PROFESSIONAL EXPERIENCE
Edutech Middle East LLC, Dubai, UAE : Since Aug ‘09
Project Lead, Information Solutions
Executed many successful Projects in GCC Region – UAE, Oman, Qatar, Kuwait, Bahrain, Saudi Arabia.
Accountabilities
ü Presales Activity – Giving Demo to customers, Preparing Project Costing.
ü Responsible for managing projects within the constraints of scope, quality, time and cost, to deliver specified requirements and meet customer satisfaction.
ü Direct the activities of project team members from initiation to completion of projects.
ü Create Scope Document, WBS, Project Status Report and conduct Project Kick off meetings.
ü Revise project plans, track project status and ensure project tasks are completed according to established timelines.
ü Utilize company standard change management, risk management, schedule management and issue management activities.
ü Develop and track project metrics to track progress and assess the project’s success
ü Maintain project documentation library. Ensure all current versions of project documentation are published to the library.
ü Closes all project documentation and archives appropriate records such as lesson learned.
ü Manage project resources, including virtual and remote teams.
ü Implementation of Information solutions products across GCC.
ü Product support & training for customers on Virtua Integrated Library Systems, Safari Montage Video Streaming Sever, Digital Repository System, Digital Assets Management system, Quidenus Robotics Books Scanner, Elims, Bibliotheca & MkSorting RFID Systems.
Abilities:
ü Project management at development and application levels.
ü Travel for conferences, consulting and customer training
ü Database Management with Oracle 10g and 11g
ü Writing simple to complex library based queries using SQL PL/SQL
ü Customization of web OPAC using HTML and CSS
ü Troubleshooting web reports using PERL
ü Writing complex to simple scripts using Shell Scripting and Bash
ü Installation, maintenance of LINUX, UNIX and SOLARIS servers
Ali & Abdul Karim Trading Co. (AATCO) L.L.C., Sultanate of Oman, Aug’ 07 – Jul’ 09,
IT Administrator
Accountabilities
ü Coordinate with Head Office & Factory users for daily routine activities and ERP techno / functional.
ü Looking after an ERP System (Orion 10.6) for the company.
ü Looking after Modules: AR, AP, Fixed Assets, GL, Sales, Logistics, Inventory, Maintenance, Payroll, Purchase & Manufacturing, Front End: Forms 10g & Back End: Oracle Database 10g, TOAD and Discoverer reports.
ü Testing of the customized package, installation of software & Users Training.
ü ERP Implementation (Mar 08 – Jan 09): Orion 10.6 ERP & TDABC (Time Driven Activity Based Costing).
ü Implementation with various phases of Implementation life cycle i.e. Business Process Study (BPS), Business Solution Mapping (BSM), User Training, Customer Solution Acceptance (CSA), and Data Migration & Go-live.
ü Reports Development: Developing new reports in Discoverer for various departments and management for better analysis and decision.
Project / Process
ü Business Process Study as per requirement of Business Logic for Time Driven Activity Based Costing (TDABC).
ü Business Solution Mapping based on Business Process Study.
ü Implementation of Orion Application server & Oracle 10g database Sever.
ü Perform the Data Migration from Orion 7.4 to 10.6 of Masters Tables.
ü Development of reports in Oracle Discoverer for Orion 10.6 for on Inventory, Quality, Production, Purchase and payroll modules.
ü Development of 3 Oracle Discoverer reports for Time Driven Activity Based Costing.
ü Coordinate for Go-Live.
ü Customer Solution Acceptance.
Hind Motors India Ltd., Chandigarh, India, Aug’ 05 – Jul’ 07,
System Administrator
Accountabilities
ü Implementation of Siebel 7.8.
ü Responsible for Activation & Deactivation of User IDs in Siebel 7.8 according to Users Job Profile.
ü Monitoring of Product Prices, Stock and Inventories of Cars & Accessories in CRM-DMS.
ü Looking after Users Problem related TATA Motors CRM DMS Partner.
ü Looking after an Integrated Online Transaction Processing System (OLTP) – NCCMS (customized package for internal working of all departments PDI, Service, Workshop, Accounts, Spare parts using VB 6.0 Oracle 9i and Crystal reports 8.0), modification, testing of the customized package & installation of software.
ü DBA activities i.e. backup & recovery of the database in oracle 9i.
ü Maintenance of the Hardware & Networking of 100 computers spread in 4 branches (Chandigarh, Mohali, Panchkula & Pinjore) using ISDN Modems and ICS & RAS services.
ü Configured and installed Red hat Linux Enterprise 3.0 as a Mail Server for internal and external mails of the company. Installed and configured Hardware Firewall, Centralized Anti-Virus software.
Project / Process
ü Implementation of Client PC’s as per the requirement of Siebel Application.
ü Data Migration of Stores Inventory from Old Inventory System to Siebel Application.
ü Development of 68 reports for Sales, Inventory & Service Modules.
ü Provide remote technical support through problem analysis and assistance.
ü Provide support product installation and functional questions.
ü Prepare implementation plan for live environments.
ü Provide User Training on Siebel administration, Monitoring of Product Prices & Stock to Power users of (Admin, Accounts & Stores Department).
Ches’nut Strategic Sales Sector 34, Chandigarh, Mar’ 04 – Jul’ 05,
MIS Executive
Accountabilities
ü Handling Daily MIS to BCD Airtel.
ü Handling Prepaid Complaints from all Punjab.
ü Ensure Audit Norms of Prepaid Enrolment form of Airtel.
ü Handles Database of the Ches’nut and Ensure Database and Software Maintenance.
ü Ensure Process Management and Build New Processes to Reduce Errors.
Project / Process
ü Developed Project “Premium Gold” for Ches’nut Strategic Sales An Airtel Outsource for the Punching of Mobile Numbers of Prepaid Connections of Punjab Region.
ü Generate Various MIS Reports (Eg. Pendency Report). Front End: Visual Basic 6, Back End : MS- Access , Reporting Tool : Crystal Report 9.0.
PROFESSIONAL SKIILS
þ Excellent Communication Skills, Presentation Skills, Leader Ship Qualities and Articulate Documenting Skills
þ Honor in Work Dedication, Task Initiation, Self Starter and Self Supervision.
þ Effectively worked in tight schedules to meet the dead lines.
þ Excellent Knowledge and Strong Working Experience in Customer Relation Ship Development.
þ Consistent Team Player and believes in team effort.
þ Completed Oracle 9i Certification Training form SSI Amritsar in 2001.
þ Completed Orion Technical Training Comprising of Database Objects and Data flow. (Covering all modules:- GL, AR, AP, Inventory, Purchase, Sales, Manufacturing, Maintenance, HRMS & Payroll) from 3i Infotech Limited, Dubai in 2009.
þ Completed 36 Hours PMI training based on PMBOK at Chicago Management Consultancy Dubai.
þ Completed RFID Systems Technology Training in Intellident – UK & Mk Sorting Systems – Germany.
þ A member of the Project Management Institute (PMI).
SCHOLASTICS
ð Bachelor of Technology in Computer Science & Engineering from International Institute of Telecom & Technology, Kala Amb,(H.P University – India).
ð Three years diploma in Computer Science & Engineering from Govt. Polytechnic, Amritsar (India).
ð Completed 40 hours of PMI training at Chicago Management Consultants – Dubai, UAE.
TECHNICAL QUALIFICATIONS
þ Operating System Windows, UNIX, Red Hat Linux, Sun Solaris.
þ Languages C, C++, Visual Basic.
þ Database Oracle, Ms-Access, Ms-SQL, My SQL & Postgresql.
þ Reports Seagate Crystal Reports, Oracle Discoverer
þ Server Technologies Citrix Server
þ Hardware Knowledge of Router, Switch, Hardware Firewall, Wireless router & RFID.
þ Software Tools Microsoft Projects, Microsoft Visio
þ Web Technologies HTML, CSS, Apache Tomcat, Java
þ library standards MARC, METS, EAD, DC and OAI-PMH
