Profile
An experienced and adaptable Deputy Managing Director in the field of Wireless Telecommunication with a proven track record of delivering solutions using Point to Point (P2P), WiMAX solution for Mobily outlets and Point to MultiPoint (PmP) for backhauling Mobily’s 3G and 4G LTE Network and Enterprise Customer Access VPN to all major cities of the Kingdom
Strong project planning and implementation experience, results orientated and profit- focused with design solutions and development skills.
As a Deputy Managing Director I managed to build a strong group identity by leading departments with over 200 staff with management hierarchy and full budgetary authority.
A strong desire to see company growth and thus dedicated to maintaining high quality standards in the most efficient manner at the quickest time possible. Highly articulate, confident, persuasive leader, able to motivate and communicate to achieve exceptional performance. Whilst dependable and reliable in supporting and enabling team effort to produce genuine long-term sustainable development.
Having grown up in a multicultural community within the West Midlands (UK), I have developed an understanding and respect for cultural and religious diversity. Fully subscribed to the principle that everyone, irrespective of their gender, race, colour, creed, and abilities should be treated equally and should be fully supported to realise their potential. I apply this principle diligently in all my practice.
Career Objective
To learn and contribute my knowledge and skill in management related field. To apply these in an environment in which these skills are valuable and appreciated. To have and create opportunities to improve and broaden my skill set to ensure I continue to be an asset to colleagues and the organisation.
I have the ability to work with people at all levels, whilst able to build a rapport swiftly which enables me to make observations, assessments and recommendations as and when required.
Key Skills
Key Skills Directing various business departments to ensure the smooth running of the company.
Developing and supporting a cross functional culture of continuous improvement.
Comprehensive understanding of all Saudi employment law legislation.
Updating work colleagues on business performance, new initiatives and related issues.
Providing focus and direction to subordinates.
Decision making and problem solving.
Work scheduling that improves employee performance and reduces absenteeism.
People management.
Cost control, budget control and financial management.
Motivating employees to do better.
Accuracy and attention to detail.
Ability to work as part of a team.
Effective administrative procedures.
Ensuring high levels of customer satisfaction.
Flexible, open to ideas and willing to learn.
Leadership skills.
Communication, coordination and analysis skills.
Experience
WiConnect
Al Mansoor Tower 902, Al Salam Street, PO BOX 27984, Abu Dhabi, UAE
July 2007 – Present
From Project Manager, Regional Manager to Deputy Managing Director
Involved in formulation of company direction and strategy.
Responsible for driving the growth of revenue and profit margins.
Analysing operating costs and efficiency.
Encouraging, identifying and developing best practice strategy.
Developing and supporting a cross functional culture of continuous improvement.
Managing multi-disciplined teams and resolving any conflicting priorities.
Identifying, developing and directing the implementation of business strategy.
Improving margins and maintaining a high quality service to clients.
Keeping control of business expenditure, ensuring it’s within agreed budgets.
Resolving contractual and commercial issues and disputes.
Working on full development lifecycle projects (Turn-key Solutions).
Developing detailed project plans.
Developed material specifications and scope of works for projects.
Liaising with key strategic suppliers and customers to define KPI’s.
Maintaining excellent relationships with clients and suppliers.
Develop and implement operational departmental policies, goals and objectives.
Monitored processes and initiated solutions for reducing cost for projects.
Encouraging, recognising and developing best practice strategy.
Managed budgets for the organisation to influence organisation’s financial profitability.
Retain accounts through the development of strong relationships with key decision makers.
Dudley Council Ethnic Minority Achievement Service EMAS,
Saltwells EDC, Bowling Green Road, Netherton, Dudley MBC West Midlands, DY2 9LY
May 2006 – June 2007
Education Family Support Officer
Work in partnership with schools and communities providing support for children with English as an additional language
Helping to raise the achievement of ethnic minority pupils including new arrivals. Provide in-class curriculum and bilingual support and intensive short term programmes for new arrivals (Weekend English Language classes and Evening Supplementary Schools).
Dudley Council Chief Executive Department
Council House, Priory Road, Dudley, DY1 1HF
Oct 2005 – May 2006
IT Officer and Web Developer – Business Unit Support
Design and Implementation of eGovernment application using mandoforms
Propose a new business model allowing residents to subscribe to SMS services for any major road works disruptions, school closures, accidents, in the Dudley borough. The suggestion was accepted and has been brought forward to the board meetings.
Designed and developed new website front-end to incorporate with the new corporate image for the council. These include producing sitemaps, storyboard and develop a new prototype for the
ICT business unit.
Hosting the new corporate website in the Internet Information Service (IIS) 5 and let other staff to perform a user acceptance testing (UAT) before going live
Created Dudley council’s word templates which are currently used throughout the council as standardised templates i.e. letter head, memorandum, facsimile, agenda and minutes. This involved organising and chair meeting with customers.
Tested new hardware i.e. tablet PC, Digital web-cam and written a user manual highlighting new features and compare it to normal business laptop.
Evaluate and redesign previous e-government forms and to ensure most forms are on the live server before the 2005 deadline. The government’s independent monitoring body officially recognised and thanked the ICT services department for the hard work in meeting the
government’s target.
Marks & Spencer Store
45 High Street, Birmingham
May 2001 August 2002
Sales Assistant
Continuous involvement with staff and the public in variety of situations enabled me to develop my communication and persuasive skills.
Participation in dealing with the deliveries and merchandise. Furthermore on numerous occasions, involved in dealing with customer complaints and queries, and dealt with them effectively according to company policy.
Was awarded employee of the month award for two consecutive months
McDonalds Store
No 1007 Merry Hill, Dudley
October 1999 May 2001
ManagerTrainee
Training new intakes to prepare food, ensure awareness of the health & safety act in conjunction with hygiene in relation to the organisation.
Supervised a team of 17 to 25 members of staff on my shifts
Summing up the cash and placing it in the safe
Achievements
Promoted from Project Co-ordinator to Project Manager
Promoted from Project Manager to Regional Manager
PRINCE2 Qualified since 2008
Awarded a certificate from the Yemen Embassy in London in June 2005 in recognition for high achievement in academic studies, contribution and hard work involved within the Yemeni Community across the UK.
Awarded employee of the month for three consecutive months at Marks & Spencer
1999 – 2001 Awarded outstanding student of the year certificate for the first, second and third year in college for my hard work and success
Interests
Sports have always been a favourite pastime; I thoroughly enjoy many sports specifically concentrating on cardiovascular workouts. Reading on new technologies, management practices, out in the market while keeping myself up-to-date with world political affairs.
Education
August 2013 – Mar 2016 Leicester University Leicester (UK)
MBA
Subjects included:
Organisational Behaviour, Accounting for Managers, Foundations of knowledge, Marketing Design and Operations and Strategy Business Information & Analysis
September 2001 – July 2005 Staffordshire University Staffordshire (UK)
Achieved 2.1 BSc (Hons) in Business Information Technology.
Subjects included:
Strategic Information Management, Critical Issues in Management in Information Systems, Advanced Database Systems, Project Management, Strategic Entrepreneurship, Mobile Communication and E-commerce.
September 1998 – July 2001 Halesowen College Halesowen (UK)
Achieved Distinctions in all Mandatory, Optional and Additional Units in GNVQ
Advance in Information Technology.
September 1993 – July 1998 Windsor High Halesowen (UK)
GCSE’s Including English, Mathematics and Science
Other Qualifications
Since 1986 to 1999 I attended Arabic school during the evening of every weekday where Arabic language, literature, History, Mathematics, Science, and Geography was taught at a GCSE equivalent.
References
Available on request
