Profile
9 years and 10 months of Sales, Pre-Sales, Business Analysis & Market Research experience in leading IT organizations and working with multinational teams to exceed revenue and profit goals.
• Specialized skills in IT Sales, BPO Sales, BI tools, Requirement Gathering & Strategic Planning for clients requiring B2B/B2C technologies, Enterprise Applications
• Strong command of international business protocols and experience working with international clients and organizations across the globe.
• People & Project Management Skills.
• Expert relationship builder, avid learner and go-getter.
Tools/Technology Awareness
• MS Office (Word/Excel/PowerPoint/Access/Project/Visio),
• Salesforce.com, Sugar CRM, vTiger CRM, Vicidial, Goautodial,
• C,C++, VB, VB.Net, ASP, Java
• Electronic Data Capture(EDC), Interactive Response Technologies(IRT)
• Clinmetanoia (Solution for Clinical Trial Optimization)
• TULA(Solution for Central monitoring and risk analysis in Clinical trials)
Career History
Makrocare Clinical Research (DDi )
Aug2015- Present
Sales Manager- Strategic Partnerships
Responsible For:
Build strategic partnerships with Pharma, Biotech and life science companies
Handle a team of 2 lead generation executives to build sales pipeline for Europe
Connect to Key decision makers of Pharma companies to setup appointments
Solutions pitching to KDMs by presenting demos for eclinical tools and solutions
Assist clients in providing them the right suggestion on the cost savings for the clinical studies
Requirement gathering from clients on the study viz. phase, tools, sites, locations, study type, CTMS requirements
Achievements:
Generated a revenue of 120,000 Euros in the second month by selling EDC tool
Abstract Paper got selected for final presentation at ACDM Annual Conference 2016
3 demos for EDC , 1 demo for Clinmetanoia done & 4 others in the pipeline
2 Global customers are in 2nd level stage for Clinmetanoia
Mentored less experienced executives to get demos for eclinical tools
Axcero InfoTech Solutions Pvt Ltd
Jan2013- May 2015
Account Manager & Business Analyst (UK)
Responsibilities:
Axcero is IT & ITES service and solution provider across US, UK and UAE
Sign up with Big media houses for consumer lead generation contracts
Build the complete BPO unit for Axcero from scratch
Hiring, nurturing the resources and generating revenue from the Unit
Built in-house capability of more than 100 FTE’s
Achievements:
Build a leadership team for the BPO Unit that included head of each department
Grew the BPO Unit from 10 FTEs to 200 FTEs in a span of 2 years
Generated a revenue 1 Million GBP in the year 2014-2015
Data Octopus, Data Locator Group, Communication Avenues were some big clients that had multiple contracts with us.
Ion idea Inc
Mar2012- Dec2012
Manager- Inside Sales (UK)
Responsibilities:
Take up full responsibility for accurately and completely populating proposal contents as needed within the deadlines while doing proper review and edits to different proposal documents
Prepare sales kit, collaterals and case studies on industry specific requirements
Initiate relationships with new clients, follow-ups to make them understand about our solutions
Handled a team of 6 Inside sales executives to create a pipeline for our solutions
Achievements:
Created two LOB’s for a existing premiere client for 15 FTE’s
Signed up a contract for RPO for 10 FTE’s with Lenovo without channel partners
Mentored all the 6 sales executives in exceeding their annual targets
Signed a contract with Teleprospects Media Limited for 25 FTE’s for a period of 1 Year
24×7 Customers Inc
May 2011 to Mar 2012
Market Research Specialist
Innovate new strategies to understand current market insights and changing trends
Manage a team of 5 executives under the sales research team for competition research
Active participation on the RFP reviews on solutions, L&D and price offerings
Research account details/database, media monitoring/news updates
Research on account details of competitions, viz approx FTE’s, service region, delivery locations, contract terms etc
Collate information on competition recruitment statistics
Prepare presentations/reports on the competition accounts with detailed information
Lead generation for specific accounts
Work closely with the internal recruitment team (US/India/Philippines) and inside sales team (US/UK/INDIA) to collate information
Schedule and organize meetings with the Sr Management Team(VP’s, AVP’s & Director’s) on reviewing RFPs
Work closely with the presales team(US/UK/INDIA) to identify opportunities and prospects
Achievements:
Was a prime contributor in getting a contract with leading retail client based US
Mentored new grads on lead generation process
Led the innovations team to provide competition insights
Close contacts with the internal Directors & VPs for RFP reviews
WIPRO BPO
Apr 2006 to Mar 2011
Sr Executive- Presales Jan 2009 to Mar 2011
Responsibilties:
Business Process Analysis, requirement gathering and feasibility study for specific client needs
Map client requirements to application functionality by use of functional design, case modeling, and functional point estimation
Create sales kits, collateral preparation for clients
Prepare client presentation and define the specifications of POC (Proof-of-Concept)
Improving processes, building templates, creating and standardizing content towards proposal response process
Reports generation and circulation to organization’s leadership on Sales forecast, RFP response tracking and go to market initiatives
Executive- Business Development
Oct 2007 to Jan 2009
Managed corporate training with direct responsibility for policy and procedure execution
Cold calling to the targeted prospects(VPs, SVPs, CXO) for appointments
Worked on the named accounts to make a pipeline for the field sales team
Managed relationships with clients regarding product, pricing, promotion and services
Development of field sales and marketing support functions
Collated monthly service presentations based on the previous month’s results
Executive- (Learning & Development)
Apr 2006 to Sept 2007
Mentoring and motivating team to ensure optimum performance & enhance their professional skills
Prepare sales skill materials for the induction programs
Found out needs of training and facilitate training programs and workshops for inductees
Analyzed the results of training program and workshops by implementing tracking mechanisms
Organized interesting audio visual programs for staff, team leaders and team managers to enhance their communication
Non-relevant Experience in other Fields
• Worked with Ashalaya NGO for Teach India- A TOI initiative – Dec, 2009
• Help young entrepreneurs on decision making and start up initiatives
• Associated with Leading Media Companies in UK to outsource their Processes to India and Philippines.
