Profile
I have a wide range of experience in contract administration and team leading roles. I am hard working, a good problem solver and team leader looking for an opportunity to take on a more senior role in the context of contract management.
Career Summary
Notting Hill Housing Trust
September 2012 to Present
I have been working with NHHT since Sep 2012 and have undertaken a number of job roles:
Contract Management – Leasehold Contracts Home ownership
May 2014 – Present
I took on additional contract administration duties for 7 months:
• Principal liaison for estate service suppliers
• Oversee Health & Safety Training and set-up procedures for caretakers
• Manage OOH repairs.
• Review of processes
• Introduce a grading system for Cleaning & Gardening Estate Services
• Analyse and report back on two Weekly Repairs and Month End Business figures
• Over see the process of new contractor applications for Approved Suppliers List.
• Evaluate new contractors RAMS (Risk Assessments and Method Statements).
• Principal liaison for estate service Cleaning & Gardening Contract Suppliers meetings and monitor standard of services provides.
• Attend quarterly health & Safety Meetings and Monitor notifications from Health & Safety Team.
• Manage Out Of Hours job contract. Review processes and payments.
• Review training requirements for Care Taker Staff on Site.
• Manage projects and other services as required by the Head of Leasehold Services.
• Oversee Health and Safety training and set-up processes for caretakers
Resource Team Leader – NHH Pathways
Feb 2014 – April 2014
• Managing shift bookings for Bank Staff Sheltered Accommodation Centres.
• Updating Domiciliary Care Officers time sheets on Kronus System.
• Creating weekend cover analysis on excel to review shift cover figures for Permanent, Bank and Agency staff.
• Generating financial spread sheets for the break down of staffing hours.
Housing Coordinator – NHH ATB
Sept 2012 – December 2013 / May 2013 – January 2014
• Liaising with residents and repairs team for defects to be raised and carried out. Raising repairs on Maxcell – Lovell Ltd repairs system.
• Reconciling credit card receipts / statements for Housing managers and completing purchases log and payments journal for the Finance Department.
• Liaising with Debt collector / solicitors and external agencies to resolve disputed bills and invoices.
• Covering many Housing Officer Duties during absences.
Duties: Meeting tenants in the office to address various issues such as noise nuisance, overcrowding, rent arrears / taking payments, disputes with neighbours etc.
Notting Hill Housing Trust – Sudbury Town Defects Officer:
December 2012 to 12th April 2013
• Working with the resident, housing association and the building companies to resolve repairs problems in new buildings on a regeneration project.
• Assisting the Housing officer with pre sign up of new tenancy agreements.
• Assisting residents with general queries.
• Updating project managers and directors on resolution of repair of defects and other outstanding issues.
Project managing the build of my own house
April 2009 to August 2012
• Designed floor plans for house.
• Arrange suitable comprehensive insurance for build (employers / public and contractors liability insurance)
• Price quotations for all materials purchases from suppliers.
• Hire and price all jobs for sub-contractors on each stage of the build.
• Researching information on energy rated materials.
• Liaising with external and internal stake holders including engineers and local authorities.
• Liaise with engineer / builders on snagging of works at all stages of the build, and meeting engineer for signed off of works as completed.
• Financial Accountability and Budget management to complete build and stay on budget.
• Skills and training updated during self build project listed under education and training
Carphone Warehouse, Head Office, London
Senior Bank Analyst
(January 2002 – April 2009) (Redundancy, job moved to Portugal)
• Manage the UK banking team in the absence of the UK Banking Supervisor and to provide direction to team members as and when required by the line manager.
• Provide holiday / sick cover for specific responsibilities and accountabilities of other UK Banking team members as directed by UK Banking Supervisor.
• Maintain and update operations manual related to the responsibilities of UK Banking Department.
• Manage the file Generation process for the weekly cheque run for UK & Portugal.
• Co-ordinate and approve the collection of support documents for all cheques £300 and above.
• Obtaining payment approval and secure the signatures on all cheques above £1000.
• Resolving escalated queries received from chief executive office and other areas of the business.
• Manage head office petty cash facility, ensuring the company policies and procedures are followed.
• Manage company credit cards, ensuring the company policies and procedures are followed.
• Manage the credit card payments process including daily reconciliation of all payments made.
• Responsibility for controlling access to the cheque printing room, the contents of the safe and confidential documents stored.
• Review the monthly non paid direct debit report and advise accounts receivable accordingly. To process instruction for direct debit payments to be made for account customers.
• Additional duties:
• Involved in problem solving projects with other departments which have an impact on U.K. Finance area.
• Manage and organizing the financial requirements to facilitate the annual charity auction event at a
Venue of choice by the major shareholders of the company.
Executive Assistant Age concern – Westminster, 268 – 272 Edgware Road, London,
Administrator: Thames Reach Housing Association, 17 Shroton Street, London, NW1 6UG
Administrator: Dial-a-ride, Hathway House, 7D Woodfield Road, London, W9 2BA
Working Links, 47 Ealing Road, London, HA0 4BA – Office Manager
(March – October 2000 – contract)
Peter Jones Department Jones (John Lewis Partnership) Sloane Square, London, SW1W 8EL
Credit Management 1997 – 2000 – Warehouse supervisor
Qualifications & Trianing
• Accounting Technicians Ireland (post graduate) 1st Year
• Ballina Adult Education Centre – Ireland (23rd Sept 2011 – 16th June 2012)
• Taxation, Accountancy, Business Law & Ethics and BMIT.
• Additional courses: Business Calculations, Text Production (windows 2010 package) & Cultural studies (level 5)
• Key Safe Construction Ltd – Ireland 2010
• Health & Safety course in construction to manage self build
• Irish Computer Society – European Computer Driving Licence & communications Course.
• January 2010 – June 2010
• ECDL :(Windows 7 package) Contents of course: Concepts of information & managing files. Using the computer & managing files. Word Processing, Spreadsheets, Data Base, Presentation, Web Browsing & Communication.
