Profile
• I am an independent thinker who values team work and understands the importance of the contribution of all colleagues for achieving business goals and the resolution of problems.
• I am used to operating at all business levels from end user to senior management and have a proven record in business development, sales and marketing.
• I have strong personal resilience and possess the ability to keep calm in difficult or stressful situations.
• Having worked abroad I am experienced in adapting to new business cultures and environments and am keen to develop new skills and meet new challenges.
Career Summary
Sept 2013 – Current
Management Consultant SIEMENS Healthcare
Medical Sales,
Sir William Siemens Square (BPP University/Siemens Camberley CPD Training Position) GU16 8TU
Summary of duties and responsibilities
This is a Continuous Professional Development (CPD) training position developed by Siemens in conjunction with BPP University designed to develop new talent for Senior Management in Siemens Healthcare Sales. Core duties include:
• Partnership management with public and private healthcare providers, including prospective and current clients.
• Business development and sales in Cardiac Ultrasound, Imaging and Diagnostics.
• Project management and business change including managing communications, product release, LEAN management of sales process, CRM database development and App creation.
• Sales team training.
• Exhibition management.
• Strategic sales development and implementation.
July 2012 – June 2013
Sage Publishing, Perth,Australia
Advertising Account Manager
Sage is the publisher of the National Resources Review which is a leading journal in the mining and mineral resources sectors.
• My role primarily consisted of
• Handling the accounts of clients who were profiling or advertising in the publication.
• My main contacts were Directors, CEOs and Marketing Executives. Extensive knowledge of the client companies and relevant industry sectors was required. This involved many hours research prior to implementation of projects.
• An essential duty was to negotiate pricing to ensure that both parties were satisfied with the final cost of the end product.
During my time with Sage Publishing I dealt with such companies as Diploma (leading civil construction company), Caterpillar (plant machinery), Holden (car manufacturer) and Bel Ray (oil company).
June 2011 – July 2012
Handyman Crew
Perth, Australia
Managing Director
Handyman Crew was a small landscaping/general maintenance company which I started up while in Australia. The company consisted of myself and one permanent employee with additional temporary contract workers as required.
• The responsibilities I undertook whilst running this business included:
• Designing plans to suit customer’s needs.
• Price and time quotation for jobs.
• Interacting and liaising with customers to ensure the progress of the job and eventual outcomes.
• Handling accounts and payment of staff.
Typical contracts included landscaping, paving, laying gravel driveways, planting trees, plants, building stud and track frames, installing plasterboard, plastering, installing wood floors and skirting, repairing guttering and roof tiles.
January 2011 – June 2011
(6 month contract)
University College, Cork, Ireland
Marketing and Administrative Officer
• Development of marketing strategy including international-student brochure and electronic promotional material.
See: http://www.i-studentadvisor.com/ucc/lc/english/index.html
• Promotion of the Language Centre via social media.
• Member of the Language Centre Marketing Group.
• Handling International applicant and student enquiries face-to-face, by email, phone and social media.
• Maintaining and creating student records.
• Administrative responsibility included: fee collection, student record system and related administration.
Ongoing
A1 Soccer School, Brighton
FA Football Coach
Coaching and training 5-12 year old children in football skills and team
June 2010 – December 2010 (6 month agency contract)
American Express
Fraud Department, Brighton
Fraud Advisor
Fraud department of American Express. This role consisted of using complex computer system and accounts records to investigate fraudulent transactions as well as dealing with high net worth clientele over the phone.
This role greatly increased my IT and interpersonal skills particularly in dealing with difficult situations in a customer service context. Clear communication was essential to complete tasks effectively. American Express has an international client base and training was given to ensure advisors could communicate sensitively with foreign clients.
April 2009 – June 2010
Telegen
Orange Telecommunication Sales,Brighton
Team Leader
• Managing sales team.
• Providing sales force training.
• Monitoring and reviewing calls.
• Constructing sales pitches.
• Liaising with existing Orange customers to upgrade to new contracts.
• Developing database information and customer service skills.
January 2009 – April 2009
Channel 9 TV, Londonderry, Northern Ireland
Intern
• Second Cameraman for Senior Journalist.
• Supporting Senior Journalist at interviews.
• Editing footage and sound recording.
• Developing editing skills using state of the art software.
• Establishing music and film archive.
July 2008 – January 2009 (6 month contract)
University of Brighton Student Admissions
Qualifications
September 2013
BPP University Management Consultancy (SIEMENS Sponsored)
OCR Accredited – Level 4 on the national qualifications framework.
Management Consultancy course as part of the continuous training initiative of Siemens Health Care.
September 2013
Siemens in house training
Medical physics, sales generation, CRM Data analytics, LEAN “training the trainer”
