Career Summary
PRESENT EMPLOYER
Name of firm: One Nebula Pty Ltd
Department: IT Consulting
Period of employment: 2008/04/14 – current
Current Position: Business Analyst / Product Manager
Nature of work: IT & Telecoms Consulting
Duties and Responsibilities:
• Business Analysis within current Telecoms and Information Technology Sector
• SAP processes aligned to Accounts Payable, etc.
• Information Gathering and Problem Solving
• Project Management Process and Project Life Cycle
• Project Goals, Objectives and Scoping
• IT Architecture Standards and recommendations
• IT Policy review and adherence
• IT Operating Model alignment to new technologies
• Facilitation of workshops, strategy sessions and JAD
• Managing of Solution Scope
• Requirements and Conceptual Requirements Definition
• Business Process Modelling and metrics review
• Interface Requirements Analysis
• Documenting and Verifying Information Models
• Requirements Integration & Validation
• Documenting requirements in the Functional Specification
• Agile analysis and design
• Change Management analysis and recommendations
• Management information Reporting
• Steerco Presentations
Customer Base:
• Absa Bank Group IT and Finance Division
• Standard Bank Group IT and Finance Division
• Nampak – RFP facilitation and Evaluations
• SAPO – Telecommunications Optimisation and Technology refresh
Languages
English (2nd), Afrikaans (1st)
Education & Qualifications
Marquard High School
Grade 12
Afrikaans (HG), English (HG), Business Economics (HG), Accounting (HG), Biology (HG), Typing (SG)
Further Qualifications
Ndip Information Technology
Diploma at Technikon FS in Bloemfontein, South Africa (Free State)
Subjects
Programming Solution, Practical Accounting, Information Systems, Ethics of Technology
Diploma Business Analysis
Faculty Training Institute, Rivionia, Gauteng
Pastel Accounting Certificate
Certificate at Damelin Computer School in Bloemfontein, South Africa (Free State)
Subjects Accounting I, II, III
Applicable Courses:
Cultural Diversity in the Workplace
Certificate at Telkom Centre for Learning in Cape Town, South Africa (Western Cape)
Handle Calls with Confidence & Professionalism
Certificate at Telkom Centre for Learning in Cape Town, South Africa (Western Cape)
Previous Employers
Name of firm: Telkom SA Ltd
Department: Corporate Customer Care
Period of employment: 1998/03/23 – 2005/02/28, 2006/08/16 – 2008/03/31
Current Position: Corporate Customer Advisor / Sales Advisor
Nature of work: Telecommunications
Permanent skilled level position at Telkom SA in the Telecommunication sector in Cape Town, South Africa (Western Cape). Benefits: Medical Aid, Pension Fund, Telephone Rebate.
Duties & Responsibilities
Managing of Global Corporate Accounts such as Absa Voice + Data / Mondi / Anglo / Truworths / Std Bank Data
Project managingDaily Processes
Communication to internal divisions
Weekly feedback reports
Complex solutions
Voice Contracts
Relieving of Ops Manage
Name of firm: FSP Solutions
Department: Consulting & Training
Period of employment: 2005/04/01 – 2006/08/10
Current Position: Client Services Manager
Nature of work: Insurance
Permanent management level position at FSP Solutions (Pty) Ltd in the Business & Management sector in Midrand, South Africa (Gauteng). Benefits: Cell Allowance, Petrol Allowance, Medical Aid.
Duties & Responsibilities
General Duties:
Manage of 6 consultants
Weekly reports
Monthly Stats
Refunds
Insurer Payments
Broker Commission
Tracking Device Commission
FSP Solutions – New Business Development Manager
Permanent management level position at FSP Solutions (Pty) Ltd in the Marketing sector in Midrand, South Africa (Gauteng). Benefits: Car Allowance, Cellphone Allowance.
Duties & Responsibilities
Managing New Business Development section and broker help desk. This section is responsible for the overall value add and new registrations of the company. Generate new leads for external marketing in order to achieve monthly targets. Also responsible for marketing in the Freestate by calling on new and existing brokers in the field.
