Education
Bachelor of Computer Science, University of Princess Sumaya for Technology, Jordan (1998) with First Class (70.6%)
Experience
Senior Consultant ICT and Project Management – Delivery Unit (Jun 2014 Onwards)
ARAAMIS Consulting, Riyadh, KSA
Report to the Director and lead a team of 5 resources
Provide support to the development of strategies for organizations seeking to modernize the business processes
Lead the team to recommend practical solutions that help reduce costs and improve business operations
Manage documentation of the current state, support the identification of issues/weaknesses, opportunities for improvement
Design and improvement for business processes across a variety of functional areas
Responsible for the development of creative strategies to help clients achieve business success, by understanding and identification of engagement issues
Spearhead short-term and long-term implementation strategies to address client operational needs
Support the growth of the local office including business development, proposals, interviewing, community involvement and any practice building activities
Interact with client and manage various client deliverables including requirement collation/documentation, functional design documents, status reports, client presentations, etc.
Provide technical leadership and support to team members to ensure timely project completion
Draft key technical sections of proposals especially approach and methodology
Manage all components of medium-sized bids – technical and commercial methodologies, staffing and budgets
Effective utilization of resources to deliver projects on time and within scope, budget and quality parameters
Senior Project Manager – Service Delivery Department (Jun 2009 – Jun 2014)
Etihad Etisalat – Mobily, Riyadh, KSA
Reported to the Director and led a team of 9 resources
Provided leadership to project team and managed coordination of the partners
Managed the entire software development life cycle (SDLC) from technical specification to the project closure
Worked on high level design of Mobily integration between Siebel CRM, Oracle BRM, Comptel IBM MDM Server, Integrator System EAI & SOA for integrating systems, Mediation Provisioning, Intelligent Network, Billing and Credit Control Systems to provide optimized solution to increase the services performance
Accountable for developing a detailed project plans and managing project deliverables in line with the project plans
Managed project scope, change control, project training as well as project evaluation & dissemination activities
Managed & ensured prompt resolution project related issues and provided project status report to project sponsor as well as project steering board/senior management
Responsible for final approval of design specification for multiple projects
Managed projects using Agile (Scrum) methodology from requirement backlog till production deployment and production verification
Project Manager & Consultant (Apr 2008 – Apr 2009)
Nexus Arabia (Branch of Nexus AG German Company), Jeddah, KSA
Reported to the Director/PMO and led a team of 9 resources
Accountable for end-to-end management & implementation of ‘MedFolio’ HIMS project on the “Medical Services Division of the Ministry of Defense and Aviation” for 4 hospitals in different areas of Saudi Arabia
Planned and scheduled project deliverables, goals and milestones
Analyzed business requirements and determined appropriate technical integration with external applications
Project Manager & Consultant (Apr 2007 – Feb 2008)
Balsam Healthcare Crop Ltd, Jeddah, KSA
Reported to the Director/PMO and led a team of 7 resources
Led, managed and implemented ‘Oasis’ HIMS project (end-to-end) on the “Ministry of Health Hospitals” for 2 hospitals in different areas of Saudi Arabia
Accountable for end-to-end project management including project planning, scheduling, estimation, resource planning and achieving project goals
Shared on set up PMO office by implemented PMI methodology.
Analyzed business requirements and determined appropriate technical integration with external applications
Designed the following systems in integration between HIS, RIS, PACS & Lab systems using HL7 to provide optimized solution to increase the services performance
Provided training and support to clients for delivered products
