Education & Qualifications
• Information Systems Engineer. – Graduated – 2007/2012 – 5 Years.
Universidad Alejandro de Humboldt, Caracas, Venezuela.
• Associate Degree in Electricity, Major in: Instrumentation and control. – Graduated – 2002/2006 – 4 Years.
IUT. Dr. Federico Rivero Palacios, Caracas, Venezuela.
Skills Set
• Programing Languages: Microsoft C# and Visual Basic.Net (FW 3.5/4), Oracle Java (6/7), C/C++ (Microsoft C++ 2012 / ATMEL Studio and PIC C), PHP 5.X, Microsoft T-SQL (2008 R2, 2012), Oracle PL/SQL (11g), HTML 4/5, CSS (2.1/3), Javascript, Jquery (1.10/2), jquery mobile (1.4), Labview 7, Step 5 for Siemens PLC, Assembly for PIC and ATMEL microcontrollers.
• Operating Systems: Microsoft Windows 7/8/8.1, Microsoft Windows Server 2008 R2/2012 R2, CentOS 6.5, Fedora 19, RHEL 6.
• Software Applications: Visual Paradigm UML 8, Microsoft Visual Studio 2010/2012/2013, Microsoft SharePoint 2010/2013, Team Foundation Server 2010/2012, Microsoft Project 2010, Kentico CMS 5, Eclipse IDE Kepler, MySQL 5, MySql WorkBench 6, Toad, Microsoft SQL Server Management Studio 2008/2012, Android SDK 4, IIS 6/7, Tomcat 6/7, Oracle Web Logic 12c.
Professional Experience
S.A. NACIONAL FARMACEUTICA – Retail Pharmacy Business – Caracas, Venezuela.
Software Development Manager (September 2013 to Present).
• Implemented of open source software GLPI 0.84 in order to be used as Helpdesk Managing Tool, following ITIL V3 specifications, keeping the project implementation cost in zero.
o Improved the communication between support levels centralizing the information in one place.
o Implemented and documented business SLAs to put in order the business priorities when technological devices are involved.
o Implemented and documented approval workflows for change requests, letting historical traces to be used for auditing and rollback processes.
o Customized the frontend with business branding style in order to give it sense of belonging.
o Integrated with Shinken for monitoring the main business servers and services in order to create automatic support tickets when something goes wrong with IT devices.
o Integrated with OCS inventory for automatic updating of IT inventories.
o Implemented helpdesk KPI’s to give reports about helpdesk management to business directors.
• Develop of custom software architecture for migration and integration between legacy systems and Oracle Retail v13.
o Design of data model architectures in SharePoint, using Data Business Services and InfoPath Services for centralizing the business data entries in the company intranet besides replacing some legacy systems, reducing development times on custom application.
o Design of custom software architecture in Java to serialize the data to be migrated from legacy systems to Oracle Retail, reducing times and costs of consulting. (ORBO, ORCO, ORSIM and ORPOS).
o Design of custom software architecture in Java for integrating the outputs and inputs data between Oracle Retail products and legacy systems, this platform design will provide support to future software integrations based on web services.
• Implemented of open source software E-learning platform Chamilo LMS 1.9.6 with global scope in the business, keeping the project implementation cost in zero.
o Improved of learning curve of new staff besides reducing cost to Human Resources Department in term of business education, trainers travel expenses, communications and paper consumption.
o Developed of workshops about how to use the platform in term of best practices in E-learning technologies. This included workshops for teacher, platform administrators and students, in order to use all the capabilities that the platform has.
o Implemented of the business competency model on the E-learning platform, reducing time in the evaluation process and cost of paper consumption.
• Implementation of Agile methodologies to improve the performance of software development department besides developing project KPI dashboards and project reports for business directors using Microsoft Team Foundation Server 2010 integrated with SharePoint 2010 as a publishing platform, in order to show the projects status and impediments involved, as well as keep historical records about the projects that were done.
• Management several development teams to accomplish projects on deadlines that the business is expecting. Besides giving coaching to the developers.
• Developed of work plans, oversee project developments and implementation, following the PMI framework.
Size of the team: 7 People (2 Java developers, 4 .Net developers, 1 DBA)
Development Project Manager. (March 2013/September 2013 – 7 Months).
• Installed and configured of SharePoint 2010 as a unified communicational tool to the business, beside stabilizing and documenting rules for information workflows, document center and publishing sites, as well as developing of Intranet and WebParts using the business branding styles that the company had.
• Developed of workshops about how to use SharePoint with the goal of teaching the employees how to get all the capabilities that the platform has.
• Designed and developed of custom integration bus solution in ASP.Net for a specific retail business type in order to reduce consulting cost to zero and improving the time of integrations between stores and insurance companies.
• Designed and developed of software administrative tools in Java EE for stores in order to reduce the operative times to Financial Department in term of invoice matching and withholding taxes.
Size of the team: 5 People (1 Java developers, 3 .Net developers, 1 DBA).
PREPARADOS ALIMENTICIOS INTERNACIONALES C.A – Fast Food Restaurant Chain – Caracas, Venezuela.
Software Development Leader. (November 2011/February 2013 – 1 Year and 5 months).
• Installed and configured of SharePoint 2010 as a unified communicational tool to the business, beside stabilizing and documenting rules for information workflows, document center and publishing sites, as well as developing of Intranet and WebParts using the business branding styles that the company had.
• Developed of tracking system for food quality assurance based on Microsoft SharePoint 2010 Workflows Services in order to improve the performance of Food Quality Department.
• Developed of corporate intranet based on Microsoft SharePoint 2010 platform, besides designing and configuring operational control dashboards for restaurants in order to simplify the communication between Central Office, restaurant and Warehouses, as well as integrating SharePoint with Exact Globe ERP, reducing cost in communications and paper consumption.
• Developed a Windows Service with the goal of avoiding problem with software applications in restaurant besides reporting to helpdesk Department about hardware problem that the server could have.
• Developed of workshops about how to use SharePoint with the goal of teaching the employees how to get all the capabilities that the platform has.
• Implemented of Agile development software methodologies to improve the performance of software development department besides developing project KPI dashboards and project reports to business directors.
Size of the team: 4 People (4 ASP.Net developers).
Reason for leaving: Professional and salary improvements offered by my ex-boss.
VENEZUELA SOCIAL FACTORY C.A. – Social Media Business – Caracas, Venezuela.
Principal Software Development Engineer. (February 2011/October 2011 – 9 Months).
• Developed and designed of web social network “TuTigrito.com” in ASP.net.
• Developed of custom software solutions for horse race bets management. Using Web and Mobile development technologies as Android SDK, Java EE, jquery mobile and HTML 5 Responsive Screen over Linux CentOS, MySQL and Tomcat.
Size of the team: 3 People (2 ASP.Net developers, 1 Graphic designer).
Reason for leaving: The Company closed for bankruptcy
CADENA CAPRILES C.A. – Mass Media Business – Caracas, Venezuela
Principal Web Development Engineer. (January 2010/January 2011 – 1 Year).
• Designed and developed of 4 high traffic mass media web sites, using jquery and Kentico CMS over ASP.net platform.
• Developed of Windows Service in Microsoft.Net for automatic media newspapers publishing in Amazon Kindle Store.
Size of the team: 11 People (5 ASP.Net developers, 1 Java Developer, 1 DBA, 2 Graphic designers, 2 Journalists).
Reason for leaving: Professional and salary improvements.
Central Madeirense C.A. – Supermarket Retail Business – Caracas Venezuela
System Analyst. (February 2009/December 2009 – 11 Months).
• Designed and developed of applications for Motorola Symbol devices (handhelds and barcode scanners) using Microsoft Mobile framework 3.5, besides developing desktop administrative applications for invoice matching in Microsoft.net as well as integrating of custom software solutions with Oracle E-business suite.
Size of the team: 8 People (2 Cobol Developers, 2 Microsoft.Net Developers, 4 Oracle Developers).
Reason for leaving: Professional and salary improvements.
Net People International (Zed Mobile Partner) –Mobile Content Business – Caracas Venezuela
Web Development Engineer. (November 2007/November 2008 – 1 Year).
• Designed and developed of web sites in WML and Microsoft.Net for selling mobile content with a scope in all Latin America.
• Developed of DRM algorithm in Microsoft.Net to protect the mobile content from piracy.
• Developed of custom CMS solutions in ASP.Net to international mobile phone operators like Telefonica, Orange and Tigo.
• Developed of SMS platform in Java for integrating the business with the mobile phone operators.
Size of the team: 12 People (6 Microsoft.Net developers, 6 Java developers).
Reason for leaving: The Company moved to other country.
PDVSA (INTEVEP) – Petroleum Business – Caracas Venezuela
Technician Level 1. (July 2006/August 2007 – 10 Months).
• Designed and developed of an electronic prototype to read HID security access card for doing charges to employees who used employee services like candy machines, coffee machines and internal petrol stations, using an ATMEL microchip programed in C++, besides making a Java interface to connect the device with the ERP which the company had.
• Developed of custom laboratory control applications in Labview 7 using National Instrument Devices to control petroleum refining experiments, as well as developing web application in PHP 5 with PostgreSQL 7 as a frontend to remote control.
Size of the team: 4 People (3 Instrumentation and control technicians, 1 Computer scientist).
Reason for leaving: The contract was ended.
