care) among several production sites, stimulating innovative approach and adoption of new technologies
Previous Experience
Chief Technical Officer for Eurosoft Informatica Medica srl – IT Healthcare June 2008 – May 2010
Product Manager for Eurosoft Informatica Medica srl– IT Healthcare June 2006 – May 2008
Process and Designer Function Analyst for Eurosoft Informatica Medica srl Jan 2001 – May 2006
Process and Designer Function Analyst for SATA srl June 2002 – Dec 2004
Qualifications
Master Degree in Management and Business Strategy
May 2008 – May 2009
Business School – IlSole24Ore, Milan, Italy
Bachelor in Information Technologies – Computer Science
Oct 1995 – June 2002
University of Modena and Reggio Emilia, Italy
Training
Courses organized by Dedalus for Managers: Legislation – international commerce, anti-corruption law 2014
Courses organized by Dedalus for Managers: Leadership 2013
Courses organized by Dedalus for Managers: Manager Development Pathway 2012
Courses organized by Chamber of Commerce: Market Analysis, Strategy, Partnership 2009
