Profile
I am a pro-active, ambitious and self-motivated person, with strong organizational, communication and people management skills. I am also a consistent and focused individual engaged in an ongoing quest for continuing skill and professional development. I enjoy working as a team member and am also very capable of working on my own initiative. I am always willing to learn and experience any areas yet undiscovered and always strive to achieve the best possible outcome in all things.
Key Skills
• Good written and verbal communication skills
• Hard working and dedicated
• Strong time management / prioritisation / organisational skills
• Strong attention to detail
• Driving Licence: Full/Clean
• IT Skills: Word, PowerPoint, Excel and Outlook
• Language: Fluent in English speaking and writing
Career Summary
July ’09 – Current
Bright A Blind, UK, Operations Assistant Manager
• Process jobs on the Microsoft SQL computer system
• Create repair sheets, jobs sheets and cleaning sheets for the warehouse staff
• Raise invoices
• Check, chase and monitor all deliveries
• Contact customer via email/ telephone to plan a schedule of works
• To assist in the management of day to day activities alongside the Operations Manager
• To train new staff and temps in the correct procedures
April ’08 – July ‘09
Bright A Blind, UK, Personal Assistant/ Administrator
• Answering the telephone and redirecting queries to the relevant department
• Monitoring all office stationery, cleaning products and other office products and replenishing when needed
• Conduct all company banking
• Processing daily estimates using both Access and Word
• Organising company post
• Monitoring company mileage
• Offer support to Managing Director in a Personal Assistant capacity and pro-active administrative support to all staff within the company
August ’07 – October ’07
Zehnder, Farnborough, UK, Receptionist
• Greeting and assisting a wide variety of visitors and dealing with queries they may have about the company and its products.
• Organising travel, both domestic and international via the online booking system
• Opening, responding and redirecting postal mail and email
• Replenishing and ordering stationary as and when it is required
• Developing and maintaining good working relationships with personnel at al levels
• Booking the meeting room and organising lunch when needed
Sept ’06 – March ‘07
Fitness First, UK, Health & Fitness Manager
• Provide adequate gym floor cover at all times by the successful management of staff rotas, and staff recruitment.
• Train, coach and motivate team, through skill development sessions.
• Perform all gym duties and lead by example at all times
• Identify members needs and retain members
• Provide quality members service through the gym team and all aspects of the club
• Administer and supervise a team of fitness instructors, personal trainers and studio classes
• Ensure all gym and studio areas and equipment is clean, checked maintained and serviced.
June ’03 – Sept ’05:
Portsmouth University Gym, UK, Receptionist/ Front of house
• Plan and deliver personal fitness programs to adults.
• Dealing with customer queries
• Handling bookings
• Registering new members onto the database
• Opening and closing the facility
Summer ’03:
Camp Olympia, Camp America, USA, Activity Leader
• Assisted a group of children in a range of activities and helped plan the sessions
• Gained valuable experience in teaching different nationalities
• Work in a tight knitEgroup and communicate effectively to ensure the effective running of day to day activities
Qualifications & Education
Sept ’00 – June ’05
Portsmouth University, Portsmouth, UK
• BSc (Hons) Sports Development
• HND Computing
Sept ’98 – June ’00:
Brooklands College, Weybridge, UK
• St Johns Ambulance Emergency Sports Aid Certificate
• CCPR: Community Sports Leaders Award
• AFOGB: Basic Fitness Instructor
• NVQ Level 2 Sport and Recreation
Sept ’93 – June ’98:
Bishop David Brown School, Woking, UK
• 8 GCSEs (A-C) including Science, Mathematics and English
