Career
September 2012- Present
Support Worker
Hartley House Care Home, Kent
Key Duties:
• Responsible for undertaking personal care duties required by service users including toileting, washing, manual handling and feeding residents where required.
• Getting to know residents, their interests and their needs.
• Helping residents with daily personal care such as washing, dressing, using the toilet feeding them.
• Recording their daily care plan.
• Supporting service users to maintain their dignity and privacy at all times.
• Building a good relationship between the family of residents and me.
• Working with clients to engage more in social activities
• Providing information, advice and support that service-users may be entitled to in order to meet their needs.
• Working with dedication and commitment; ensuring timely responses, along with a high level of client service.
• Respecting client’s right to privacy and ensuring dignity is maintained at all times; dealing with sensitive issues using tact and diplomacy whilst upholding confidentiality.
• Assist in the implementation of treatment and care plans; recording patient observation accurately and reporting any issues of concern.
• Maintaining patient confidentiality in accordance with policies and guidelines
Core Competencies & Areas Of Expertise
• Effective & Persuasive Communicator
• Patient & Emotionally Supportive
• Sound Knowledge of Legislative Requirements
• Following Detailed & Complicated Procedures
• Managing Challenging Behaviour • Highly Valued Team Player
• Organised & Methodical
• Confidentiality & Safeguarding Practices
• Attentive Listener, Discreet & Diplomatic
• Social, Cultural & Ethnic Considerations
Training/Qualifications
• Stroke Awareness | End of Life in Dementia Care | Understanding Challenging Behaviour | Moving and Handling | Dementia Care | Mental Capacity | Dignity Awareness
• Online Training: Safeguarding Vulnerable Adults | Health and Safety | Fire Training | Infection Control
• Certificate in Adult Literacy and Numeracy Levels 1&2, Sept 2010-July 2011
• Bachelor of Arts in International Studies [comparable to CertHE]: University of the East-Philippines [Graduated 2001]
